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Showing 1-30 of 287 reviews
Jun 1, 2023
Carpet measurements NO SHOW on 2 occastions
Paid $25 for a carpet measurement. 1st & 2nd scheduled measurements were a no-show. I even got the assistant store mgr involved and still nothing happened. Trying to spend $2-3K and HD can't get past the 1st hurdle. Very disappointing.
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Apr 20, 2024
Amazing Staff and Customer Service
Ludington Home Depot has some of the nicest and knowledgeable staff always willing to help find the peice to complete the project. Never had a bad experience thats why we continue to shop at Ludington Home Depot.
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Recommended
Feb 5, 2024
Great pro-account sales associates.
Jamie LaFrance and Mike went truely above expectations. They helped me get the HomeDepot app on my phone, let me use their power cord becuz my battery was very low. They helped me set up the app to attach to our pro account and showed us how to use the app. They tried to get passed outdated rewards re-credited, with no luck. They told me to call the corporate office and explained my issues since opening the account in feburary 2023. I hope a manager at the corporate office will understand and re credit our rewards. I will be calling Monday 2-5-2024. Thank you , Vanessa badgley .
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Jan 25, 2024
Excellent
Always a pleasure shopping here.
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Dec 9, 2023
Great customer service
We bought 4 gallons of Dynasty paint. We had some huge issues with the paint. I called and talked to the manager and he was EXTREMELY helpful and apologetic. He went above and beyond to help correct this issue. The service was fast, professional and kind. They went above and beyond and gave some discounts to help correct the situation. This place was extremely helpful and we are so happy to have this store and the people in it.
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Recommended
Oct 25, 2023
Great experience
Great experience … we are happy to buy with home depot …
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Recommended
Oct 21, 2023
Small town service
I like shopping at Home Depot. I have bought several larger items recently including kitchen cabinets, flooring, kitchen sink, paint....to name a few. Good service is important to me . I'm on a fixed income, so it takes me a long time to save for any remodel jobs that come along as your house ages. Their prices seem a little high, but apparently they are in line with what this area can afford to pay. Now I'm saving towards a washer and dryer as my current set was new in 1995. Their prices are the best locally for the set I'm saving for. I'm happy to have this store within 35 miles of my home.
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Recommended
Oct 17, 2023
They usually have what I'm looking for.
The employees go out of their way to make sure I'm happy with a purchase and are concerned it's the exact item I came for. Cheers!
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Pro
Recommended
Sep 3, 2023
Return of a malfunction in a blind
Laura went above and beyond to help us return a blind that had no longer worked properly. I would definitely return to this store.
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Recommended
Aug 28, 2023
Amazing employees
An employee named Tym made my day. He helped me with a plumbing project that I knew nothing about. My dad sent me with a list and Tym knowing building codes knew it wasn't correct. So he helped me find the right stuff to do it right the first time! Thank you Tym!!!
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Recommended
Jul 18, 2023
Helpful employees
Have been remodeling our bathroom and have gotten all our supplies, everything has been in stock when needed.
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Recommended
Jun 28, 2023
One stop shopping
Always seems to have what I'm looking for and more.
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Recommended
Jun 12, 2023
The Ludington Home Depot store has always been very help in locating the products and the installers for me throughout the years. I've done a lot of renovations through them.
I have renovated my kitchen countertops and backslash, as well as both my bathrooms. They have sold me my flooring and just now my new composite decking and railings.
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Recommended
Jun 11, 2023
Ryboyi tools
really impressed with Ryobi tools.
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Recommended
Apr 19, 2023
Terrific service and help
The Ludington store always appears well stocked and exceptionally clean. Staff is helpful in all departments. Store is easy to navigate and find products and service.
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Recommended
Apr 16, 2023
Pleasant shopping experience
We were shopping for several items at the Ludington Home Depot and everything we needed was in stock. Even the wood saw horses we have not been able to find elsewhere. We were in several departments and each staff member was extremely Pleasant and helpful. Rigel in carpeting, Jamie at self checkout, Marcy a manager and Paul in Lumber. All in all it was a very pleasant shopping experience.
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Recommended
Apr 12, 2023
Great experience
We are doing some remodeling and the store staff was very helpful with helping us making decisions. Especially in the flooring dept and counter tops!!!
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Recommended
Mar 25, 2023
Staff very helpful
Paul in Kitchen design was very helpful and great to work with. Helped us design a kitchen island and choose countertops for our remodeling project.
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Recommended
Feb 4, 2023
Super friendly and helpful staff!
Awesome shopping experience. Everyone was knowledgeable and willing to spend time helping us. Also they were really friendly. A+++
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Recommended
Jan 27, 2023
Employees were very helpful
Bought a Milwaukee socket set on sale. Almost 50% off and some storage containers.
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Recommended
Jan 11, 2023
All by your self
Know where everything is, prepair to load by your self. Don't even think about asking questions. All employees are hiding, in the break room, bathroom, behind customer service.
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Dec 7, 2022
Great Service!
Julie K went above and beyond to help me with some flooring! There was a group of at 7 employees in the area, I was looking lost and bewildered, and she is the ONLY one to asked if she could me with anything!
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Recommended
Nov 15, 2022
Great associates
The store associates are extremely friendly and helpful! Alexis took time to search where an item was prior to sending me on my way to find it blindly and offered to call another associate for help. She was fantastic and very pleasant to talk to during checkout as well.
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Recommended
Oct 19, 2022
Great staff
I just want to say that Kelly McGhee at the pro desk is the biggest help. Very smart and helps with anything you need. We our working at a local trailer park and he has been very helpful
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Recommended
Sep 26, 2022
Awesome people!
Very friendly, very helpful, great prices!
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Recommended
Sep 11, 2022
Above and beyond
The service at this store is the best.
Tim went above and beyond to help me with an order that required ALOT of extra work.
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Sep 10, 2022
Ludington Home Depot
Great, clean store. No employees standing around doing nothing. They also dont bug you when you dont need them. They do not have there aisles packed with materials like there competitors do, so you can actually push a cart full of stuff through there store. Milwaukee tools are excellent. The parking lot was just redone. Bathroom is always clean and nice. Jamie LaFrance is an excellent employee and a grest help every time i see him in the store.
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Recommended
Aug 10, 2022
Clean and Friendly Store
I just left the Ludington Home Depot. So clean, and very friendly workers there. All the time not just today. I shop there frequently with my husband for a variety of things. A young lady Casey was in the Garden Dept to help me she was Super nice and Smiley the whole time. I loved that and will be back there many times again for my Garden and alot of other things. Thank you Ludington Home Depot, you ROCK
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Recommended
Apr 26, 2022
Helpful Associates!
I bought a new toilet, and water heater recently, and I am very pleased! The staff were very friendly and helpful throughout my entire shopping experience. It's nice to be welcomed and assisted with such a great team! I felt completely confident in choosing the specific items I came to purchase! I appreciated the help from every department! :)
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Apr 16, 2022
Poor Cashier
There is one cashier at this store that simply refuses on a regular basis to allow reciepts to be sent by email. Every other cashier always brings it to your attention. This one particular cashier just shoots past this at her register.