#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)946-6404
Tool & Truck Rental(978)946-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
72 Pleasant Valley St
Methuen, MA 01844
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 342 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (342)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 342 reviews
Store employees are incredibly helpful and will listen to you before making suggestions. Thank yo...
Store employees are incredibly helpful and will listen to you before making suggestions. Thank you German and Vinny for a great shopping experience!
by
  • Verified Purchase
  • Recommended
items are easy to find
items are easy to find
by
  • Verified Purchase
  • Recommended
i can only wish the hooksett nh store was the size of # 2685 methuen.
i can only wish the hooksett nh store was the size of # 2685 methuen.
by
  • Verified Purchase
  • Recommended
Super helpful staff members and many are very knowledgable. When in doubt...find Simon in the flo...
Super helpful staff members and many are very knowledgable. When in doubt...find Simon in the flooring department. Something tells me he could help with any project you have.
by
  • Verified Purchase
  • Recommended
Extremely helpful staff.
Extremely helpful staff.
by
  • Verified Purchase
  • Recommended
Customer service at this store in the appliance department is second to none. I feel they listene...
Customer service at this store in the appliance department is second to none. I feel they listened to my needs and were able to meet my needs appropriately because they listened. This is not your typical "big box store". This is the "neighborhood" hardware store.
by
  • Verified Purchase
  • Recommended
I have shopped at this store many times before. Today, I unknowingly lost my purse in the parkin...
I have shopped at this store many times before. Today, I unknowingly lost my purse in the parking lot. It was turned in and brought to the office and everyone from the person I called to report the loss to the helpful sales customer service representative to the office representative were helpful, cheerful and friendly. Having such honest employees who are service oriented is a reflection of themselves, managers, and Home Depot. Thank you all.
by
  • Verified Purchase
  • Recommended
awesome
awesome
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
This store is always my go to store! Not because of how close it is but because of how the staff ...
This store is always my go to store! Not because of how close it is but because of how the staff is always willing to help you out! Lee is fabulous cutting anything you need to be cut!
by
  • Verified Purchase
  • Recommended
I really recommend this store,very clean,neat everything is easy to find great customer service a...
I really recommend this store,very clean,neat everything is easy to find great customer service and just a good place to shop for mostly everything.
by
  • Verified Purchase
  • Recommended
My cashier Cinderella was very nice
My cashier Cinderella was very nice
by
  • Verified Purchase
  • Recommended
I love the store it’s my favorite place to shop if you need to buy any tools make sure you ask fo...
I love the store it’s my favorite place to shop if you need to buy any tools make sure you ask for Cinderella she is very knowledgeable about every tool in that department I Jane shoped at many Home Depot’s and this is the best one by far
by
  • Verified Purchase
  • Recommended
staff very helpful
staff very helpful
by
  • Verified Purchase
  • Recommended
I shop at the Methuen store all the time. The personnel working here are terrific. There is alway...
I shop at the Methuen store all the time. The personnel working here are terrific. There is always the availability of someone to help with questions or to help me to find an item. It always amazes me that they can direct me to the correct isle. The associates are all very friendly. I wouldn't shop anywhere else.
by
  • Verified Purchase
  • Recommended
The store was clean and the flooring specialists are VERY HELPFUL ! I would recommend this store...
The store was clean and the flooring specialists are VERY HELPFUL ! I would recommend this store to anyone that is looking for new flooring for there house. Lois C. and Simon K. were very knowledgable from the begin to the end of the sale.
by
  • Verified Purchase
  • Recommended
We had a very good purchase experience at Home Depot Methuen. Simon Kiilu is just wonderful. He h...
We had a very good purchase experience at Home Depot Methuen. Simon Kiilu is just wonderful. He helped us to make the right choices and we finally got what we came for with a very good price. Thanks Simon
by
  • Verified Purchase
  • Recommended
Exemplary Customer Service. Multiple people went above and beyond to help me. I am thrilled wit...
