Reviews for Military Circle #4615

Best Home Depot I’ve ever been to!

I have recently worked with two "EXCEPTIONAL" employees at the Home Depot - Military Circle - Store. First, Jim in Windows and Doors worked with me on an order for 22 windows and 4 doors. His knowledge of both was exceptional and really made the purchase a great experience. He kept me informed throughout the process, Order through Delivery and was always pleasant to talk to. Jeanie, in Countertops and cabinets worked with me on 4 bathroom remodels. Her experience in design was exceptional and her recommendations/explanations of products attested to her knowledge. We will definitely be back soon for a kitchen design! Both employees and top notch and deserve 10 out of 5 stars. They are that good!

If you want, phenomenal customer service, make sure you hit up Wes and Rico from the lumber department! Best experience I’ve ever had with Home Depot. They were extremely knowledgeable and helpful and their smiles. Just made your day!

She was quick. Super knowledgeable and made my shopping trip so easy! I’m 8 months pregnant and really did not want to spend hours in the store like I normally do. Already stressed doing renovations in my home! Thank u so much

Only one checkout available and a backed up line.Opted for “Self Checkout,” but need assistance. The only Barcode Scanner available is handheld and contaminated with customer and employee germs with no sanitizing wipes. Touch screen required to enter phone number, not a swipe card or Apple Wallet. Again, germs from all touching it. No Touch less Pay, requires physical card; promotes Credit Card Skimming. These hygiene practices, or lack of, combined with lack of secure transactions.

Chris, Sharon, and Brandon provided plus one service today!

I'm a 76 year old female and was apprehensive about ordering my storm door online. However, my shopping experience was made so much easier with the video Home Depot provided, which showed how to measure for a perfect fit. This is a sturdy door and I love that it has a screen as well as glass. I'll update my review once it's installed.

Anna who helped us, was great!

I'm remodeling my kitchen and Jeannie in customs cabinets helped me with everything from picking out my cabinets to picking out my appliances..she made helpful suggestions to make sure I was happy with my design

Ainsley at the painting counter and Keith at checkout were some of the nicest employees I’ve met at a hardware store! They were both kind, helpful, and easy to talk to.

Thanks to Caroline I was able to get the refrigerator I want with an added incentive that I didn't know about! She was helpful and informative.

I bought my kitchen cabinets and appliances from Homedepot but most of all; the designer purposed the layout with multiple options and the delivery services was fast.

The staff members are knowledgeable and pleasant to deal with.

You had 50% of what I came for on hand. Much better than the last time.

Great place to shop ! Karlaalways friendly and the best customer service !!!

I love the width of aisles, availability of products and accessibility

I purchased this yesterday and am so glad I did! The store was neat and clean. The employees were exceptional. This patio set is so comfortable I may move outside and live on my patio!

Great associates always available to help.

We can from Delaware for the weekend and stop in to your Military Circle Store In Norfolk, the store was busy - I did not have to look for anything- the sales person directed me in the right area and check out was no lines and the cashier was very helpful- Way to go, thank you

Best customer service hands down! There is a employee there named Karla she is More than Happy to help you and just the most pleasant person feels like she knows you cares that your there and is never rushed or annoyed she helps you til you don’t need anything else and then really genuinely thanks you and says ok see ya next time and means it. Makes you want to come again ! Very rare nowadays ! Very very nice wonderful experience !

Friendly associates and very knowledgeable I love to shop at HD

Pamela in the garden center went above and beyond helping me and was so sweet and knowledgeable!

Carts - filled up with internet orders and parked in every aisle in sight. Its ridiculous. Cardboard Displays - can't get down the main aisles anymore without a traffic jamb and forget navigating a cart, when you can find 1, thru this display maze. App reliability - its become a joke. Completely unreliable as to what the app says is available and what actually is on the shelf. Used to be the gold standard couple years ago, total farce now. Its a crap shoot as to whether its correct or not. Have to "spin the wheel" and waste time and go to the store and hope its actually there. Parking lot - this particular location has FINALLY had their end of the strip mall repaved. But the rest of the HD's . . . .OMG, carts need 4x4 to get across the pavement. If the "texture" of the pavement will vibrate 4 buckets of mud off the bottom of a lumber cart,(yeah, found 1 this particular day), something needs to be done. I get this is a high volume store. So, step up, get people on some solutions. HD just posted record sales and profits for Q2. How about spending some of that on some infrastructure solutions and some qualified people and solve some of these issues rather than the owners spending it on football teams and mega yachts? Do you want people to come to the various retail locations or are you actively and subtly trying to get everyone over to the internet and turning your stores into warehouses? If that's the case, then you as a corporation are doing a stellar job.

Shelly was patient and sweet during my indecisiveness.

went in to buy a toilet seat. didn’t have the one i went for, but was marked in stock online. staff was rude upon entry, no greetings or actual help. i don’t care about that too much since whatever, it’s not that deep but the fact that y’all’s staff is just so unprofessional and unhelpful

The experts in plumbing and electrical are the best. These guys have had decades of practice in the field and know the new codes/materials and the older ones. They could be featured on "This Old House" or "This New House."

This store has a top notch electricity department. ASK FOR GEORGE!

I wanted a short garden hose to drain my dehumidifier. The Home Depot app said there were 76 in stock, but I couldn't find any. Matthew looked the item up for me and walked to the other end of the store with me to find the backup stock and get someone with a forklift to bring it down so he could give me one. He (and the forklift driver Rick) should get a raise!

Morgan at this store went out of her way to help me which made me feel valued and special!! I’ll definitely come back!!