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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
Jan 16, 2021
I highly recommend Lexie Herndon for window treatment assistance. She goes out of her way to make...
I highly recommend Lexie Herndon for window treatment assistance. She goes out of her way to make sure you are satisfied with your shopping experience. She deserves a bonus recognition or pay raise.
by
Verified Purchase
Recommended
Jan 14, 2021
Employees are very nice
Employees are very nice
by
Verified Purchase
Recommended
1 found this review helpful
Jan 12, 2021
Dee and Randy at the Pro Desk are absolutely wonderful! They go above and beyond for their custom...
Dee and Randy at the Pro Desk are absolutely wonderful! They go above and beyond for their customers!
by
Verified Purchase
Recommended
Dec 17, 2020
On 12/12/20 Ben helped me find the items I needed. He was very kind and listened to my needs. O...
On 12/12/20 Ben helped me find the items I needed. He was very kind and listened to my needs. On 12/16/20 I was again in the store and I happened to cut my hand on a piece of metal. The employee (didn't get his name) took me to the First Aid Station and got me a band aid and then proceeded to escort me to the aisle where I found what I needed. Very respectful and helpful employees. Thank you.
by
Verified Purchase
Recommended
Nov 28, 2020
I was at the Coors/I40 location earlier in the day and left when they refused my cash and then ca...
I was at the Coors/I40 location earlier in the day and left when they refused my cash and then card method of payment. This location was able to complete the transaction no problem and seemed less crowded.
by
Verified Purchase
Recommended
Nov 22, 2020
Oscar in the Lumber Department went out of his way to assist me throughout my entire lumber selec...
Oscar in the Lumber Department went out of his way to assist me throughout my entire lumber selection, loading, and cutting process!
by
Verified Purchase
Recommended
Oct 25, 2020
Very helpful staff and had all the supplies I needed. Better selection and stocking of shelves.
Very helpful staff and had all the supplies I needed. Better selection and stocking of shelves.
by
Verified Purchase
Recommended
Oct 12, 2020
always shop this location, receive assistance always.
always shop this location, receive assistance always.
by
Verified Purchase
Recommended
Oct 11, 2020
One of the more organized stores, easy navigation and clean.
One of the more organized stores, easy navigation and clean.
by
Verified Purchase
Recommended
Oct 1, 2020
Like I said in the survey your self checkout person Martha was extremely rude. And question my in...
Like I said in the survey your self checkout person Martha was extremely rude. And question my integrity I was shocked.
by
Verified Purchase
Sep 23, 2020
Customer service at the check out needs to be inprove.
Customer service at the check out needs to be inprove.
by
Sep 14, 2020
Worst customer service. Waited for 30 minutes to pay for a Tuff Shed. Employees were dismissive a...
Worst customer service. Waited for 30 minutes to pay for a Tuff Shed. Employees were dismissive and rude and more concerned about their time than mine as well as my 9,000.00. I will take my business elsewhere, they do not deserve my hard earned money.
by
Verified Purchase
Sep 7, 2020
Very helpful employees
Very helpful employees
by
Verified Purchase
Recommended
Aug 10, 2020
Cashier, Justin, was very rude and condescending! Very poor customer service!
Cashier, Justin, was very rude and condescending!
Very poor customer service!
by
Verified Purchase
Aug 2, 2020
Your team totally missed the nail on this one. I have never felt so disrespected by a Home depot ...
Your team totally missed the nail on this one. I have never felt so disrespected by a Home depot employee as I did when checking out. I was at the self serve check out and waved down the assistant (His name is JUSTIN) to see if I could get my military discount. I showed him my ID stating I was a Veteran, but he stated I needed to have another form of ID that proved I was who I was? When I stated this is the only form of ID he would honor the discount. When I stated "fine don't worry about it, I will ask corporate about the policy change" He replied back "Ok I don't want to deal with your SH_T anyway". I was okay with not getting my discount it wasn't a big deal but when he said what he said I was more insulted that he couldn't give a care what we as Veterans sacrifice. I was able to speak with a manager and he apologized and said he would speak to him. I didn't stick around because i was a bit angry.
by
Verified Purchase
Jul 31, 2020
This store review is for the Home Depot located at Coors in Albuquerque. I want to mention that P...