Exemplary Customer Service. Multiple people went above and beyond to help me. I am thrilled with buying the right product
by
  • Verified Purchase
  • Recommended
This customer service representatives are extremely friendly, helpful and willing to go the extra...
This customer service representatives are extremely friendly, helpful and willing to go the extra mile at this store; more so than I have seen in other Home Depots. GREAT JOB!
by
  • Verified Purchase
  • Recommended
The overall experience I had at The Home Depot was Top Notch, the man in Floor Cleaning and Stac...
The overall experience I had at The Home Depot was Top Notch, the man in Floor Cleaning and Stacy the checkout cashier made my day. Thank You Joe
by
  • Verified Purchase
  • Recommended
Been in this store 3 times this year. Every time the customer service is great!!!
Been in this store 3 times this year. Every time the customer service is great!!!
by
  • Verified Purchase
  • Recommended
Never any difficulty finding what I need, always served by knowledgeable and courteous employees,...
Never any difficulty finding what I need, always served by knowledgeable and courteous employees, impressed by the cleaniiness of the store as well as the abundance of materials available.
by
  • Verified Purchase
  • Recommended
Cinderella has been very helpful and treated me as a valued client. She knows how to make a clie...
Cinderella has been very helpful and treated me as a valued client. She knows how to make a client feel appreciated and we'll go out of her way to make sure we come back to the store she's an excellent asset to your organization
by
  • Verified Purchase
  • Recommended
I fully enjoy every time I come to the pro desk. Cindy has worked with me several times and is al...
I fully enjoy every time I come to the pro desk. Cindy has worked with me several times and is always friendly. She always goes above and beyond to make sure that my orders are completed as fast as possible.
by
  • Verified Purchase
  • Recommended
The Methuen Home Depot store is very close to my home however, this is NOT the most important rea...
The Methuen Home Depot store is very close to my home however, this is NOT the most important reason why I shop there. This store has 99% of the items I look for each time I need items for home, around house, or a lot of other items. When I have questions or comments, I have found the manager in this particular store is ALWAYS helpful to serve me and show me the way to an item or answer any questions.
by
  • Verified Purchase
  • Recommended
I was so impressed with the helpfulness of the employee , who approached me to help me fine the p...
I was so impressed with the helpfulness of the employee , who approached me to help me fine the products i needed, you don't see much of this these days when you shop, SO very impressed!!
by
  • Verified Purchase
  • Recommended
I love the Methuen Home Depot store. Employees are so helpful and always are willing to help. I...
I love the Methuen Home Depot store. Employees are so helpful and always are willing to help. I have come to know some associates and I feel great when they make time to help me out personally. Go see Shannon & Ish in paint dept. Angel & Simon in flooring and you can't leave without seeing Assistant Manager Jewell he is always willing to help with a smile.
by
  • Verified Purchase
  • Recommended
The Methuen store is always very friendly and helpful. I handy-capped and have to use your dri...
The Methuen store is always very friendly and helpful. I handy-capped and have to use your driving cart;your people are always very attentive to help me get what I am looking for. I love your gardening department.
by
  • Verified Purchase
  • Recommended
HELPFUL SALES ASSISTANCE ALTHOUGH IT TOOK SO MUCH TIME TO GET HELP
HELPFUL SALES ASSISTANCE ALTHOUGH IT TOOK SO MUCH TIME TO GET HELP
by
  • Verified Purchase
  • Recommended
The cashier at the self checkout was not trained to do her job - after waiting 5 minutes for hel...
The cashier at the self checkout was not trained to do her job - after waiting 5 minutes for help - because she was working with another customer - that she could not help - I canceled the transaction and had to wait another 5 minutes in a cashier line . This was after HD not having what I required - went to three stores yesterday and still do not have my home project completed - I was trying to use a "Store Credit"
by
  • Verified Purchase
Showing 1-30 of 342 reviews

Nearby Stores

289 South Broadway

Salem, NH 03079

2.79 mi

Pro Service Desk

(603)894-0462

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

58 Plaistow Road

Plaistow, NH 03865

6.22 mi

Tool & Truck Rental

(603)378-2208

Pro Service Desk

(603)378-2202

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

85 Main St

Tewksbury, MA 01876

9.77 mi

Tool & Truck Rental

(978)640-4246

Pro Service Desk

(978)640-4200

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm