#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)398-5802
Tool & Truck Rental(678)398-5788
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1000 Thornton Road
Lithia Springs, GA 30122
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Customer Store Reviews

  • 4.8 out of 624 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (624)
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Showing 1-30 of 624 reviews
This is the best store and have the best employees you can ask for!
This is the best store and have the best employees you can ask for!
by
  • Verified Purchase
  • Recommended
dekendra made my shopping experience amazing i went to buy 12 degreasers she sold me 17 thank you...
dekendra made my shopping experience amazing i went to buy 12 degreasers she sold me 17 thank you!!!
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
The associates are generally helpful and have some knowledge of the products in the arears they a...
The associates are generally helpful and have some knowledge of the products in the arears they are working Did you find the products you were looking for easily? Yes Were you able to get assistance if you needed it? Yes Was the store clean? Yes Were our associates friendly and helpful?Yes
by
  • Verified Purchase
  • Recommended
The employees at this location are so helpful, I am always greeted at the door and the associates...
The employees at this location are so helpful, I am always greeted at the door and the associates always offer to assist me throughout my experience. Darlene is my favorite . The customer service at this store is the reason I drive to Lithia Springs from Douglasville.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful and very knowledgeable
Very friendly and helpful and very knowledgeable
by
  • Verified Purchase
  • Recommended
One of the best place to shop around
One of the best place to shop around
by
  • Verified Purchase
  • Recommended
While I would recommend this store for buying products I would not recommend them for curbside pi...
While I would recommend this store for buying products I would not recommend them for curbside pickup or inside pickup of orders. Curbside is nonexistent. I tried it a couple of times and no one ever comes out. Inside pickup is a roll of the dice, sometimes fast and other times awful. It needs organization and more people.
by
  • Verified Purchase
  • Recommended
Got the right assistance and the employees were very helpful
Got the right assistance and the employees were very helpful
by
  • Verified Purchase
  • Recommended
Great experience shopping at this location. Store was neat, workers very courteous, patient, resp...
Great experience shopping at this location. Store was neat, workers very courteous, patient, respectful, helpful, and friendly. Love to shop there always.
by
  • Verified Purchase
  • Recommended
Lithia Springs Home Depot is the best place to go for your home needs. HALEY you are the best!!! ...
Lithia Springs Home Depot is the best place to go for your home needs. HALEY you are the best!!! thanks for being very helpful.
by
  • Verified Purchase
  • Recommended
Very Friendly team member helped me get something from overhead without waiting
Very Friendly team member helped me get something from overhead without waiting
by
  • Verified Purchase
  • Recommended
While I had an issue on this particular shopping trip with unavailable mulch and difficult to see...
While I had an issue on this particular shopping trip with unavailable mulch and difficult to see kiosk at the propane exchange, this Home Depot has great customer service and helpful associates. I will return!
by
  • Verified Purchase
  • Recommended
The employees at this location obviously love their jobs. Every single person there was kind, and...
The employees at this location obviously love their jobs. Every single person there was kind, and sincere, they all did everything they could to help us out. One young gentleman even went to google something he didn’t know the answer to, which was so sweet but we told him it wasn’t necessary, and we appreciated him for it! Kira in the garden center checked us out the past three times we visited, and was so genuine and sweet. The employees here make it worth shopping at home depot, which i’ve always found to be a bit of a headache. 10/10, will definitely go out of my way to visit this location and this location only.
by
  • Verified Purchase
  • Recommended
The associates were and helpful.
The associates were and helpful.
by
  • Verified Purchase
  • Recommended
My favorite store in the Atlant area, everyone is always so friendly, and eager to help!
My favorite store in the Atlant area, everyone is always so friendly, and eager to help!
by
  • Verified Purchase
  • Recommended
Associates were extremely helpful and even with a sizable crowd, when I asked for help, I didn't ...
Associates were extremely helpful and even with a sizable crowd, when I asked for help, I didn't feel like just a number.
by
  • Verified Purchase
  • Recommended
i was able to find every thing that i was looking for and the sales associates were helpful with ...
i was able to find every thing that i was looking for and the sales associates were helpful with helping me load and purchase the items needed
by
  • Verified Purchase
  • Recommended
I love this Home Depot store. I’m going through them once again to get my floors done because of...
I love this Home Depot store. I’m going through them once again to get my floors done because of the easy process with picking flooring types and everything else.
by
  • Verified Purchase
  • Recommended
The associates in this store are the best of any Home Depot I have been in and I have been in a l...
The associates in this store are the best of any Home Depot I have been in and I have been in a lot of them.
by
  • Verified Purchase
  • Recommended
Please to have a home depot near where I live'
Please to have a home depot near where I live'
by
  • Verified Purchase
  • Recommended
My family and I shop at this particular Home Depot a lot. We have such a great relationship with...
My family and I shop at this particular Home Depot a lot. We have such a great relationship with many of the employees at this location. They know all of us by our first name and we are always laughing and having a great time. Everyone always has a smile on their face and they go above and beyond to make sure we find what we came in looking for.
by
  • Verified Purchase
  • Recommended
Great place to shop, friendly people
Great place to shop, friendly people
by
  • Verified Purchase
  • Recommended
Most of my trips here have been positive. I purchased my first home and this location has helped ...
Most of my trips here have been positive. I purchased my first home and this location has helped me fill out my tool chest from 0 to "hobbyist". Today wasn't good. I recieve great customer service from Evan and a young lady back in paint. They helped me think through how the stain I wanted might manifest on 2 different types of wood. My mistake was going to lumber. I initially couldn't get any help and when I was finally able to flag someone down he seemed disinterested in providing world class customer service- he didn't help me make a decision, suggested pre-cut lumber (TREATED) so he wouldn't have to make the 8 cuts I needed, and left it up to me to carry what I wanted back to the cutter. Didn't even offer to get anything down or see if what I needed was reachable or easy to carry. The fact that he offered pre-cut, treated wood, let me know that he hadn't listened to what I said I was making, nor was he interest in making the cuts I wanted (8 legs, 18" each from two 72" boards, like 2 x 4). Whether someone is male, female, blond straight haired or black curly hair, baseball cap or bald, everyone should receive good customer service, especially if they are CHOOSING to spend their money with you. To top it all off, the 1st person who walked past me in lumber, made eye contact but didn't ask if I needed help or was being helped, was actually the manager. I didn't find this out until I decided to opt out of carrying my own wood planks, leaving lumber, checking out and asking to speak with the manager. My of my experiences at this location in tools and lumber have been positive as well as the truck rental. The young man who worked in lumber yesterday helped me select the wood, told me pricing and helped me choose straight, good quality wood. He then made the cuts I needed in order to fit them in my car. So with that said, I'm hoping my next experience will be more on par with the typical service I recieve.
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot store to shop at! The store associates are friendly, helpful, pro...
This is my favorite Home Depot store to shop at! The store associates are friendly, helpful, professional, and knowledgeable. I shop at this store a lot and am always able to find what I need and get help from the employees when needed. The store is clean and easy to shop. The very nice ladies at the checkout always make my day better and get you out the door fast.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great customer service from a few is why i return to this store
great customer service from a few is why i return to this store
by
  • Verified Purchase
  • Recommended
I like visiting this particular home depot store because of proximity to my house. The store is w...
I like visiting this particular home depot store because of proximity to my house. The store is well organized and the employees are very helpful.
by
  • Verified Purchase
  • Recommended
I was in the store looking for some random shelf and could barely explain it. Felicia was beyond ...
I was in the store looking for some random shelf and could barely explain it. Felicia was beyond helpful in assisting me with getting what I needed. It was cost-effective and I am currently using the product as I type this message.
by
  • Verified Purchase
  • Recommended
Jim my sales representative was very helpful and knowlegeable about his job which made my shoppin...
Jim my sales representative was very helpful and knowlegeable about his job which made my shopping experience easier. I just bought a new home and needed 13 blinds cut. Jim cut all blinds to a perfect size to fit all windows. He provided excellent customer service.
by
  • Verified Purchase
  • Recommended
Very satisfied customer! Always shopping here for my home and work needs!
Very satisfied customer! Always shopping here for my home and work needs!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 624 reviews

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