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Filter Reviews By:Rating, Profile, Gender, Age (652)
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Showing 1-30 of 652 reviews
Nov 25, 2022
Self check out jou
Mark S at the Home Depot in Tilton made my day. So nice and helpful and funny made me laugh.
by
Recommended
Nov 6, 2022
Amazing employees
Always kind and helpful.
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Recommended
Oct 26, 2022
Be careful with scheduling In home services
Before you get your Hope up, find out if you’re in their service providers radius. It may be different from what the store says.
by
Oct 3, 2022
Awesome employee's
I am so happy to stop in this store today , Brooke the employee helping me so so friendly and helpful I will definitely be coming back
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Recommended
Oct 2, 2022
Great Customer Service
The associates from different departments are willing to help you find what you are looking for in other parts of the store. This is so helpful not having to find one for each section of the store.
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Recommended
Sep 30, 2022
Great experience
Rachael was a great help she showed great customer service
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Recommended
Sep 17, 2022
Awesome Customer Care
Employees go above and beyond to make your shopping experience great! Very knowledgeable and personable.
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Recommended
Sep 16, 2022
Ed is a Rock Star!!!
I came into the store needed some plumbing materials. Ed was there to help. He was very knowledgeable and friendly. I will visit this location in the future due to this great customer service.
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Recommended
Aug 15, 2022
Cashier showed class!!!
I am very happy to shop at the local Home Depot.
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Recommended
Jun 30, 2022
Great Service
They have been helping me on my house expansion. When I asked several questions on several trips to store.
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Recommended
Jun 11, 2022
Awesome manager to work with
I bought a Husky roll around tool cabinet paid with tax $1,202.00 for it and not even 7 days later price dropped to $998.00 took my receipt up there asked about the price match guarantee the customer service staff not very willing to help but manager was very helpful in returning the difference in money thank you so much
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Recommended
Jun 7, 2022
Tim Stevenson is the man !!!!!
Tim Stevenson provide excellent customer service he was very helpful and stay with me until I found everything I needed and make sure that I didn’t miss anything.
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Recommended
Apr 21, 2022
Great shopping experience
Shopping at Home Depot is always pleasant. Employees are always nice and helpful.
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Recommended
Mar 10, 2022
Good employee!!
Mrs. Brenda was very helpful when I purchased my Asher and dryer. She is a sweet helpful lady. 5 stars Brenda!
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Recommended
Mar 8, 2022
Great staff & service
This store is always neat & clean. The store associates are always helpful & friendly.
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Recommended
Dec 9, 2021
DON'T use their delivery and install services--FOR ANYTHING!
I would love to give them 5 starts, BUT I can't because I've had my second negative experience with HD install services.
The first was a water heater a couple of years ago where they had a 1,000 times markup for "extra" items that were "required due to city codes." i.e. a ($18 at Home Depot) drain pan was over $200 "installed"....you just set the danged water heater on it! I made the mistake of assuming that the parts would be at HD prices, since that's where I bought the water heater. The water heater installers were crooks!
Today I had a washer and dryer delivered and "installed." They arrived 2 hours early and in their words "that's home depots schedule, not ours" (thankfully I happened to be at home today, or who knows when it would've been delivered).
The NEW washer had water in it, which they let drain from the driveway to all over the laundry room floor and didn't clean it up (about a gallon in my laundry room) They didn't have a long enough drain hose for the washer, they didn't replace the dryer hose (which was paid for).
In short DON'T LET HOME DEPOT do anything other than sell you a product, their contractors will let you down!
by
Dec 3, 2021
Great Employees
I went to get a Christmas tree after a debacle with my previous pre-lit tree. I got a real one and the employee Chris was beyond nice. The employees here are SO much nicer than the other locations. Definitely my go-to spot.
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Recommended
Oct 9, 2021
Assistance in store is non existent
I went in looking for a hose to replace my kitchen faucet, had a associate paged twice, no one showed up neither times, a plumber helped me find what I needed
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Jul 21, 2021
The electrical department store associate needs to make himself/herself available in a reasonable...
The electrical department store associate needs to make himself/herself available in a reasonable timely manner to assist customers. Waiting a total of over 40 minutes after having the front desk call this person by name twice is unacceptable.
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Verified Purchase
Jul 13, 2021
Terrible customer service. Manager did not solve my problem without difficulty. I did not get the...
Terrible customer service. Manager did not solve my problem without difficulty. I did not get the assistance I needed without a lot of time wasted and no real offer at a customer friendly solution.
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Jul 5, 2021
Perfect, I was impressed and will return for other needs, bathroom, kitchen and fan fixtures. Jus...
Perfect, I was impressed and will return for other needs, bathroom, kitchen and fan fixtures. JustAShopper.
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Verified Purchase
Recommended
Jul 1, 2021
Had a great experience buying a freezer at Home Depot served by Shane and Brenda. Look for them ...
Had a great experience buying a freezer at Home Depot served by Shane and Brenda. Look for them to help you.
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Verified Purchase
Recommended
Jun 30, 2021
Brenda in the appliance section was wonderful. I highly recommend asking for her if you are looki...
Brenda in the appliance section was wonderful. I highly recommend asking for her if you are looking for new appliances. Ivory on the other hand was not. He is VERY homophobic.
by
Verified Purchase
Recommended
Jun 26, 2021
The sale persons Scott and Skylar was very helpful and friendly
The sale persons Scott and Skylar was very helpful and friendly
by
Verified Purchase
Recommended
Jun 19, 2021
Greg and Ed need a raise! They went above and beyond to help me out in all my needs. Thanks to th...
Greg and Ed need a raise! They went above and beyond to help me out in all my needs. Thanks to them this specific Home Depot is one of my favorites.
by
Verified Purchase
Recommended
Jun 13, 2021
The gentleman working the electrical section is fantastic. Thank you for helping me find what I ...
The gentleman working the electrical section is fantastic. Thank you for helping me find what I was looking for.
by
Verified Purchase
Recommended
Jun 8, 2021
Calvin and Yolonda at the NLR location are gold! They went above and beyond to assist us with our...
Calvin and Yolonda at the NLR location are gold! They went above and beyond to assist us with our deck lumber materials!!!
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Verified Purchase
Recommended
May 31, 2021
I have always been able to get assistance when I need it in this store. It is clean, well-stocke...
I have always been able to get assistance when I need it in this store. It is clean, well-stocked, and I can usually find everything I am looking for. I highly recommend this store.
by
Verified Purchase
Recommended
May 2, 2021
Great Employee's! Everyone is always helpful upon arrival to this store. I especially love shoppi...
Great Employee's!
Everyone is always helpful upon arrival to this store. I especially love shopping in the Garden section.
by
Verified Purchase
Recommended
Apr 28, 2021
I use this store exclusively for home improvement purchases. I am able to find products easily us...
I use this store exclusively for home improvement purchases. I am able to find products easily using the app while I shop and there is usually plenty of product in stock. Over the past few months, however, I've noticed a rise in number of shrink wrapped pallets being left on in the aisles during store hours. Not early in morning or even toward the end of the day, we are talking 3-4 in the afternoon when the store is very busy. The pallets are stacked high and often look unstable, this can not be safe and feels like an accident waiting to happen. I will continue shopping at this store as the other big box home improvement store is hard to navigate into and around. I just wish this Home Depot would fix the clutter around the store.