#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)466-3721
Tool & Truck Rental(978)466-3730
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
135 Commercial Rd
Leominster, MA 01453
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Customer Store Reviews

  • 4.7 out of 497 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Really great store. The Associates are very friendly and helpful. The shelves are always well s...
Really great store. The Associates are very friendly and helpful. The shelves are always well stocked and neatly presented. For such a huge store it is kept pretty clean too. THE place to shop for the DIY-ers and everyone else.
by
  • Verified Purchase
  • Recommended
Very nice and neat store with many great knowledgable and kind employees.
Very nice and neat store with many great knowledgable and kind employees.
by
  • Verified Purchase
  • Recommended
A pleasant, bustling home improvement store. Sales people are friendly and COVID social distanci...
A pleasant, bustling home improvement store. Sales people are friendly and COVID social distancing is evident.
by
  • Verified Purchase
  • Recommended
Excellent friendly enthusiastic service when I returned a broken tool for an exchange. Home Depot...
Excellent friendly enthusiastic service when I returned a broken tool for an exchange. Home Depot has extended return time due to Covid19 Pandemic issues and my request was taken care of immediately in-house. The team of associates at the return center and the tool department gave me top notch service. It was a little complicated but they made it simple and handled it without delay. GREAT service!
by
  • Verified Purchase
  • Recommended
1 of my favorite stores, always have what I need.
1 of my favorite stores, always have what I need.
by
  • Verified Purchase
  • Recommended
I finally found the brand of a product I couldn't find anywhere else. Clean and tidy store. Emplo...
I finally found the brand of a product I couldn't find anywhere else. Clean and tidy store. Employee's all wearing protective masks. Friendly and approachable. Aaron was helpful with directing me to the right section of the store that I needed. All around good experience. Cashier's friendly and curtious.
by
  • Verified Purchase
  • Recommended
Great store. Very helpful employees. Especially Aaron, went above and beyond to help me find what...
Great store. Very helpful employees. Especially Aaron, went above and beyond to help me find what I needed. Cashier's were all friendly and helpful. All employees have face coverings and store is clean and tidy. Definitely will be returning.
by
  • Verified Purchase
  • Recommended
Leighann was very helpful
Leighann was very helpful
by
  • Verified Purchase
  • Recommended
Best lumber and all great things for your home,all at the cheapest and bestest prices around!
Best lumber and all great things for your home,all at the cheapest and bestest prices around!
by
  • Verified Purchase
  • Recommended
The employees are not friendly and avoid eye contact so you don't ask for help. If you ask anyway...
The employees are not friendly and avoid eye contact so you don't ask for help. If you ask anyway they refer you to the website.
by
  • Verified Purchase
Thank you, Christina, and all of your coworkers at the Home Depot in Leominster. You all do gre...
Thank you, Christina, and all of your coworkers at the Home Depot in Leominster. You all do great work with a smile and you always have what I am looking for at the store. Thank you.
by
  • Verified Purchase
  • Recommended
I work in a service based industry where my employer constantly emphasizes the customer experienc...
I work in a service based industry where my employer constantly emphasizes the customer experience. This has given me an appreciation for good customer service when I encounter it , and I'm afraid little patience when I encounter poor customer service. Your staff at the Leominster Home Depot definitely fell into the former category. Conor in particular went above and beyond to help me. I've tended towards Lowes for the past decade or so. I'm not sure why. But based on my experience yesterday I will definitely be switching to Home Depot!
by
  • Verified Purchase
  • Recommended
Give credit to management, the store is well staffed and a relief for consumers.
Give credit to management, the store is well staffed and a relief for consumers.
by
  • Verified Purchase
  • Recommended
STORE IS CLOSE TO MY LOCATION, LIKE THEIR PRODUCTS AND STORE HOURS!
STORE IS CLOSE TO MY LOCATION, LIKE THEIR PRODUCTS AND STORE HOURS!
by
  • Verified Purchase
  • Recommended
Friendly associates and someone is always available to help Cannot beat the prices
Friendly associates and someone is always available to help Cannot beat the prices
by
  • Verified Purchase
  • Recommended
Product always in stock, staff always pleasant and helpful
Product always in stock, staff always pleasant and helpful
by
  • Verified Purchase
  • Recommended
I have shopped here for a lot of home improvement products and fencing needs over the past 25 yea...
I have shopped here for a lot of home improvement products and fencing needs over the past 25 years and have always found what I needed until I wanted black fencing needs. For some reason Home Depot does not carry fencing products in black. We added on to our home in 2007/2008 and got everything we needed here... windows, doors, flooring and our contractor also got all construction items here as well...Thank you Home Depot for being here for us...
by
  • Verified Purchase
  • Recommended
At the time of my visit there were no manned registers. I was forced to self check. If a company ...
At the time of my visit there were no manned registers. I was forced to self check. If a company wants my business they should provide a cashier to cash me out.
by
  • Verified Purchase
1 found this review helpful
Excellent customer service experience. Thank you.
Excellent customer service experience. Thank you.
by
  • Verified Purchase
  • Recommended
Ordered needed paint over phone. Paid on phone picked up at customer service super easy and quick.
Ordered needed paint over phone. Paid on phone picked up at customer service super easy and quick.
by
  • Verified Purchase
  • Recommended
If you are ever in need of help in either the Tools or Hardware section of the store ask for Dan!...
If you are ever in need of help in either the Tools or Hardware section of the store ask for Dan! Dan is the Man! Very knowledgeable, helpful and just a pleasant person to talk to.
by
  • Verified Purchase
  • Recommended
The employee in the tool department was very unprofessional that I will probably never return t...
The employee in the tool department was very unprofessional that I will probably never return to this store.
by
  • Verified Purchase
The store was reasonably clean, and my products were in stock at a good price, the attendents at ...
The store was reasonably clean, and my products were in stock at a good price, the attendents at rthe self checkout were not very observant, I could have underscanned my purchases with no problem
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is very convenient and the employees are very friendly and helpful
The store is very convenient and the employees are very friendly and helpful
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Great store to find all the fix it items you may need. Centrally located easy to get in and get o...
Great store to find all the fix it items you may need. Centrally located easy to get in and get out . Wonderful people to work with or if you have a question about a project. There there to help.
by
  • Verified Purchase
  • Recommended
The store employees are extremely helpful and knowledgeable about the items and where to find the...
The store employees are extremely helpful and knowledgeable about the items and where to find them. A lot of happy faces on the employees makes the shopping experience more pleasant. They are always ready to help, direct you to an area you can find a product or even walk you directly to the product. They will stop doing what they are doing, stocking shelves, moving "stuff", in order to help a customer first. The store has the items I need each time I go in. Even during this crazy Christmas holiday rush the store was still clean and easy to navigate the aisles. Great store to have.
by
  • Verified Purchase
  • Recommended
The Leominster store has been great and extremely helpful with knowledgeable associates. They ha...
The Leominster store has been great and extremely helpful with knowledgeable associates. They have been my piece of mind as I aim to finish my long project.
by
  • Verified Purchase
  • Recommended
Dan is a very helpful and knowledgeable employee. Employees like Dan keep me coming back to shop....
Dan is a very helpful and knowledgeable employee. Employees like Dan keep me coming back to shop. Thanks Home Depot Leominster!
by
  • Verified Purchase
  • Recommended
Store is good to shop. The ONLY problem I had was no CASHIER'S only 1 on duty with a line. Seems ...
Store is good to shop. The ONLY problem I had was no CASHIER'S only 1 on duty with a line. Seems to me people don't like using the self check outs.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 497 reviews

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