#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)843-7204
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3865 West Us Hwy 10
Ludington, MI 49431
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Customer Store Reviews

  • 4.8 out of 287 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (287)
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Showing 1-30 of 287 reviews
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Convenient location, helpful / friendly associates and the store is always clean and tidy. I am i...
Convenient location, helpful / friendly associates and the store is always clean and tidy. I am impressed with how the employees know where things are even if not in their work zone. They always directed me to the right place I needed to go and most of the time I get great advice on my projects.
by
  • Verified Purchase
  • Recommended
You have a guy named TIM in the plumbing department that is just awesome. He is just an example o...
You have a guy named TIM in the plumbing department that is just awesome. He is just an example of all your employees helpfulness and positive attitude that is so different then other big box stores. Before I finish asking he has the answer. THANKS.
by
  • Verified Purchase
  • Recommended
Very unfriendly and the people have no desire to assist customers. I will never return to this st...
Very unfriendly and the people have no desire to assist customers. I will never return to this store.
by
  • Verified Purchase
Always have a great experience in this store all of the employees are always willing to help and ...
Always have a great experience in this store all of the employees are always willing to help and they all know me by name.
by
  • Verified Purchase
  • Recommended
99 times out of 100 I've been helped in everything i need. With SMILES. Thank you.
99 times out of 100 I've been helped in everything i need. With SMILES. Thank you.
by
  • Verified Purchase
  • Recommended
Always plenty of friendly assistance.
Always plenty of friendly assistance.
by
  • Verified Purchase
  • Recommended
If you want exceptional friendly help and assistance, Ludington Home Depot is the place to go. I ...
If you want exceptional friendly help and assistance, Ludington Home Depot is the place to go. I have worked with many employees there during a year renovation for my Airbnb and Rachel at the Pro Desk has been my main contact. She is terrific and always great with follow up and attention to details on all my online or in store orders. The entire staff is pleasant. I really enjoy purchasing my needs at this location.
by
  • Verified Purchase
  • Recommended
I was disappointed in the appliance dpt, there weren't enough associates to help. When i walked i...
I was disappointed in the appliance dpt, there weren't enough associates to help. When i walked in, the lady said the yellow tags had the 'Energy Star' logo on them. She didn't ask anything further. I was felt like i was ignored. I bought what i wanted online. Very disheartening.
by
  • Verified Purchase
  • Recommended
Very friendly and professional staff .
Very friendly and professional staff .
by
  • Verified Purchase
  • Recommended
We are building a house and home Depot has been amazing on matching prices and rebates. Custome...
We are building a house and home Depot has been amazing on matching prices and rebates. Customer service has been very helpful and professional.
by
  • Verified Purchase
  • Recommended
Like the store
Like the store
by
  • Verified Purchase
  • Recommended
The associate was very helpful in the appliance department and product was exactly what were look...
The associate was very helpful in the appliance department and product was exactly what were looking for
by
  • Verified Purchase
  • Recommended
I went to Home Depot in Ludington to get everything I needed for a bathroom remodel. Wes and Kass...
I went to Home Depot in Ludington to get everything I needed for a bathroom remodel. Wes and Kassy were extremely helpful and very knowledgeable. Wes helped me decide on what I needed and put everthing on a quote. Kassy helped me use my different forms of payment to purchase the quote. Both were very friendly and I left feeling good about my purchase.
by
  • Verified Purchase
  • Recommended
We moved to this area 10 years ago, and immediately began renovating our "new" home. I counted o...
We moved to this area 10 years ago, and immediately began renovating our "new" home. I counted on the employees to help me in ordering products, determining what was best for my needs, and just general help with little DIY projects. I have always been able to depend on Les, A.J., Thomas, and my friend Jolene, who is no longer there due to starting her family. If I ever needed anything, they have always been helpful and willing to find something or order it if necessary. We have replaced all our doors, put in new floors, tile, bought gallons of Behr paint, decking, cleaners, whatever I need, I go to Home Depot. Not to mention Gift Certificates at Christmas for family and friends. Just got home with Norfolk Island Pine and other plants for the neighbors. Got a great deal, and we are all happy. Thanks for having a great store. Couldn't function without it!
by
  • Verified Purchase
  • Recommended
Employees willing to assist.
Employees willing to assist.
by
  • Verified Purchase
  • Recommended
Home Depot in Ludington is my all-time favorite home improvement/lumber store.
Home Depot in Ludington is my all-time favorite home improvement/lumber store.
by
  • Verified Purchase
  • Recommended
The employees in the store are exceptional. I have visited the store at least a dozen times in t...
The employees in the store are exceptional. I have visited the store at least a dozen times in the past couple months while completing a project. Each employee asked if I needed assistance, and if they were unable to help, found an employee who was able to assist. They all took my lack of knowledge in stride and did not judge. Bringing back something that I purchased by mistake was a breeze as well. THANKS!
by
  • Verified Purchase
  • Recommended
The paint employee was very helpful and helped me out. The tile guy was knowledgeable and helpfu...
The paint employee was very helpful and helped me out. The tile guy was knowledgeable and helpful also. The cashier was nice and we talked while I waited for my husband to find me. She offered me to sit on stool while I waited for him..Feet hurting. Was a nice shopping experience.
by
  • Verified Purchase
  • Recommended
This store is the benchmark with the best friendly and helpful employees for all other HomeDepot ...
This store is the benchmark with the best friendly and helpful employees for all other HomeDepot Stores,
by
  • Verified Purchase
  • Recommended
Employees are friendly and helpful,the store is neat a clean,You can get in and out quickly with ...
Employees are friendly and helpful,the store is neat a clean,You can get in and out quickly with what you need.
by
  • Verified Purchase
  • Recommended
If you ever need help with a specific project - whether it’s flooring, drywall installation, ligh...
If you ever need help with a specific project - whether it’s flooring, drywall installation, lighting - they will help you through every step of the way! Every time we’ve shopped here they’ve gone above and beyond the call of duty to make sure we’re going to get the job done right AND it’s not going to break the bank! Thanks guys!
by
  • Verified Purchase
  • Recommended
The clerks who helped me Rachael and Brian were very courteous and helped load the snow blower I ...
The clerks who helped me Rachael and Brian were very courteous and helped load the snow blower I bought in my truck
by
  • Verified Purchase
  • Recommended
associates were eager enough, the contractor home depot uses to install corian countertops can't ...
associates were eager enough, the contractor home depot uses to install corian countertops can't even find the time to contact me, after home depot demanded ALL the money for the job up front
by
  • Verified Purchase
I love shopping here so much. Excellent selection of products, great prices, and great customer s...
I love shopping here so much. Excellent selection of products, great prices, and great customer service. Quick in and out with what you need.
by
  • Verified Purchase
  • Recommended
The assistant store manager and the customer service employees were more than helpful in guiding ...
The assistant store manager and the customer service employees were more than helpful in guiding us through our project. This store is definitely better than Lowe's!
by
  • Verified Purchase
  • Recommended
Great store always clean and helpful employees..would recommend this store to anyone. Awesome job...
Great store always clean and helpful employees..would recommend this store to anyone. Awesome job ludington home depot.!!
by
  • Verified Purchase
  • Recommended
Not enough staff to assistance
Not enough staff to assistance
by
  • Verified Purchase
Very satisfied with my visit!
Very satisfied with my visit!
by
  • Verified Purchase
  • Recommended
Great Store ! Highly Recommend ! Wonderful Customer Service !
Great Store ! Highly Recommend ! Wonderful Customer Service !
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 287 reviews

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