#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)737-6084
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
280 Fort Evans Rd
Leesburg, VA 20176
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Customer Store Reviews

  • 4.7 out of 491 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (491)
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Showing 1-30 of 491 reviews
The employees are always very nice, helpful, and knowledgeable. Very convenient location.
The employees are always very nice, helpful, and knowledgeable. Very convenient location.
by
  • Verified Purchase
  • Recommended
Love the store love the employees love that when I come I always find the tool I need
Love the store love the employees love that when I come I always find the tool I need
by
  • Verified Purchase
  • Recommended
Easy to find products. Helpful and friendly staff.
Easy to find products. Helpful and friendly staff.
by
  • Verified Purchase
  • Recommended
Really friendly and helpful staff! Well stocked and tidy store.
Really friendly and helpful staff! Well stocked and tidy store.
by
  • Verified Purchase
  • Recommended
Store is clean and all employee are really helpful any thing I need easy to find
Store is clean and all employee are really helpful any thing I need easy to find
by
  • Verified Purchase
  • Recommended
The level of service in this Home Depot has been outstanding. Each and every employee is anxious...
The level of service in this Home Depot has been outstanding. Each and every employee is anxious to assist, if and when they might be asked to do so.
by
  • Verified Purchase
  • Recommended
The store is clean and the associates are friendly and helpful. Aside from narrow walkspaces the ...
The store is clean and the associates are friendly and helpful. Aside from narrow walkspaces the store appears uncluttered and navigable.
by
  • Verified Purchase
  • Recommended
Staff will make it easy for you to find your items
Staff will make it easy for you to find your items
by
  • Verified Purchase
  • Recommended
The Leesburg Home Depot Store has served us very well for many years. While not perfect, they wo...
The Leesburg Home Depot Store has served us very well for many years. While not perfect, they work hard and professionally to resolve issues. Thank you.
by
  • Verified Purchase
  • Recommended
Very helpful employees, clean and well stocked.
Very helpful employees, clean and well stocked.
by
  • Verified Purchase
  • Recommended
Went to customer service to return an item. I experienced the most rudest and unprofessional cus...
Went to customer service to return an item. I experienced the most rudest and unprofessional customer service representative that I have ever encountered. If you dont want to interact with people, just find another job......
by
  • Verified Purchase
Home Depot has an excellent selection at the garden center. You can find great deals and beautifu...
Home Depot has an excellent selection at the garden center. You can find great deals and beautiful flowers and trees. Always the best customer service ever! Everyone is very friendly and helpful, especially Christine!
by
  • Verified Purchase
  • Recommended
Irma the Millwork Specialist was terrific. She explained things thoroughly.
Irma the Millwork Specialist was terrific. She explained things thoroughly.
by
  • Verified Purchase
  • Recommended
We had another excellent experience today (4-AUG-19) while ordering our custom cabinets for a hom...
We had another excellent experience today (4-AUG-19) while ordering our custom cabinets for a home and master bedroom coffee bar projects. Our sales associate was again fabulous to work with as she helped us design and configure our projects. Her attention to detail was greatly appreciated and the fact that she came in on her day off to complete the order and allow to obtain the sale price before its expiration, speaks volumes to her professionalism and to the stores’ customer-friendly atmosphere. We shop at Home Depot they have what we need at reasonable prices but it’s really because of people like our sales associate that make it a great experience.
by
    • Recommended
    Very friendly & knowledgeable employees—always willing to answer questions or find the right staf...
    Very friendly & knowledgeable employees—always willing to answer questions or find the right staff member to help!
    by
    • Verified Purchase
    • Recommended
    Tool department was neat, everything was easy to find.
    Tool department was neat, everything was easy to find.
    by
    • Verified Purchase
    • Recommended
    Very helpful staff Kitchen Design Rep Jill knows the products and is very capable.
    Very helpful staff Kitchen Design Rep Jill knows the products and is very capable.
    by
    • Verified Purchase
    • Recommended
    Store is always clean, employees are very friendly. i frequent this store often and always seems ...
    Store is always clean, employees are very friendly. i frequent this store often and always seems like a quick trip with what i need!
    by
    • Verified Purchase
    • Recommended
    This home depot seams to have some very good employee that are knowledgeable compared to other st...
    This home depot seams to have some very good employee that are knowledgeable compared to other store.
    by
    • Verified Purchase
    • Recommended
    We received excellent service while we were in the store. The product we wanted was not in stock...
    We received excellent service while we were in the store. The product we wanted was not in stock. The store employee was very helpful and ordered the product for delivery. Delivery never came, even though Home Depot confirmed the delivery three times, at one point notifying us the delivery was "10 minutes away". After no delivery, we called the driver and he informed us the product was damaged and never put on his truck. No phone call from Home Depot to reschedule or let us know. I took the day off work to wait on the "four hour delivery window". I tried calling the customer service # and was on hold for 25 minutes, finally hung up, no one ever came on the line. The Leesburg Home depot staff is always helpful, BUT if I order something, and pay for something, I expect to receive it or get a phone call if there is an issue. Extremely poor customer service.
    by
    • Verified Purchase
    always helpful employees to find what you need
    always helpful employees to find what you need
    by
    • Verified Purchase
    • Recommended
    we recently ordered new kitchen cabinets and appliances for our home from this Home Depot. Maria...
    we recently ordered new kitchen cabinets and appliances for our home from this Home Depot. Maria was very helpful and knowledgeable. We had an appointment to finalize our cabinet order, but she actually called to have us come in earlier in order to get a better discount. She saved us thousands of dollars. She did a great job overall. I would highly recommend her to anyone remodeling their kitchen. She knows her stuff and we really enjoyed working with her. We went back a week later to order our appliances from her and got the same wonderful, knowledgeable service. She was on time and actually stayed late one day to complete our order.
    by
    • Verified Purchase
    • Recommended
    Policies regarding appliance delivery services can be explained during purchase when it comes to ...
    Policies regarding appliance delivery services can be explained during purchase when it comes to compare with a competitor.
    by
    • Verified Purchase
    • Recommended
    The large appliance department was staffed by some really knowledgeable people. The store was cle...
    The large appliance department was staffed by some really knowledgeable people. The store was clean and friendly. We even went on a Saturday which can be harrowing, but it wasn't. Home Depot had several staff helping others, not only us. Absolutely support the Home Depot, they are the best.
    by
    • Verified Purchase
    • Recommended
    Jon in the tools department helped me find the right tool to use and how to use it to solve the i...
    Jon in the tools department helped me find the right tool to use and how to use it to solve the issue I came in with ( a clogged vacuum hose). He was patient and kind and educated me so that I can accomplish "more doing" on my own in the future.
    by
    • Verified Purchase
    • Recommended
    This store is the best due to Matt Pro loader, Debbie, Lisa, Coleen, Jim, and Bob Pro cashiers an...
    This store is the best due to Matt Pro loader, Debbie, Lisa, Coleen, Jim, and Bob Pro cashiers and desk, Scott and Vicki front end manager, Kurt in hardware, Tim, Brian, TJ in Lumber, Zach in mill work, Wanetta, Mario and Jim in Plumbing, Rick, Eric, Brian, in painting, Albert and Mark in Electric, Maria, Jill, Ric, Katie, and Gloria in cabinetry, Sue and Darlene cashiers, Becca and Mike in customer service/returns, managers Nash and Jerry
    by
    • Verified Purchase
    • Recommended
    This is a GREAT store with great associates. They have a great store with great products. I enj...
    This is a GREAT store with great associates. They have a great store with great products. I enjoy my shopping experiences with this store. Having just moved to the area, I am spending all kinds of time at the store as we do things with our new home. The staff will get to know me well.
    by
    • Verified Purchase
    • Recommended
    Christine was incredibly helpful. The employees were all kind with us and our pups
    Christine was incredibly helpful. The employees were all kind with us and our pups
    by
    • Verified Purchase
    • Recommended
    Great place to shop.
    Great place to shop.
    by
    • Verified Purchase
    • Recommended
    We have had a ton of great experiences here with great customer service! Would highly recommend.
    We have had a ton of great experiences here with great customer service! Would highly recommend.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 491 reviews

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