#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)398-5802
Tool & Truck Rental(678)398-5788
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1000 Thornton Road
Lithia Springs, GA 30122
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Customer Store Reviews

  • 4.8 out of 624 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (624)
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Showing 1-30 of 624 reviews
Sales Rep. Darron was Very Very Helpful In Selecting Our Christmas Tree. Very Professional and K...
Sales Rep. Darron was Very Very Helpful In Selecting Our Christmas Tree. Very Professional and Knowledgeable about his area expertise. Thank You Darron ! And Thank You Home Depo for Him Being apart of your Team
by
  • Verified Purchase
  • Recommended
Great Experience with CSR Jackie. The store is great, very great place to go for all your househo...
Great Experience with CSR Jackie. The store is great, very great place to go for all your household needs.
by
  • Verified Purchase
  • Recommended
Leslie Momon assisted me and was very knowledgeable about the product excellent customer service
Leslie Momon assisted me and was very knowledgeable about the product excellent customer service
by
  • Verified Purchase
  • Recommended
If you go to this store for plumbing needs, make sure you do not let Ron in plumbing help. He has...
If you go to this store for plumbing needs, make sure you do not let Ron in plumbing help. He has absolutely no clue about plumbing.
by
  • Verified Purchase
Great store with amazing staff! They go above and beyond when you are looking for something. =)
Great store with amazing staff! They go above and beyond when you are looking for something. =)
by
  • Verified Purchase
  • Recommended
A well stocked inventory. Super customer service.
A well stocked inventory. Super customer service.
by
  • Verified Purchase
  • Recommended
CURBSIDE SERVICE is the best. Joyce helped me make a return & purchase all from curbside. Another...
CURBSIDE SERVICE is the best. Joyce helped me make a return & purchase all from curbside. Another example of above & beyond customer service.
by
  • Verified Purchase
  • Recommended
The personnel and Customer Service at this location has been very wonderful and positive in ...
The personnel and Customer Service at this location has been very wonderful and positive in my experience..Thank you for your wonderful and gracious Customer Service!! Employees are Customer Friendly!!
by
  • Verified Purchase
  • Recommended
Very busy store that is still able to help customers get what they need without hassle.
Very busy store that is still able to help customers get what they need without hassle.
by
  • Verified Purchase
  • Recommended
Clean store and items where easy to find.
Clean store and items where easy to find.
by
  • Verified Purchase
  • Recommended
Having a work staff whose friendly and is visible to assist with products gives the store a whole...
Having a work staff whose friendly and is visible to assist with products gives the store a whole new vibe. Thanks Lithia Springs Home Depot!
by
  • Verified Purchase
  • Recommended
I give this store a five star rating solely for the work of windows and doors employee: Joe... Hi...
I give this store a five star rating solely for the work of windows and doors employee: Joe... His assistance in my purchasing of various windows and doors has been beyond exceptional and even life changing. I think he deserves a raise for all his hard work. At the very least a feast thrown in his honor. Joe from windows and doors is the glue that keeps Home Depot together. I believe Arthur Bank and Bernard Marcus would be proud to know the work Joe from windows and doors has done for their fine company.
by
  • Verified Purchase
  • Recommended
Awesome customer service. Can always find what I need. Employees are always so helpful, and frien...
Awesome customer service. Can always find what I need. Employees are always so helpful, and friendly.
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  • Verified Purchase
  • Recommended
People are friendly and helpful
People are friendly and helpful
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  • Verified Purchase
  • Recommended
Helpful and Professional Staff
Helpful and Professional Staff
by
  • Verified Purchase
  • Recommended
I work next door to this location, so when I'm in a pinch and need quick purchasing they've alway...
I work next door to this location, so when I'm in a pinch and need quick purchasing they've always been there for me. Ms. Iyana is always a great help.
by
  • Verified Purchase
  • Recommended
I was a little disappointed that the internet indicates you have a certain product in high quanti...
I was a little disappointed that the internet indicates you have a certain product in high quantity. The store inventory even indicated it was in stock. Driving to the store for that particular item to be disappointed that the item is on hold for a customer. Seriously, why not charge the item so the other customers are made aware online and even when they contact the store, the customer is informed there's none in stock. I did purchase other items though because I met a very considerate cashier by the name of Roslyn. Roslyn took the time to apologize. She was absolutely polite and friendly. Home Depot, Lithia Springs, needs to award her for a upbeat, courageous efforts she places to please the customer, even when they are disappointed. I had several stores I could have shopped, but due to her character and smile, she was a pleasant person to laugh with, while visiting the store with my family. Home Depot is made proud because of great customer service because of great employees like Roslyn. I hope she gets employee of the month for making me spend my money at the Lithia Springs Store today. Hope the items gets restocked, for sure I will return to purchase it.
by
  • Verified Purchase
  • Recommended
This Home Depot in Lithia Spring is a great store, close to I-20 W, employees are looking for an ...
This Home Depot in Lithia Spring is a great store, close to I-20 W, employees are looking for an opportunity to help, and they appear to be very knowledgeable about their store.
by
  • Verified Purchase
  • Recommended
We ordered from another store. W were very pleased with the customer service we got in the pick ...
We ordered from another store. W were very pleased with the customer service we got in the pick up area!!!
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  • Verified Purchase
  • Recommended
Thank you to the store flooring department and paint department for being patient with me.
Thank you to the store flooring department and paint department for being patient with me.
by
  • Verified Purchase
  • Recommended
Very nice place to shop and the staff are very friendly.
Very nice place to shop and the staff are very friendly.
by
  • Verified Purchase
  • Recommended
Great service and so thankful for their friendly employees!
Great service and so thankful for their friendly employees!
by
  • Verified Purchase
  • Recommended
The store is awesome and has everything you need.
The store is awesome and has everything you need.
by
  • Verified Purchase
  • Recommended
I have used the Thornton Road Home Depot many years as it is very close to where I live. I have...
I have used the Thornton Road Home Depot many years as it is very close to where I live. I have never had any problem with anything at this store nor any of the employees. I have almost always found what I was looking for. If I could not immediately locate what I needed, I contacted a clerk, and they would take me directly to the item. The associates were always friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store is my favorite one. It is always clean and the majority of employees are very friendl...
This store is my favorite one. It is always clean and the majority of employees are very friendly and they go out of they way to help you specially Dave works in the lighting department. Today he took over 15 minutes to make sure to find me what I needed even though was not his department. You have a worker she is a cashier(hispanic) that is always at the customer service desk that she never greet me or even acknowledge. She has always been very rude to me even though she seems me twice a week. She needs more training. She is an employee that I don't feel that she can be approach nor helpful. She wears glasses but I don't know her name nor I want to know her name.
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  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Good store, convenient location for me. Staff has always been very helpful to me. I consider th...
Good store, convenient location for me. Staff has always been very helpful to me. I consider this store as my neighborhood store. Always easy to park and get into the store. I’ve learned a lot from store employees about projects I’ve worked on, and products I’ve purchased. My preferred store.
by
  • Verified Purchase
  • Recommended
Love the new painted parking lot, and the new speed bumps in front of the store, to slow down so...
Love the new painted parking lot, and the new speed bumps in front of the store, to slow down some customs.
by
  • Verified Purchase
  • Recommended
Great location. I have been going there for four years. Very knowledgeable, helpful employees. Gr...
Great location. I have been going there for four years. Very knowledgeable, helpful employees. Great management. And super clean and well organized store. I could not hope for any better. Thank you
by
  • Verified Purchase
  • Recommended
David, Judy and Coranthia went above and beyond to assist with a large electrical purchase.
David, Judy and Coranthia went above and beyond to assist with a large electrical purchase.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 624 reviews

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