#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)946-6404
Tool & Truck Rental(978)946-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
72 Pleasant Valley St
Methuen, MA 01844
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Customer Store Reviews

  • 4.7 out of 342 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (342)
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Showing 1-30 of 342 reviews
the store was clean.
the store was clean.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Convenient location, wide selection of products. Friendly and helpful associates. What more could...
Convenient location, wide selection of products. Friendly and helpful associates. What more could you ask for in a place of business? Go to this Home Depot! Two employees in particular made my shopping experience especially pleasant, I would like to commend them for their exceptional 10/10 Service! They were knowledgeable about products and locations of said products. As well as extremely patient and friendly. Employee Stephanie Employee Cinderella Great workers; they deserve a raise!
by
  • Verified Purchase
  • Recommended
This store's employees and manager truly understand and act by putting the customers first. They...
This store's employees and manager truly understand and act by putting the customers first. They really listen and want this to be a store that helps the little guy. For a huge company, they have not forgotten who they are there for. Thank you!
by
  • Verified Purchase
  • Recommended
I LOVE THIS STORE VERY CLEAN VERY HELPFUL
I LOVE THIS STORE VERY CLEAN VERY HELPFUL
by
  • Verified Purchase
  • Recommended
Very clean and well stocked store with friendly employees
Very clean and well stocked store with friendly employees
by
  • Verified Purchase
  • Recommended
The store is awesome !!
The store is awesome !!
by
  • Verified Purchase
  • Recommended
This store is always clean and the employees very helpful. My latest visit was truly a wonderful ...
This store is always clean and the employees very helpful. My latest visit was truly a wonderful experience as 4 different employees went out of there way to help me. Two of those employees (Donna and Dani) went above and beyond to accommodate me.
by
  • Verified Purchase
  • Recommended
Great place to go and the people are always friendly.
Great place to go and the people are always friendly.
by
  • Verified Purchase
  • Recommended
This is the closest Home Depot to me. I like coming here because not only is it close but its al...
This is the closest Home Depot to me. I like coming here because not only is it close but its always clean and most importantly the employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
My wife and I went to this store to get some items for the upkeep on the house and pricing items ...
My wife and I went to this store to get some items for the upkeep on the house and pricing items for 2019. Going thru the store was fine, but the behavior of the cashier was like they were having a bad day. It is like we distrubed the cashier when we presented the items to be checkout out and paid. It is this type of service that you may go to another Home Depot or shop elsewhere or as most people do shop online.
by
  • Verified Purchase
  • Recommended
I usully go to the plaistow store,,its just easier for me,but on ocasion I go to the Methuen stor...
I usully go to the plaistow store,,its just easier for me,but on ocasion I go to the Methuen store.2 years ago I built a deck and needed all the goods,and Methuen came through even after I had to make last minute changes they made the purchase easy for me.
by
  • Verified Purchase
  • Recommended
I believe the manager who assisted me was named Allen
I believe the manager who assisted me was named Allen
by
  • Verified Purchase
  • Recommended
Absolutely great store. Almost everytime I go, it is a good experience.
Absolutely great store. Almost everytime I go, it is a good experience.
by
  • Verified Purchase
  • Recommended
Cheryl Jarzobski is amazing. She understands what customer service is and means. Great employee f...
Cheryl Jarzobski is amazing. She understands what customer service is and means. Great employee for Home Depot.
by
  • Verified Purchase
  • Recommended
Your cashier Louise was excellent and very polite and professional.
Your cashier Louise was excellent and very polite and professional.
by
  • Verified Purchase
  • Recommended
I visited this store on black Friday and everyone was in a great mood! The feeling throughout the...
I visited this store on black Friday and everyone was in a great mood! The feeling throughout the store was happy. It was a pleasure to shop here. The manager helped me locate the items I was looking for.
by
  • Verified Purchase
  • Recommended
Had the worst experience with an appliance delivery. Manager was not helpful and said it was up t...
Had the worst experience with an appliance delivery. Manager was not helpful and said it was up to the delivery guys discretion if he delivered or not. What's the point of ordering delivery then?
by
  • Verified Purchase
This is a solid store. The self-checkout works really well now with the personalized scanner. I...
This is a solid store. The self-checkout works really well now with the personalized scanner. I had the benefit of being helped by Jim in Lumber, who is terrific and will help you brainstorm about different ways to tackle your issue. Down sides: The baby gate/house safety area isn't great, though it's probably not something people go there to check out. It would be great if every staff member did what Jim did, which is to take a personal interest in what you're there for and taking you to the department. Most do, but there are loafers.
by
  • Verified Purchase
  • Recommended
I am fortunate to have this store a mile from my house. Very convenient for all the home repairs ...
I am fortunate to have this store a mile from my house. Very convenient for all the home repairs or supplies I may need. Staff is great, store is well stocked and prices are competitive to other stores.
by
  • Verified Purchase
  • Recommended
From the time I entered the store, until I left, the atmosphere was friendly and helpful.
From the time I entered the store, until I left, the atmosphere was friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store was really clean, they had everything in stock, the employees were awesome and kind,th...
This store was really clean, they had everything in stock, the employees were awesome and kind,they were so helpful!!
by
  • Verified Purchase
  • Recommended
Excellent costumer service and attention by the store manager.
Excellent costumer service and attention by the store manager.
by
  • Verified Purchase
  • Recommended
Staff was very courteous, especially one of the cashiers, Elizabeth - she went above and beyond t...
Staff was very courteous, especially one of the cashiers, Elizabeth - she went above and beyond to make my experience at the Home Depot in Methuen a truly pleasant one. Kudos to her!
by
  • Verified Purchase
  • Recommended
When I came in at the store I couldn't find what I needed but the person that I spoke to was Barb...
When I came in at the store I couldn't find what I needed but the person that I spoke to was Barbara at the register she was awesome I did not see a mess in the floors the place was nice and neat I would recommend anyone to go to that store I was very pleased and happy with the service thank you.
by
  • Verified Purchase
  • Recommended
Good store, I always find what I need
Good store, I always find what I need
by
  • Verified Purchase
  • Recommended
Good store close to NH so many people want to avoid the sales tax and by-pass the store so it is ...
Good store close to NH so many people want to avoid the sales tax and by-pass the store so it is not as crowded as other stores.
by
  • Verified Purchase
  • Recommended
One of the reason we like going to this Store instead of the one in Salem NH is that the staff tr...
One of the reason we like going to this Store instead of the one in Salem NH is that the staff treats my wife well and with respect. They never did at the Salem NH and ignored her when she went in. It was like how dare a woman ask about home improvement items.
by
  • Verified Purchase
  • Recommended
This store has very good people,They real show me they care.
This store has very good people,They real show me they care.
by
  • Verified Purchase
  • Recommended
I find the customer service at this location to be less than desireable. The plumbing department ...
I find the customer service at this location to be less than desireable. The plumbing department is the worst!! The cashiers are friendly. that is what pushed it to 2 stars. I have never had other home depot stores associates argue with me about what I need.
by
  • Verified Purchase
store was very clean and the person at the paint desk was very friendly and helpful
store was very clean and the person at the paint desk was very friendly and helpful
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 342 reviews

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