#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(618)997-7300
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Banterra Dr
Marion, IL 62959
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Customer Store Reviews

  • 4.8 out of 522 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (522)
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Showing 1-30 of 522 reviews
I was very happy with the staff today I was helped right away and the girl went above and beyond
I was very happy with the staff today I was helped right away and the girl went above and beyond
by
  • Verified Purchase
  • Recommended
We have used this store before and have always been satisfied with the service and the section of...
We have used this store before and have always been satisfied with the service and the section of products. We have a summer home in Marion. Our primary home is St Louis, Mo but we like this store better. Store is clean and well stocked.
by
  • Verified Purchase
  • Recommended
Helpful employees, great displays. I was able to find exactly what I'd come there looking for, an...
Helpful employees, great displays. I was able to find exactly what I'd come there looking for, and it was on display so I could see it. The store is clean and spacious, but not overwhelmingly large.
by
  • Verified Purchase
  • Recommended
I appreciate the staff because they are always available and willing to assist me with my materia...
I appreciate the staff because they are always available and willing to assist me with my material choices. I value the staff and their knowledgeable input regarding my projects.
by
  • Verified Purchase
  • Recommended
Brandi assisted me with all my questions and concerns with my new appliance purchase. She provide...
Brandi assisted me with all my questions and concerns with my new appliance purchase. She provided great customer service and I would recommend her for all your home appliance needs!
by
  • Verified Purchase
  • Recommended
Very organized and clean. Nice to have associates ready with assistance.
Very organized and clean. Nice to have associates ready with assistance.
by
  • Verified Purchase
  • Recommended
I called to check availability of a rolling tool cart. The sales person’s name was Raegan and she...
I called to check availability of a rolling tool cart. The sales person’s name was Raegan and she was extremely helpful. She made sure the item was in stock and was helpful in completing the purchase. Very friendly
by
  • Verified Purchase
  • Recommended
I have used this store to purchase material for home improvement for more than 7 years and have f...
I have used this store to purchase material for home improvement for more than 7 years and have found the prices usually to be lower than the local competition and the material quality to be superior to the competition.
by
  • Verified Purchase
  • Recommended
Great prices on appliances. Store associates very helpful and friendly.
Great prices on appliances. Store associates very helpful and friendly.
by
  • Verified Purchase
  • Recommended
All Associates in this store were extremely polite and helpful
All Associates in this store were extremely polite and helpful
by
  • Verified Purchase
  • Recommended
I had to return something I bought online. I was hesitant in making the trip because I live an ho...
I had to return something I bought online. I was hesitant in making the trip because I live an hour+ away but when I got there, I was immediately helped. The cashier Jessica L was friendly and patient in helping with my situation and never once showed any kind of frustration. The store manager, Bill M was AWESOME!!!!!!! He was kind and professional. He said he would make sure we left happy and yes we did! He went above and beyond to fix our problem! I do not regret making that trip and will def be going back to buy my other tools and equipment!!!
by
    • Recommended
    Jessica as almost always is my cashier of choice. She aims to please everybody and I for one, at...
    Jessica as almost always is my cashier of choice. She aims to please everybody and I for one, at the age of 80, am in love with her and the way she aims to please customers. She is obviously a leader and needs recognition in her permanent file to reflect her excellence. And I love seeing all the silly badges on her but I am betting that a raise, however small would be even more effective and guaranteeing that some other big box store does not steal her from you. And please do not tell my wife how much I think of this young mother. She knows how I feel and allows me to dream.
    by
    • Verified Purchase
    • Recommended
    wonderful store with friendly and helpful management and employees. best place in Marion to get ...
    wonderful store with friendly and helpful management and employees. best place in Marion to get service.
    by
    • Verified Purchase
    • Recommended
    Great people and great products.
    Great people and great products.
    by
    • Verified Purchase
    • Recommended
    Jo & Karli went far beyond The call of duty with assisting me in my shopping experience today ! I...
    Jo & Karli went far beyond The call of duty with assisting me in my shopping experience today ! I was in the middle of having a very rough morning and they changed my whole entire outlook on the day!!
