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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Oct 4, 2022
Austin and Crystal are the best!
Great customer service - at Home Depot Monrovia — give theee 2 a raise!
by
Recommended
Aug 23, 2022
great store
this store has a lot of products that helps a lot. It's a one stop, shop place.
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Recommended
Jul 15, 2022
Excellent customer service
Ken myrant is the greatest sales associate in your Monrovia CA location he is the best at getting the job done and handles all customers with diligence and care excellent shopping experience.
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Recommended
Jul 13, 2022
Excellent service at the appliance department
We bought a Samsung Bespoke refrigerator in this store because we couldn't get a clarification about the price on this product at the Pasadena location. We were informed that her supervisor was not available for the next 3 weeks and no one else we can talk to. Adam Ramirez is an amazing salesman that other employees should learn from him.
by
Jun 22, 2022
I've been shopping here for as far back as I can remember. It was rough sometimes I'm not going to lie. Bad employees come and go, but I general I've liked the store. Lately it's seems a little. Better. Let's keep the old timers around a little longer.
Your flowers and plants are great I only killed 3 last month
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Recommended
Jun 18, 2022
Management and Staff
Upper management needs to perform a in store evaluation of the companies SOP in person.
The Home Depot core values are not being executed; I know because I own a consulting firm and the company has serious operational problems.
by
Feb 25, 2022
Always nice staff
We had a great experience working with Adam who helped us find a fridge to meet our needs. Thank you!
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Recommended
Feb 20, 2022
Awesome store.
Great employees, clean store.
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Recommended
Feb 17, 2022
Great employees
Adam Ramirez was so wonderful with helping me buy a new upright freezer. He was helpful and extra friendly. Best employee ever!
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Recommended
Feb 16, 2022
Great Pro Service
Mike, at the Pro Desk Registers was amazing and very helpful.
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Recommended
Feb 9, 2022
Great employee!!
Rudy from electrical was AMAZING!! He was knowledgeable, kind and taught me about yellow and white bulbs which I had no idea about. Rudy was able to answer my questions about lightbulbs and even kindly remind me to take the plastic off the bulb before installing it. Make this guy a trainee or a manager asap, he knows what he’s doing!
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Recommended
Jan 11, 2022
Ty was great
Ty was a great help too me.
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Dec 29, 2021
Great associates... super helpful. Get your appliances here :)
Great appliance sales associate. Adam Ramirez is knowledgeable, quick to understand what a customer is looking for, Great energy and just great at his job.
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Recommended
Dec 27, 2021
Great customer service
I was looking to complete a tool set and the employee, Michael, did a great job giving me information to help make my decision.
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Dec 13, 2021
A contractor's paradise
From paint to door bells HD always has quality products and reasonable prices.
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Recommended
Nov 26, 2021
Lock
The store had what I needed
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Recommended
Nov 20, 2021
Great Store
We love this store it is well stocked, the employees are very friendly and helpful. We drive from La Crescenta to this store if you need appliances go see Adam we always make our appliance purchases from this store along with other purchases they always have what we are looking for.
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Recommended
Nov 6, 2021
Great Products
Found the store employees to be very helpful. Raymond was terrific in your Customer Service Dept. Easy to roam around.
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Recommended
Sep 29, 2021
Professionalism
I needed certain screws and couldnt find them. Adrian in hardware know exactly where to looked. He saved me lots of time.
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Recommended
Jul 31, 2021
Great store. Easy to find things and get help. I live nearby, now, but even when it wasn't my n...
Great store. Easy to find things and get help. I live nearby, now, but even when it wasn't my nearest store, I preferred it.
by
Verified Purchase
Recommended
Jun 16, 2021
For all your garden needs see Donald he will help you and give you the best recommendations.
For all your garden needs see Donald he will help you and give you the best recommendations.
by
Verified Purchase
Recommended
Jun 16, 2021
Donald in garden knows his stuff one of the best in the business. Everytime I go in the store I ...
Donald in garden knows his stuff one of the best in the business. Everytime I go in the store I look for Donald to save me time.
by
Verified Purchase
Recommended
Jun 12, 2021
This young gentleman name Jaime from the plumping department looks like he loves what he does. Gr...
This young gentleman name Jaime from the plumping department looks like he loves what he does. Great customer service, Funny guy, very respectful. He’s an outgoing person. Home Depot needs more workers like Jaime .
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Verified Purchase
Recommended
May 31, 2021
Excellent store. Friendly and knowledgeable employees.
Excellent store. Friendly and knowledgeable employees.
by
Verified Purchase
Recommended
May 26, 2021
Excellent service, excellent prices!!!
Excellent service, excellent prices!!!
by
Verified Purchase
Recommended
Apr 28, 2021
You ALL care about the customer. The paint department GAVE ME QUALITY SUPPORT AND HELP! AND, I al...
You ALL care about the customer. The paint department GAVE ME QUALITY SUPPORT AND HELP!
AND, I also need to GIVE A SHOUT OUT TO: TONY...CHRIS...ROMEO in the tool rental department. EVERYONE...especially TONY (and Chris) really went the extra mile to make sure I understood how the machine worked. I LOVE YOU GUYS! ♥
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Verified Purchase
Recommended
Apr 25, 2021
Very good customer service the staff help tothe end
Very good customer service the staff help tothe end
by
Verified Purchase
Recommended
Apr 15, 2021
My wife and I had a great experience when we went to the Monrovia store on 4-12-21. We met Kevin...
My wife and I had a great experience when we went to the Monrovia store on 4-12-21. We met Kevin in the appliance dept looking for a washer/dryer. Salesman wasKXM66XW. He addressed many questions we had about new items we needed to purchase.
In short, he helped us with the purchase of a washer/dryer, ceiling fans and other items we needed upon his recommendation.
That was followed by a follower call from Denise in the customer service dept. I appears that two items we needed were not available, however that follow-up call was to let us know that the items were found and she needed to secure payment for delivery of all items purchased on 4-12.
We figured on paying approx $1600. The total purchase adding all items totaled $3000. For us it was a lot, however we believe and hope it was well spent.
by
Verified Purchase
Recommended
Apr 14, 2021
If you need special help, go see David in special services. He is the best.
If you need special help, go see David in special services. He is the best.
by
Verified Purchase
Recommended
Apr 4, 2021
Wanted to give props to Jose Ballin In Decor for his extraordinary patience and helpful attitude....
Wanted to give props to Jose Ballin In Decor for his extraordinary patience and helpful attitude. He went above and beyond just doing his job. Very happy with his impressive service!!!
Paint department was also helpful, and store seemed well stocked.