#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(618)997-7300
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Banterra Dr
Marion, IL 62959
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Customer Store Reviews

  • 4.8 out of 522 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (522)
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Showing 1-30 of 522 reviews
Things are easy to find and the employees are always very helpful
Things are easy to find and the employees are always very helpful
by
  • Verified Purchase
  • Recommended
Had great experience with help from employees, I Like That, means a lot to me
Had great experience with help from employees, I Like That, means a lot to me
by
  • Verified Purchase
  • Recommended
Shopping for a patio set at the Marion Home Depot. A young man named Hayden was so helpful putti...
Shopping for a patio set at the Marion Home Depot. A young man named Hayden was so helpful putting everything together. I was so impressed with his service.
by
  • Verified Purchase
  • Recommended
The employee in tools dept ended my nightmare today by helping me get a compound miter saw for my...
The employee in tools dept ended my nightmare today by helping me get a compound miter saw for my husband for Fathers Day. He was polite helpful and went out of his way to assist me. After this being my 6th store today I'm very Greatful that he was there to help. A really great associate to have thank you
by
  • Verified Purchase
  • Recommended
This store is always clean and well stocked. Good location right off Rt 13 near Marion. Have shop...
This store is always clean and well stocked. Good location right off Rt 13 near Marion. Have shopped this store many times, and have yet to be disappointed in the employees. Always saying hello and willing to help. If you ask about something and they are not sure, they will find out for you. This store is under good management, and you would not be disappointed by shopping there.
by
  • Verified Purchase
  • Recommended
Great experience, good, friendly, knowledgeable staff, very satisfied with our purchase.
Great experience, good, friendly, knowledgeable staff, very satisfied with our purchase.
by
  • Verified Purchase
  • Recommended
The employees in the paint department are friendly and very knowledgeable.
The employees in the paint department are friendly and very knowledgeable.
by
  • Verified Purchase
  • Recommended
The employees were extremely helpful and sped up my shopping experience. I had several different...
The employees were extremely helpful and sped up my shopping experience. I had several different items to get in different departments and the employees were able to take me to or direct me to the proper location!
by
  • Verified Purchase
  • Recommended
Associate are always friendly and helpful. Great customer service.
Associate are always friendly and helpful. Great customer service.
by
  • Verified Purchase
  • Recommended
The store itself is kept in good order and there is always someone asking if they can assist you....
The store itself is kept in good order and there is always someone asking if they can assist you. Definitely top notch customer service.
by
  • Verified Purchase
  • Recommended
Poor customer service lately. Employees stand around and talk at customer service counter rather ...
Poor customer service lately. Employees stand around and talk at customer service counter rather than helping customers waiting in line. Paint employee playing on personal cell phone seated behind paint counter while customers wait to be helped. Customer service at this location used to be why it was better than competitors. Lower prices and similar service at other home improvement stores make it worthwhile to skip this store right now.
by
  • Verified Purchase
Home Depot, Marion, Illinois is the Best Home Depot. Their employees are professional, knowledge...
Home Depot, Marion, Illinois is the Best Home Depot. Their employees are professional, knowledgeable and eager to fix any problems encountered. Their prices are good, and we know that if we encounter problems, they’ll make it right. We have been tempted on occasion to buy from another store, with a slight price difference, but we always end up buying at Home Depot, because we trust them and they never let us down.
by
  • Verified Purchase
  • Recommended
The store is clean and everyone was helpful and knolageable even about other departments The Home...
The store is clean and everyone was helpful and knolageable even about other departments The Home Depot is and will always be my first choice in hardware store. My company also thrives on reviews when asking our customers there reply was to review our own services and let them know how we measure up to the expectation of our customers. Wow a whole new game changer in the review industries please I challenge The Home Depot and how they see them selves to the customer so they can stand out from the others and truly make a difference to each and every customer they serve.
by
  • Verified Purchase
  • Recommended
The staff was very curtious, and informational. I had assistance as soon as I walked into the st...
The staff was very curtious, and informational. I had assistance as soon as I walked into the store. Felt very comfortable with my purchase.
