Reviews for N Hollywood #6613

I arrived at the Home Deport very frustrated and in a bad mood. I had trouble with an on line purchase using my new credit card and had been trying to handle it all morning and finally was told I had to go to the store to sort it out. When I got to the service desk the lady clerk totally understood my bad mood and handled my complaint cheerfully, quickly and competently AND handled it in minutes! A whole morning of frustration vanished! Can’t say how happy that made me! Thank you Home Depot for hiring that woman!!! MP

Our experience today was happy by meeting many different employees in different departments who took the time to help us and took us to find the items we needed. When we walked in, we were greeted in a friendly manner and went to the various departments for items we needed. The shelves were orderly and the floor was swept. The wait time in line was short, and the cashier, Aracely, who was training Ivana, was efficient, professional, and polite. Aracely had our interests at heart and was very kind. We left the store feeling happy that our tasks were completed.

I bought this month and I'm satisfied.

Needs more refrigeratior options in display in the appliances section. Otherwise it's a great location

This store is very good and its employees are great! They are very organized and clean.

Very poor service. Employees are not friendly, knowledgeable or helpful. They care more about talking with each other than helping the customers. The store was disorganized and out of stock on many items. I will never shop there again. Good luck if you do.

The paint department at this particular Home Depot is great. It's well-stocked and the staff is super helpful! A shout out to Christine who helped me two days in a row and is knowledgeable, professional and personable. Thank you!

the customer service was very helpful and the store was clean and organized.

The Service staff managers everything is great

Store #6613 North Hollywood Don’t waste your time at this Homedepot. Customer service begging from assistant manager Desire to supervisor Joanna is at in all time low! “Terrible, Terrible, Terrible” I have gone into this store several times through out the year and just when you think it can’t happen over again, guess what? It does! Employees lazy don’t want to re-stock items. Even though above shelves clearly show sku-number to re-stock item. Management is even worse! This store does not put the customer service first! Even thought we pay their salary! Your time and money is better spent elsewhere where it is appreciated. This store #6613 gets a “F” for FAILURE! Homedepot rating forces you to select one star rating or it will not process review. Zero stars!!!

Rudy at the returns Dept. was friendly, patent, and helpful.

I love this store ,I been shopping for years. Everything I need for my work or personal ,tools and materials I come here

This store was clean, well equipped with the product we needed. Definitely recommend it and especially with the nicest representative’s help named Ocean made our experience even better.

One of the cleanest and friendliest Home Depot here in the valley! Neat and very well stocked!

Anna is the best! If you’re having issues with online orders or just need someone who is helpful friendly and eager to help you need Anna in customer service she’s the best

The worker Aracely, was the best person to help you with.

Love shopping at this Home Depot. There are so many ideas to make additions to my home. And every employee I've spoken to is extremely helpful and knowledgeable. Definitely a stopover

Generally the store is well stocked and product easy to find. Also the employees are friendly and willing to help load your vehicle, especially with larger objects.

I really enjoy shopping at this Home Depot. I wish I owned several homes with all the improvement ideas I get at home depot. The employees here are also really helpful and kind.

The Pro Cashier Nancy was very helpful and fast ! Great attitude and customer service.

Your employee OCEAN was extremely helpful and kind. I had just learned that I had to move out of my apartment within a few days (in the middle of a pandemic). Ocean helped me find all of the items I needed. He even recommended special boxes for my kitchen items to make the moving process easier. Ocean was very patient in explaining the differences in boxes and packing tape. He even told me that a dolly cart would be helpful for my move and helped me pick out the best dolly for my needs. Thanks to Ocean's kindness, I will definitely continue to visit this Home Depot location as I decorate and settle into my new home. In such uncertain and chaotic times, it is rare to come across a kind employee dedicated to going above and beyond to assist customers. Ocean is a superstar for sure. His kindness and expertise made me feel better prepared for my abrupt and unplanned move.

BEST STORE KARINA FROM THE PRO DESK IS THE BEST EMPLOYEE SHE MADE SHOPPING QUICK AND EASY, BEST CUSTOMER SERVICE EVER THANK YOU SO MUCH KARINA

I like this home depot store

If you want good service, see Karina at the Pro Desk. She’ll take good care of you.

Five Stars to Francine Orozco in the flooring department! Francine was PATIENT, knowledgable, helpful, and easy-going! She went above and beyond to deliver what we needed for our flooring project in an efficient manner. Thanks!

Well stocked, friendly associates! Ocean helped me throughout my trip and made sure I had everything I needed for my project and answered all of my many questions. Very helpful!

I like how Sissi was super nice, and knew exactly were the things, I was looking for where. Thank you Definitely coming back here!! :)

Came in for very specific items and this young man by the name of “Ocean” was the kindest person and helped me through out the store while also helping others. Greet customer service, Ocean!

I ordered online and arranged for Curbside pick up The Curbside attendant, Ocean, went above and beyond to make sure I had a good experience.

Cashiers are not friendly or helpful. I am never greeted when I arrive to this location. Cashiers never greet me and never thank me for my purchase. Extremely poor customer service at this location, with check out cashiers. They are unfriendly and indifferent. I shop at this location at least twice a week, and the visit is consistently unfavorable.