#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)466-3721
Tool & Truck Rental(978)466-3730
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
135 Commercial Rd
Leominster, MA 01453
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Customer Store Reviews

  • 4.7 out of 497 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Associates are extremely helpful
Today the store was filled with associates that asked if I needed help, said good morning, offered help in locating items and made suggestions that helped to complete a project
by
    • Recommended
    Always getting more done
    I went to buy a gas mower and ended up purchasing an electric one instead, the staff was very knowledgeable and extremely helpful. I will always remember every purchase because they all come with such great service and experiences
    by
      • Recommended
      Very quiet refrigerator!
      This refrigerator works terrific, very quiet operation, no noisy fans! Certainly a terrific choice for a college dorm room.
      by
        • Recommended
        Excellent Service
        I came into the depot today and Dan absolutely blew me away with his kindness and the fact he really cared.
        by
          • Recommended
          Great Customer Service Here
          This store is great. I just bought my first fixer upper and run into things I dont always know. Every time I go to this store the staff is friendly and go above and beyond to help assist me. The women at the self check out, Renee was so kind and helped with my check out and bagging. I appreciate the employees here.
          by
            • Recommended
            am always impressed each time i visit to buy or look at things i need.
            by
              • Recommended
              Shopping Experience
              Shopping at the store for me is the same pleasure as my wife has going to "Home Goods", same as her I can spend hours just browsing around. Friendly associates and no\ice environment.
              by
                Outstanding service!
                Christina and Amari at the Leominster Home Depot are fantastic! They worked on my delivery issue and solved the problem! Kudos!
                by
                  • Recommended
                  Don the employee
                  We were ready to check out but we had asked one of the co workers to watch out plants we just need to get one thing. By the time we can back our plants were gone. We asked Don if he knew where our plants were and he said “we are closed , you need to get out and he followed us to checkout” he was very saracastic, and disrespectful, I want to talk to the manager about this disruption because I did not like this kind of behavior from an employee!
                  by
                    Awesome store and staff
                    My fiance and I went in to purchase a grill, and walked out with not only a grill but a home depot credit card as well. lol The staff was super friendly and knowledgeable. (Specifically Deneen) and helped with our needs. They always exceed our expectations which is why we continue to come back!
                    by
                      • Recommended
                      Easy in and out
                      by
                        • Recommended
                        Great service
                        by
                          • Recommended
                          Great features
                          I bought this a month ago and I am so happy I did
                          by
                            Great customer service
                            I was at HOME DEPOT, returning my 3 month old Hotpoint washing machine which broke after very little use and extremely gentle care. I got a full refund and was able to purchase a new one thanks to Harvey who helped me pick the right one. Harvey had a lot of knowledge, patience, and professionalism. Thanks HARVEY!!!
                            by
                              • Recommended
                              Superb Service
                              I always like going to Home Depot in Leominster, Massachusetts, because the employees are always asking to help customers in the store - something you don't always see in other Home Depot store like Waltham (2674) - you are pretty much on your own on finding something and some of the employees aren't friendly either - I found one employee that was willing to help me to get the right item. Others said its over there in that aisleway.
                              by
                                • Recommended
                                Quality products
                                I bought a ceiling fan microfiber cleaning mop. Great product.
                                by
                                  • Recommended
                                  Always going the extra mile
                                  I can't say enough about the staff at the Leominster Home Depot. The team is friendly, caring and very knowledgeable! I highly recommend Home Depot over other home improvement stores!
                                  by
                                    • Recommended
                                    Great Service in Leominster
                                    Conor was super helpful and kind assisting me today. Really appreciated his help. Super nice too! Home Depot in Leominster was the only store that had what I needed!
                                    by
                                      • Recommended
                                      Top shelf store
                                      This store is always organized and staffed with pleasant and knowledgeable people.
                                      by
                                        • Recommended
                                        Great Customer Service
                                        I visited the store with very little intention of any purchases. I did eventually did purchase several items. I was carrying small pieces of lumber & other items. Upon approaching the checkout an associate asked if I needed assistance. She was very courteous and kind . Her name is Corryne or Corrine. She is always smiling and happy. She is a credit to the store and a role model for others
                                        by
                                          • Recommended
                                          Great features
                                          I do my shopping here & they’ve got all you need. Good quality products with good rates. I don’t regret any purchase.
                                          by
                                            GREAT experince
                                            JEANNE was super helpful
                                            by
                                              • Recommended
                                              Superb customer service
                                              A staff person (April) walked me through (literally) my entire shopping list, helping me greatly- even at this Christmas-time store frenzy. Good work!
                                              by
                                                • Recommended
                                                RYAN from Electrical
                                                very friendly, came to us to offer help on smoke detectors. They're are many many different options to choose. Getting the proper ones is important. Wired, Wireless, battery...etc....
                                                by
                                                  • Recommended
                                                  Home Depot Came Through for Me when Others Would Not
                                                  I was without a water heater for 10 days. Out of 6 contractors I contacted, only two replied but only one came to check out the water heater. His proposal cost was so high and they couldn't guarantee when they could come and service saying maybe not for 10 days. I called Home Depot and they immediately had one of their contractors contact me. Although they were very busy too, they installed a new water heater and took the old one away for less than half the quote of two contractors and within a few days. Home Depot associates also helped me apply for a Home Depot credit card with more than enough credit on the card to pay for the above and the new water heater and installation charge for 0% financing for 12 months. I was assured a Mass Save loan for the above but could not submit the application because I didn't have any contractors proposals by Friday of that week. Home Depot's contractors were coming on the following Monday to install and I needed concrete payment for them. I thank these associates for helping me at such a stressful time.
                                                  by
                                                    • Recommended
                                                    A+ store
                                                    Friendly and helpful employees all around the store. Always someone to assist you if needed. I had an employee named Aaron from flooring help me even when what I was looking for wasn't in his department. He took the time to answer all my questions and even had a few terrific suggestions. Over all a fantastic experience. The gentleman who was at the door greeting everyone was just so genuinely happy and pleasant. Always a pleasure to exchange hello's with him. Even at the self check out, employees are helping and trying to make sure no one has any issues.
                                                    by
                                                      • Recommended
                                                      Fantastic displays for holiday
                                                      Best service around. No other store in this area is as friendly or helpful to customers. Always clean and clutter free store. I would definitely recommend for all home needs. Daisy at the service desk is so helpful and friendly. Great shopping experience.
                                                      by
                                                        • Recommended
                                                        Helpful and friendly
                                                        Best store around. Friendly and helpful employees. Always professional. Every department is clean and neat. Just a good store experience.
                                                        by
                                                          • Recommended
                                                          Paint counter is useless and one of their employees is so rude. She needs to learn about customer...
                                                          Paint counter is useless and one of their employees is so rude. She needs to learn about customer service, i never would normally complain but she was just unbelievable. She did not even care. All due to standing in the wrong place. Another customer actually said something to her about it. I did not say anything to her just did my sale. I will not shop there again going forward!
                                                          by
                                                          • Verified Purchase
                                                          1 found this review helpful
                                                          The associates were easily located, friendly, knowledgeable about where products were located, an...
                                                          The associates were easily located, friendly, knowledgeable about where products were located, and willing to work with me until I found what i needed. The store was tidy and organized.
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Showing 1-30 of 497 reviews

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