    by
    • Verified Purchase
    • Recommended
    Home Depot in Marion,Il. has a great atmosphere. The employees are very polite and helpful
    Home Depot in Marion,Il. has a great atmosphere. The employees are very polite and helpful
    by
    • Verified Purchase
    • Recommended
    Home Depot has always met all my building, projects etc needs. Staff is GREAT.
    Home Depot has always met all my building, projects etc needs. Staff is GREAT.
    by
    • Verified Purchase
    • Recommended
    This store has the items that I most often need to buy. I stop in every couple of weeks, to see ...
    This store has the items that I most often need to buy. I stop in every couple of weeks, to see if there is anything that I need or can use on future projects.
    by
    • Verified Purchase
    • Recommended
    It was so nice to shop in such a friendly store where everyone is ready to help you find what you...
    It was so nice to shop in such a friendly store where everyone is ready to help you find what you need even if you don''t know the name of the product and the employees know what you are trying to find. Great experience.
    by
    • Verified Purchase
    • Recommended
    You don't have to find someone to help you. They are always asking if you need help. They are alw...
    You don't have to find someone to help you. They are always asking if you need help. They are always pleasant. It is easy to find things in the store.
    by
    • Verified Purchase
    • Recommended
    I have yet to find something not available or a staff member that does not immediately reply with...
    I have yet to find something not available or a staff member that does not immediately reply withy, "I can order that for you". The man in the black pipe area had the knowledge of someone who'd done that job in his earlier days. It was comforting. There was no one in that store that was unwilling to help.
    by
    • Verified Purchase
    • Recommended
    One of the best stores I go in and never have to ask for help. There is a employee always ready t...
    One of the best stores I go in and never have to ask for help. There is a employee always ready to help and load your truck. I am disable and they always load my lumber. I appreciate that so muchboun
    by
    • Verified Purchase
    • Recommended
    I go to this store a number of times a month for the things that I need or can use around my home...
    I go to this store a number of times a month for the things that I need or can use around my home. This store has these items in good supply and at good prices. This is very important to me as I am retired now and have to keep an eye on my spending.
    by
    • Verified Purchase
    • Recommended
    Customer service department and department employees should be aware of any and all rebates that ...
    Customer service department and department employees should be aware of any and all rebates that are publicized online and in store so they can go over it with a customer and help them understand if it applies to their purchase and what they need to do to apply for that rebate. I encountered such an uncaring attitude and unwillingness from the dept employee to 2 customer service . employees. NOT A FRIENDLY AND HELPFUL BUNCH.
    by
    • Verified Purchase
    • Recommended
    Customer service is top notch. I love how fast an item arrives if it is ordered online. Completel...
    Customer service is top notch. I love how fast an item arrives if it is ordered online. Completely impressed with the text's I receive to show me the aisle and bay I can find the item I'm looking for. Great job Home Depot, Marion, IL !
    by
    • Verified Purchase
    • Recommended
    Always very helpful and pleasant when we shop there. Never too busy to answer any questions we ma...
    Always very helpful and pleasant when we shop there. Never too busy to answer any questions we may have
    by
    • Verified Purchase
    • Recommended
    Visited store for flooring purchase. Michael H. was super friendly, knowledgeable and efficient t...
    Visited store for flooring purchase. Michael H. was super friendly, knowledgeable and efficient throughout the process. Good job!
    by
    • Verified Purchase
    • Recommended
    Hello All. I shop this store because I want to, not because I have to. This store has a wide veri...
    Hello All. I shop this store because I want to, not because I have to. This store has a wide verity of products to choose from. I am extra happy when I find items that I'm looking for on sale at an even better price. The extra savings helps me on my limited budget, as I'm retired.
    by
    • Verified Purchase
    • Recommended
    Keep up the good work.
    Keep up the good work.
    by
    • Verified Purchase
    • Recommended
    We always go to home depot for our needs because it always has what we need and are not high pric...
    We always go to home depot for our needs because it always has what we need and are not high prices. They have the friendliest store you will ever go to and they are always willing to help
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 522 reviews

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    Pro Service Desk

    (270)538-0004

    Mon-Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm