Reviews for N Spokane #4719

I came in to Home Depot like I do many times during this remodel of my house I came with my contractor spent a good amount of time that I was also paying him for picking out my bathroom remodel supplies. I forgot my Home Depot credit card. There was an issue for whatever reason I couldn’t use my social and ID I ran home after asking them to hold my stuff upfront Which I already thought about when they did not ask my name and I had to yell it out to the lady I came back an hour and a half later after I said, my son dinner to be told very relieved by Lindsay, the self check out, Burke clerk working the closing shift That they put everything away if I have anything else that needs to be said to go speak to customer service she couldn’t even look me in the eye, but was very rude. I couldn’t believe it. I have no way of knowing the amount of square footage I needed for my tile , the certain kind of outlet I needed I was paying my contractor to make sure I was getting everything that I needed. I also only had a little bit of time when I came back to the store I was not offered a discount I was not offered an apology from Lindsay by any means, but at least one employee an older gal did stay next to me and help me retrieve , my previous material order unfortunately I do not have this one’s name, but I was very disappointed with the customer service here and again I was only gone for an hour and a half. I know this is due to them stereotyping me for what is becoming a huge growing problem of shoplifting that I do not take in

We went in to purchase an exterior door, side light and screen door. Kyle at Spokane North 4719 was fantastic. He spent nearly 3 hours working with us especially when our first option was not going to work. During the process Kyle was multi tasking to help other customers and a contractor that came in. Kyle has earned our respect and is a credit to the North Spokane store!

The North Spokane Home Depot has always been good to us, that's why we go there! But this trip was especially nice as the cashier (Cathy) was friendly, super helpful and quick. Everyone we spoke to that day answered all our questions and were very helpful. Thanks Home Depit, your the best. We will be back!

Great store! Try it!

John was excellent! He got everything order and install and measure set up for a no hassle experience on our end. Thanks for the great service!

The parking lot is way too small and congested for the store. Maybe you could by the corner lot and add it to the parking area

Pam from Customer Service at checkout was very helpful, pleasant and personal. Made you feel good about shopping at Home Depot. Despite prices going through the roof.

The associates at this store were fantastic. Able to easily get what we needed.

Garden crew is extremely helpful loading riding lawn mower!

Home depot had the best selection of mowers for as long as I can remember.

The fencing and faucet were just what I needed

I usually get more help at Home Depot. They take the time to help versus the other companies

This guy knows paint. Saved us headache of shopping elsewhere. Ask about keeping a record of paint purchases to avoid future headaches.

Every person (at least 5!) we encountered for help was just OUTSTANDING and caring! From the first person we met at customer service when we literally walked in, to the patient woman at the Pro Desk where we applied for a credit card, to the very kind two who helped my sister who was having an asthma attack try to get into her truck to get her rescue inhaler when the keypad was frozen (they got a heating gun!) to the very thorough and kind cashier! All made our very long day bearable with their smiles and helpfulness. Thank you all!

I'm going to avoid being treated like a second class person and start shopping local this place has consistently had unnecessarily rude employees.

We bought a washer (with only on-line instructions which was a bummer) but we finally figured out how to use it. The WhirlPool HE washer MUST be used with deep water wash and rinse to get the clothes wet enough to get clean. The matching dry which we just bought 2 weeks ago, is wonderful. We enjoyed the atmosphere and the employees.

Good employees, positive attitudes

The staff are very professional at all times. Polite and courteous! Store is very clean.

After shopping at several other stores for a washer and dryer with pedestals and having no luck in finding a set, I tried Home Depot. The salesman was extremely knowledgeable and took the time to find exactly what I was looking for. And free delivery 70 miles away? You bet!

This was just one of MANY trips I make to this Home Depot in north Spokane each year. Generally, things are stocked well, prices are what they are, the place is clean and organized, and there are partial discounts, within limits, on some items for (proven) military veterans. I do have "pet peeves," though, such as a terrible parking lot at this location and HORRIBLE (loud, distracting) overhead music (here and elsewhere). I have been driven out of stores more than once without purchasing due to that noise. This visit, like many others, garnered 5 stars almost entirely due to one employee there. The lady's name is PAM. If I see Pam at a checkout, I'll go there even if there is a line and even if self-checkout is available. That is because Pam has always been friendly, kind, and considerate (human traits to be valued). She values US, and shows it. Thank you, Pam.

With the store so busy, we still received excellent service! Thank you!

I have never bought a defective item from this store. Every Person Whom I have had a dealing with was Polite, & Professional. I have never had a bad experience at Home Depot.

Customer service lacks telephone assistance but the assistant manager was wonderful to work with.

Great Home Depot! Clean, organized, awesome products and incredible customer service!

We overall have had good NOT great experiences on Saturdays only. Sunday is the worst day for customer service/help. Associates seem to be tasked with “projects“ and rarely available to assist/help. During the week daytime hours is like a ghost town.

Dennis helped us on a recent visit to the store when we purchased a bathroom vanity. He was extremely polite, friendly and professional. he went above and beyond to make sure we were taken care of. He even found us a flatbed cart and helped us load our vanity. Thank you Sir!

Overall great experience. It would have been nice to have had more staff available. Patience was well rewarded we learned of discounts on our project as a result.

The following employees Morgan, Melinna, Reuel, and Tank went above and beyond to help me with a return, finding my new item and some other items and given me a discount.

Made me cut my own boards, handed me his personal tape measure and sharpie!

Since 1994 I have not had good experiences at Home Depot, and this time was no exception. Most of the staff was inattentive, and when I needed the assistance of a manager, he had to be coaxed into doing his job. (though I refrained from using foul language, I came VERY close) There are other hardware stores in this town, and I will ALWAYS choose them first.