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Filter Reviews By:Rating, Profile, Gender, Age (287)
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Showing 1-30 of 287 reviews
Apr 14, 2022
Great customer service
I had to make several trips to buy garden soil recently. A young man named Thomas loaded many heavy bags for me and he could not have been nicer! He provided the best example of customer service that I have seen anywhere in a long time!! Great job, Thomas and many thanks!!
by
Recommended
Mar 20, 2022
Great Team to deal with
We are very happy with the purchase of our new Freezer. The Ludington Team was very helpful and great to deal with.
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Recommended
Feb 16, 2022
Paul made our shopping experience great!
We had just left another home improvement store because of a bad experience and came right over to home Depot. We were greeted as soon as we walked in the door by multiple associates. As soon as we got back to the counter tops, we were greeted by Paul and he started right away by showing us the different options available. Paul is incredibly friendly and knowledgeable, and went above and beyond to help us place our order and get exclactly what we wanted. We will certainly be returning to this store because of Paul's amazing customer service.
by
Jan 4, 2022
Love my local Home Depot
My local Home Depot has good staff and does a good job of sanitizing the store.
by
Recommended
Nov 22, 2021
John in flooring is the man!
If you need flooring help see this man! TONS of help and information!
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Recommended
Nov 3, 2021
Love it!
Bought a new drill kit and it has been everything I need. It's great.
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Recommended
Oct 25, 2021
Feels like we have friends there
We have made A LOT of purchases and A LOT of visits to the store during our house building these past six months. Kat at the Pro Desk always goes above and beyond and has helped us and stayed after the store closed to make sure we got what we needed. She even called customer service on our home depot loan when our card wasn't working. The manager looking over her shoulder the whole time wasn't as friendly while she was helping us, but she definitely should be praised for her pleasant attitude and great customer service. You don't find that much nowadays.
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Recommended
Aug 4, 2021
We had to purchase a new refrigerator and they had quite the selection. We needed a different siz...
We had to purchase a new refrigerator and they had quite the selection. We needed a different size and the store employee came to assist us. He was very informative and friendly and got the order set up within 30 minutes (from looking and comparing refrigerators to handing over our sales receipt). The store was clean and inviting.
by
Verified Purchase
Recommended
Jul 3, 2021
Easy access . Super merchandising. Friendly and helpful staff.
Easy access . Super merchandising. Friendly and helpful staff.
by
Verified Purchase
Recommended
Jun 29, 2021
very friendly and helpful store to shop in
very friendly and helpful store to shop in
by
Verified Purchase
Recommended
Jun 20, 2021
Worse customer service. No one even says hi to you. Visited 6 times for paint and one even sai...
Worse customer service. No one even says hi to you. Visited 6 times for paint and one even said hi.
by
Verified Purchase
May 30, 2021
GREAT customer service at this particular Home Depot!
GREAT customer service at this particular Home Depot!
by
Verified Purchase
Recommended
May 22, 2021
It is very organized and has friendly staff. Had everything we needed. The store was clean. I got...
It is very organized and has friendly staff. Had everything we needed. The store was clean. I got some good sales. We also are purchasing carpet which we picked out today.
by
Verified Purchase
Recommended
May 16, 2021
Managers paul at store 2767 super professional and friendly and nice talking guy...thank you for....
Managers paul at store 2767 super professional and friendly and nice talking guy...thank you for. You help for the buy of my new utv vetor 700cc 4x4 for 10,994.00.. Super fast deal with paul i will do it again..thank you home depot..for you best customer relations..
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Verified Purchase
Recommended
May 4, 2021
There was only one person that helped me that seemed to know what she was doing. They gave my wil...
There was only one person that helped me that seemed to know what she was doing. They gave my will call person a terrible time when he went to get the order which wasn't pulled and when he started to argue with them they kicked him out of the store but he did get my order. Whatever happened to the customer is always right No more Home Depot for me and I won't recommend that store to anyone again.
by
Verified Purchase
May 2, 2021
Great customer service and employees. We always find the items we need with courteous assistance ...
