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Showing 1-30 of 537 reviews
Feb 3, 2024
Does Home Depot care about what is happening in their parking lot?
Day laborers have been wandering around the parking lot for years. A few years ago my truck was broken into and expensive tools stolen. Today, a new one: a lady opened a full blown Tamale stand right in the middle of the parking lot.
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Mar 23, 2022
Ray santos
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Recommended
Mar 21, 2022
Wonderful
I am very happy theguys very frienlys
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Recommended
Apr 12, 2024
Great service
Antonio was Very helpful.
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Recommended
Apr 7, 2024
Helpful staff and advise on gardening
I got great advise from Tina (garden center) to make a custom raised bed for veg gardenI bought planter blocks and lumber. She helped with damaged soil bags so that I can get some discount. Overall great experience as always
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Apr 5, 2024
Great employees
I had a wonderful time
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Recommended
Mar 28, 2024
very helpful employee, Ocean in the Paint Dept.
Even though Ocean does not work in the Windows Dept., he helped me tremendously with what I needed to purchase some things for my windows at home. He helped me beyond his job description. I talked to him first on the phone before I went to the store and instead of transferring me to the Windows Dept., he helped me with what to purchase. I asked if I could find him when I get to the store so I don't have to repeat to ask another employee with what I needed and he was willing to give me that service and he did. He gave me an outstanding service even though it was not his department.
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Recommended
Mar 5, 2024
Helpful checkout
Antonio was great! Was very helpful
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Recommended
Mar 3, 2024
Extremely satisfied
For as long as I’ve been coming here to the N.H. Location I’ve had nothing but excellent service. In and out everything is easy to locate. As for me it’s like walking into a candy store lol
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Feb 24, 2024
Plants
I purchased 2 house plants about 3 months ago. One was dying so I took it back to the store and they honored their return policy for plants. They asked if I would a refund or store credit. Very good experience..
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Recommended
Jan 16, 2024
I am happy with the availability and service that I expected.
I bought a board of wood and had it cut in half since that is what I needed for the job.
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Recommended
Dec 26, 2023
Great washer and dryer shopping experience North Hollywood, Home Depot
Kudos to Dennis who helped me purchase a washer/dryer from the North Hollywood store with delivery to Valencia!
Dennis normally works in the door department but took great care to help us in the washer/dryer department because the regular employee was on her lunch break. He is pleasant, professional and efficient. Please give Dennis your highest praise!
Satisfied customer
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Dec 23, 2023
I had a Good Shopping Experience!
I was happy to have receive help from nice Home Depot Employees - when I was searching for the Electrical item I needed and when I checked out!
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Recommended
Dec 20, 2023
very good service
, I like to shop there because their staff is highly qualified, they are very friendly and efficient.
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Recommended
Nov 6, 2023
Awesome service
Awesome customer service from Jocelyn & Marina at desk today.
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Recommended
Oct 12, 2023
Good Amount of Items Stocked, horrible check out experience.
Checking out here will always take 3 to 4 times longer than anywhere else because the self checkout area is very disorganized. Bring back cashiers and single lines. It is very time consuming to wait around and have people cut you and no one know who’s next in line.
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Oct 8, 2023
Outstanding Service Warrants Promotion for Anthony, Mary, and William!
I visited this location this evening with the intent of purchasing a Ryobi charger and battery. From the moment I walked in, I was impressed. Anthony from the Gardening department greeted me and immediately took it upon himself to assist me in finding my desired item. Though we initially couldn't locate exactly what I was after, Anthony went to great lengths to ensure my satisfaction.
Additionally, Mary, the head cashier, and William, another cashier, also went above and beyond to provide courteous and attentive service. They made the entire shopping experience seamless.
The store itself was in impeccable condition, well-organized, and clearly well-managed. It's evident that the staff here are not only professional but genuinely dedicated to providing an outstanding customer experience.
In summary, this store sets a high standard for what retail service should be like, thanks to its phenomenal staff and excellent atmosphere. I can't recommend it highly enough.
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Recommended
Sep 23, 2023
Extremely knowledgeable team members
No matter what project big or small, the knowledgeable team members at this Home Depot keep me coming back. They have answers and excellent advice. Special thanks to Don and Mitch in plumbing, who provide exceptional world class customer service!
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Recommended
Sep 12, 2023
Great millworker. Mine was Dan/Dennis. He is a big asset to home depot and consumer. He has knowledge and so professionally treated me like a person need services not just asking questions. 🙏🙏😇
I bought an exterior steel 36”door and the Dennis ( millworker guy) was out of box thinking guy. Since I couldn’t wait for two months of special order ( couldn’t leave open room without door), he went over my other available options .
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Recommended
Sep 10, 2023
cleanlines and helpfulness
I have shopped at home depo over 30 years. My brother and I refurbish houses and we get our supplies at the depo. The people there are very knowledgeable and friendly and willing to help as best as they can.
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Recommended
Sep 3, 2023
Ask for Ocean if you’re confused while in hardware stores
If you’re kinda clueless like me on DIYs and these stores in general, you need to ask for Ocean. He’s great, makes things simple and really goes out of the way to help problem-solve!
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Aug 27, 2023
Plenty representatives
On like other hardware stores The Homedepot has plenty of customer service representatives to help!
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Recommended
Aug 26, 2023
Great Staff!
Antonio J at the self-checkout register was so friendly and helpful!
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Aug 22, 2023
cashiers are helpful
i will recommend this store to my friends. associates are very helpful and friendly especially all the cashiers. keep up the good work.
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Recommended
Aug 5, 2023
BIG Store, excellent selection & prices
I use this Home Depot often. It's huge, clean & well organized--the only downside, it can take a while finding small parts or accessories. Sometimes difficult finding a sales associate, but when you do they're very helpful.
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Recommended
Jul 3, 2023
Customer Service is alive and well at the North Hollywood Home Depot
I came into this store around 9 am on Mon., July 3. I had a spring hinge in my pocket & a small piece of our backyard entranceway stoop + a picture. I went to the paint dept. & spoke to a gentleman named Oscar. He turned out to be the Store Manager. He could not have been more helpful & told me about Ready-Mix Concrete Patch. Perfect solution.
He directed me to Reyes re: my new spring hinge. Again - very helpful & showed me how to adjust the tension in the hinge. While I was talking with Reyes about the hinge tension - Oscar had gone to the aisle where the concrete patch was - and brought it to me! Wow!! How thoughtful!!
Excellent customer service!!
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Recommended
Jun 16, 2023
Always a pleasant trip
I am visiting this store for both my work and my home, everytime the trip is pleasant everybody is helpfull and I get what I need.
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Recommended
May 29, 2023
NOHO Home Depot
This location is always stocked and the sales people are helpful and friendly. I go a little out of my way to shop at this location.
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Recommended
1 found this review helpful
May 4, 2023
Great service
Knowledgeable about appliances will definitely return
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Recommended
Feb 6, 2023
Haha we don’t need your business
Poor customer service by customer service dept and MOD. Store makes you feel like they don’t need our business!