This store review is for the Home Depot located at Coors in Albuquerque. I want to mention that Paz is a 'sweet, sweet soul" and assisted me in the Garden Center even though I did not locate what I needed. She works very hard and has a smile that goes a long way during this difficult time with the corona virus. Paz lives up to her name -'peace' and it is demonstrated with customers. Thank you for your hard work Paz! Camille also assisted me with trying to locate a product and due to this corona virus it was not in stock. She went the 'extra mile' for me and I really appreciated her assistance. Camille is also very courteous, kind, respectful. Thank you Paz & Camille for your hard work! Karen
by
Verified Purchase
Recommended
Jul 16, 2020
The assistant Manager Adam is very rude and not helpful at all, if you return something he makes ...
The assistant Manager Adam is very rude and not helpful at all, if you return something he makes it difficult and is not considerate at all.
Poor customer service
by
Verified Purchase
Recommended
1 found this review helpful
Jul 10, 2020
My favorite Home Depot to shop it. Great atmosphere. Great customer service. Store is clean. Prod...
My favorite Home Depot to shop it. Great atmosphere. Great customer service. Store is clean. Products on hand
by
Verified Purchase
Recommended
1 found this review helpful
Jun 26, 2020
The employees at this store are extremely rude, I don’t understand social distancing or human cou...
The employees at this store are extremely rude, I don’t understand social distancing or human courtesy. Both Debbie and one of her managers Adam were so disrespectful I was aghast. I went to load my car after dealing with these two idiots and a young man Named Marcus came up and asked if I needed help loading my vehicle. Wonderful kid, I hope his kindness lasts, the examples he has are garbage.
by
Verified Purchase
1 found this review helpful
Jun 23, 2020
If I could give no stars I would provide a rating of no stars. I tried to return an item with the...
If I could give no stars I would provide a rating of no stars. I tried to return an item with the receipt. I purchased the items a day after I bought it because it didn’t work well and they denied my return. The store didn’t honor there own return policy and it is disgusting.
by
Verified Purchase
Jun 14, 2020
Our experience here started somewhat negative. We have a home depot credit card which we forgot t...
Our experience here started somewhat negative. We have a home depot credit card which we forgot to bring. Went to customer service to ask for a temporary or something for our purchase that day. Associate there said she didnt knw and that we had to see cashier. Associate Denise was very helpful and patient. Denise is the reason we will be shopping at home depot again!
by
Verified Purchase
Recommended
Jun 3, 2020
Favorite words not my job dont waste time here
Favorite words not my job dont waste time here
by
Verified Purchase
Apr 28, 2020
Bad customer service
Bad customer service
by
Verified Purchase
Apr 28, 2020
MILITARY/VETERAN should be for ALL items in the store including LUMBER!!!!!! Very upset Veteran o...
MILITARY/VETERAN should be for ALL items in the store including LUMBER!!!!!! Very upset Veteran of this country...it's ALL Corporate GREED!!!!
by
Verified Purchase
Apr 25, 2020
Very welcoming staff, friendly, and did not hesitant to assist me.
Very welcoming staff, friendly, and did not hesitant to assist me.
by
Verified Purchase
Recommended
Apr 25, 2020
Easy to get in and out. Clean store with great employees.
Easy to get in and out. Clean store with great employees.
by
Verified Purchase
Recommended
Apr 17, 2020
Terrible customer service in the lumber department, associate was rude and completely unhelpful.
Terrible customer service in the lumber department, associate was rude and completely unhelpful.
by
Verified Purchase
Apr 15, 2020
They are following Covid best practices ensuring the safety of workers and customers alike.
They are following Covid best practices ensuring the safety of workers and customers alike.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 3, 2020
These guys are hard workers. People should be more appreciative by the service and dedication pro...
These guys are hard workers. People should be more appreciative by the service and dedication provided by all these employees at store 3502. I found what I needed. I got excellent assistance. The associates were awesome.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 13, 2020
The Mantano store and their employees were very helpful in my purchase and my purchase was fast a...
The Mantano store and their employees were very helpful in my purchase and my purchase was fast and easy.
I would recommend or refer buying at this store to all my friends and family.