Great customer service and employees. We always find the items we need with courteous assistance from the store employees.
by
Verified Purchase
Recommended
May 1, 2021
I’ve never been to a store where everyone was willing to go out of their way to help you! This is...
I’ve never been to a store where everyone was willing to go out of their way to help you! This is the best home improvement store I’ve ever been to! Thanks Tym!
by
Verified Purchase
Recommended
Apr 23, 2021
The associates are very knowledgeable, courteous and helpful. We always find what we need at a go...
The associates are very knowledgeable, courteous and helpful. We always find what we need at a good price.
by
Verified Purchase
Recommended
Apr 3, 2021
Our local Home Depot store usually have good deals and products are always in stock. If there's a...
Our local Home Depot store usually have good deals and products are always in stock. If there's a product we want but unable to find at our local store the staff will offer to order it for us.
by
Verified Purchase
Recommended
Mar 22, 2021
We were greeted when we came in the store, received assistance that we felt was over and above to...
We were greeted when we came in the store, received assistance that we felt was over and above to make our purchases, and were able to check out in good time with a friendly associate.
by
Verified Purchase
Recommended
Feb 22, 2021
Excellent stock, incredibly friendly and knowledgeable employees. We found every item we were lo...
Excellent stock, incredibly friendly and knowledgeable employees. We found every item we were looking for, with their help. It has become our favorite Hone Depot, Ludington, Michigan.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 23, 2021
Angie was great. Very helpful, knowledgable, and easy to work with. We had come from a poor exper...
Angie was great. Very helpful, knowledgable, and easy to work with. We had come from a poor experience with a competitor and Angie made it easy.Daxv
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Verified Purchase
Recommended
Jan 19, 2021
Very Clean. With friendly knowledgeable employees!
Very Clean. With friendly knowledgeable employees!
by
Verified Purchase
Recommended
Jan 9, 2021
All the store employees seam vested in their job and act as they are vested in their company and ...
All the store employees seam vested in their job and act as they are vested in their company and position and
want to help you or find the help you need.
by
Verified Purchase
Recommended
Jan 2, 2021
Everyone at this store is so helpful! Paul, Desiree, McKenna, Misty, John C, Shane, and Megan wer...
Everyone at this store is so helpful! Paul, Desiree, McKenna, Misty, John C, Shane, and Megan were all happy to help. And it’s nice to see Megan again!
by
Verified Purchase
Recommended
Dec 6, 2020
Tina in hardware was so very helpful and courteous. She helped me find the right tools I needed. ...
Tina in hardware was so very helpful and courteous. She helped me find the right tools I needed. She was very polite. She helped me save money by opening getting me a home depot card. Tina even took me to the register to help me check out! Talk about excellent customer service!
by
Verified Purchase
Recommended
Nov 21, 2020
Vary helpful with helping us pick out our appliances.
Vary helpful with helping us pick out our appliances.
by
Verified Purchase
Recommended
Nov 21, 2020
Because of the people!! Mel, Tonya, AJ, Riley, Tim W.,Jeremiah, Rick, Kim, Lisa, Becca, Kelsey, S...
Because of the people!! Mel, Tonya, AJ, Riley, Tim W.,Jeremiah, Rick, Kim, Lisa, Becca, Kelsey, Shirley, Jackie and Kassie were all super helpful!!!
by
Verified Purchase
Recommended
Sep 22, 2020
The team in this store are very helpful, the store is well stocked. and the store is always clean!!
The team in this store are very helpful, the store is well stocked. and the store is always clean!!
by
Verified Purchase
Recommended
Sep 1, 2020
Eric the story manager and as of today 2 employees out of all the visits were very helpful.
Eric the story manager and as of today 2 employees out of all the visits were very helpful.