by
  • Verified Purchase
  • Recommended
the store was very clean and neat and the attendents were very helpful and willing to help in loc...
the store was very clean and neat and the attendents were very helpful and willing to help in locating the product items interested in looking at for purchase.
by
  • Verified Purchase
  • Recommended
Scheduled delivery of appliances. Would not give a window of time. Was told that I would receive ...
Scheduled delivery of appliances. Would not give a window of time. Was told that I would receive a phone call 30 minutes before delivery. Received no phone calls. Someone was home all morning and afternoon. Website States delivery was attempted but no one called no one showed up. Not being able to give a window of delivery is ridiculous. People have jobs and such making it hard to commit an entire day to waiting around.
by
  • Verified Purchase
Very helpful staff and just a great all around store.
Very helpful staff and just a great all around store.
by
  • Verified Purchase
  • Recommended
Marion store has the most helpful people in the store. It does not take all day to get a employee...
Marion store has the most helpful people in the store. It does not take all day to get a employee to help you and they are very knowledgeable on the item. I feel blessed every time I go in there cause I know I am going to get help if needed.
by
  • Verified Purchase
  • Recommended
Great store, friendly staff
Great store, friendly staff
by
  • Verified Purchase
  • Recommended
We are always drawn to the Marion, IL. Home Depot store and here's why....we love the "feel" we g...
We are always drawn to the Marion, IL. Home Depot store and here's why....we love the "feel" we get when we enter the store. Associates are warm and friendly....very helpful with a smile and willingness to serve your needs....merchandise is of high quality at the best price and we can count on it being in stock most of the time. The store is clean and neat....we have never had a bad shopping experience here. We highly recommend this store to all.
by
  • Verified Purchase
  • Recommended
Very professional staff and great Southern Illinois hospitality!
Very professional staff and great Southern Illinois hospitality!
by
  • Verified Purchase
  • Recommended
Store layout is easy to locate items in. Associates are very helpful.
Store layout is easy to locate items in. Associates are very helpful.
by
  • Verified Purchase
  • Recommended
Having been diy remodeling our home for the past 4-5 years, we choose this Home Depot store over ...
Having been diy remodeling our home for the past 4-5 years, we choose this Home Depot store over any other competitor. We initially shopped at this store initially because it is closer but now we prefer this HD because of the helpfulness and friendliness of the staff and have made it our go-to store. It is always clean and easy to maneuver around and staff always approaches us and ask if we need help.
by
  • Verified Purchase
  • Recommended
STORE ASSOCIATES ARE VERY HELPFUL AND FRIENDLY
STORE ASSOCIATES ARE VERY HELPFUL AND FRIENDLY
by
  • Verified Purchase
  • Recommended
This store employees personnel that are highly knowledgeable in all aspects of construction, ever...
This store employees personnel that are highly knowledgeable in all aspects of construction, every area from New construction to Remodel to simple redecorating. A person would be hard pressed to find an item that is not stocked in store or available for special order. Store is clean and organized, easy to maneuver large items for purchase, although store employees are ready to assist with moving and loading your items. I LOVE HOME DEPOT!!
by
  • Verified Purchase
  • Recommended
The cashier whose name is Hannah was phenomenal on my last visit. She made me feel welcomed and i...
The cashier whose name is Hannah was phenomenal on my last visit. She made me feel welcomed and important. And was willing to take care of any issues I had. If all employees had the demeanor and customer service attitude that she has I would never go back to one of the other box stores again.
by
  • Verified Purchase
  • Recommended
The isle signs and layout of the store makes it easy to find the product needed. When it comes to...
The isle signs and layout of the store makes it easy to find the product needed. When it comes to customer service Home Depot can't be beat !
by
  • Verified Purchase
  • Recommended
This store has a good supply of the things that I may need from time to time, and I often find th...
This store has a good supply of the things that I may need from time to time, and I often find them on sale here. A good product at a good price. Overall the store is clean. Ith was good to see associates as you call them, restocking new items. over all rating is a 9.
by
  • Verified Purchase
  • Recommended
The employees really know what they are talking about and willing to help!
The employees really know what they are talking about and willing to help!
by
  • Verified Purchase
very helpful and friendly!!
very helpful and friendly!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 522 reviews

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Pro Service Desk

(270)538-0004

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm