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Filter Reviews By:Rating, Profile, Gender, Age (491)
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Showing 1-30 of 491 reviews
Feb 21, 2022
Terrific Store
Always helpful and knowledgeable and walking the extra steps to take care of installation, credit card questions, and everything.
by
Recommended
Feb 19, 2022
Excellent Customer service!
I came in for a toilet that i researched online and said the store had in stock. I arrived an hour later and they were gone. Albert and Abdul helped me find a replacement and were able to honor the sales price of the one that was out of stock. They were both very engaging, helpful, and pleasant to deal with. Excellent experience!
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Recommended
Dec 17, 2021
great service and well stocked.
Always able to find what I'm looking for and service is always great.
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Recommended
Nov 11, 2021
Friendly and personable staff
Always a pleasure coming to this store. The employees make it a great place to shop.
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Recommended
Oct 28, 2021
Excellent customer service
Becca was incredibly helpful! My favorite location in northern VA
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Recommended
Oct 21, 2021
Exceptional Employees
Leesburg Home Depot is my neighborhood store, We love shopping there because the employees are so friendly and helpful. If I’m having a bad day and stop at Home Depot by the time I leave I’m smiling, laughing and feeling great! Awsome team! Thank you!
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Recommended
Oct 14, 2021
Bryce aka The Best
I must say that because of Bryce, I will only shop at this store from now on. Just truly a fantastic experience. Can’t say enough about that young man.
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Recommended
Jul 30, 2021
This is the best home improvement store in the area. Every employee I interacted with was kind, a...
This is the best home improvement store in the area. Every employee I interacted with was kind, and employees said hello was I walked through the store. What really stands out is their paint department leader Dan. He went above and beyond to help my wife and I match a specific color we were hoping for, as well as give me advice for which paint to buy for baseboards. I will be shopping solely at this Home Depot for my home improvement goods.
by
Verified Purchase
Recommended
Jul 15, 2021
Home Depot in Leesburg VA, is a great store and have great managment and employees that really do...
Home Depot in Leesburg VA, is a great store and have great managment and employees that really do try to help customers.
by
Verified Purchase
Recommended
Jul 3, 2021
Quick, easy & friendly
Quick, easy & friendly
by
Verified Purchase
Recommended
Jul 3, 2021
Best price great quality every thing under one roof I needed!!!
Best price great quality every thing under one roof I needed!!!
by
Verified Purchase
Recommended
Jun 3, 2021
I received superb assistance in purchase of a upright GE freezer. The sales representative took...
I received superb assistance in purchase of a upright GE freezer. The sales representative took time to answer all questions and provide needed information to make timely decision during store visit that included warranty information. I was very impressed with the one stop shopping experience!
by
Verified Purchase
Recommended
May 21, 2021
Shawn in Customer Service was professional & maintained a high interest in assuring my purchase w...
Shawn in Customer Service was professional & maintained a high interest in assuring my purchase was handled thoroughly.
Thank you Shawn!
by
Verified Purchase
Recommended
May 14, 2021
Not all employees are as friendly and helpful. Have had really fine experiences with employees th...
Not all employees are as friendly and helpful. Have had really fine experiences with employees that go out of their way to help me find what I am looking for. They would even walk me to the very place I needed to be. One time, the cashier was not up to snuff, making me feel rather uncomfortable. But this was only once in many, many visits over the years, to the store.
by
Verified Purchase
Recommended
May 7, 2021
Dave (David) spent a lot of time with us for our window treatment order and never made us feel ru...
Dave (David) spent a lot of time with us for our window treatment order and never made us feel rushed.
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Verified Purchase
Recommended
Apr 25, 2021
Personnel and store was easy to get to and well stocked. The only problem was the traffic leaving...
Personnel and store was easy to get to and well stocked.
The only problem was the traffic leaving the store on a Saturday afternoon. Hard to get to the main thouroufare.
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Verified Purchase
Recommended
Apr 13, 2021
I was desperately trying to bring some life to my no window office, but knew that without sunligh...
I was desperately trying to bring some life to my no window office, but knew that without sunlight, that would be a challenge. Also, the fact that I am terrible with plants and have a track record for having them die on me certainly did not make me confident in making my choice. The young woman working the morning of April 13, 2021 near the front of the store at 7:30 AM was nice enough to ask what I was looking for, then help me with a choice of plants that would stay healthy in artificial lighting. Finally settled on the Golden Pothos. Very happy with the choice, and it looks instantly better in my office. I did not catch her name off her name tag, but she was very nice. The entire store was very clean, and orderly, and each associate I saw, while very busy, were smiling and accessible. Thanks for taking the time to assist me.
by
Verified Purchase
Recommended
Mar 14, 2021
As soon as I get in and talk to a worker in this store, I felt like I will be taken good care of ...
As soon as I get in and talk to a worker in this store, I felt like I will be taken good care of any time if I need. I see care, kindness and professionalism to their customers on their job. Hope every other Home depot employees can follow service provided at this location.
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Verified Purchase
Recommended
Mar 10, 2021
Unengaged and unhelpful staff. They are too busy talking to each other to even greet or help guests.
Unengaged and unhelpful staff. They are too busy talking to each other to even greet or help guests.
by
Verified Purchase
Mar 4, 2021
Nice associates friendly and helpful. Clean store and usually have a good selection of products. ...
Nice associates friendly and helpful.
Clean store and usually have a good selection of products.
Amazing costumes service in tiles department and overall good costumes service.
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Verified Purchase
Recommended
Feb 21, 2021
The associates are fantastic at this location!
The associates are fantastic at this location!
by
Verified Purchase
Recommended
Feb 17, 2021
Leesburg Home Depot is the place to go. Employees are always available to answer general questio...
Leesburg Home Depot is the place to go. Employees are always available to answer general questions and point you in the right direction with your project needs. Customer Service is also very attentive and helpful as we all know that there are special order needs or returns related to almost every home project!
Staff is knowledgeable and have expertise in their work areas.
by
Verified Purchase
Recommended
Feb 14, 2021
On 2-10-2021 I visited the Leesburg Home Depot to get 4 heavy duty shelving units. The store was ...
On 2-10-2021 I visited the Leesburg Home Depot to get 4 heavy duty shelving units. The store was neat and tidy, all of the staff members were engaged with customers, and Suraj (I had spoken with him on the phone to make sure the item I needed was there) helped me by locating the 4 shelving systems (200lbs each) and rang me up, AND helped me load them into my truck! Outstanding customer service! Thank you for all of your help (even though you were busy!) And I look forward to work with you all again soon!
by
Verified Purchase
Recommended
Jan 15, 2021
I have been very happy with the customer service from some of the employees: The paint dept. and ...
I have been very happy with the customer service from some of the employees: The paint dept. and the door dept. have been very helpful with idea's. But Christine is AWESOME! she checks on my orders and if something is wrong she calls and helps to resolve the problem. She always ask if you need other items that should go with your order and explain why you may need them. She is always teaching one of the younger workers (students) how to do something or find items and she is also patient and you do not find that often. I do want to give this store a hands up for giving so many students a job and training them to be helpful. This is a great way for the students to learn, grow and understand customer service. This is a hard time in the community and we need to give our youth a chance.
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Verified Purchase
Recommended
Jan 8, 2021
Extremely helpful staff that know how to balance helping someone who looks confused, while not be...
Extremely helpful staff that know how to balance helping someone who looks confused, while not being pushy or forcing the latest deal down your throat. They are quick to help anyone and are knowledgeable about all parts of the store. Store is relatively clean, even near the saws where they cut my plywood. Their saws are attached to a vacuum that sucks up the dust it creates while cutting, making it an unexpectedly clean area.
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Verified Purchase
Recommended
Jan 2, 2021
i love this store.Always find what i need for my home improvement projects.It is clean and i alwa...
i love this store.Always find what i need for my home improvement projects.It is clean and i always get assistance if i need in any project.
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Verified Purchase
Recommended
Dec 28, 2020
Great store to shop for your needs.
Great store to shop for your needs.
by
Verified Purchase
Recommended
Dec 20, 2020
I think this store is run very good and above average always clean and stocked.
I think this store is run very good and above average always clean and stocked.
by
Verified Purchase
Recommended
Dec 15, 2020
More items in stock, friendly employees who are willing to help. Pro-desk is fast for phone sale...
More items in stock, friendly employees who are willing to help. Pro-desk is fast for phone sales, and you don't wait too long in line.