Reviews for Lake Mary #264

I recently went through Home Depot to get a service that would replace my homes ducts and I couldn’t be happier with the contractor they sent out.

Horrible experience, the employees do not know how to talk to people. The cashier Miriam, was the only one who had common sense on people skills. Other than that this place is a disappointment. There are so many other home improvement stores out there, why shop here.

This Home Depot has some very good associates that will really help you and really love their job. Best example is Al from the appliance Department. If you need to purchase any appliances, make sure that you shop while Al is working. You will NOT get disappointed.

I received phenomenal customer from the paint dept. with Mike and the electrical dept. and flooring with Karie to purchase blinds. Each of the representatives were awesome. The best customer service!

I bought a trimmer and it worked great the employee who helped me with this was so helpful in helping me with choosing the best one that works for me.

Thank God this is my local Home Depot! You want extra service with a smile? This is the place you will get it!

A- needs to restock more merchandise. Cement bags very low or none. Door locks also lacking. Botiqin the store don't have all sizes and none in other sizes. Over all the is good.

This cashier Richard was a jerk he just argued with me and refused to ring up my 2 cases of water and snatched my cart from me..ITS REDICULOUS..HOME DEPOT DESERVES BETTER and to think I was just trying to get waters for my house because of a hurricane coming..I SHOULDVE SHOPPED SOMEWHERE ELSE!

I went Halloween shopping for outdoor decorations and three Associates made it a very pleasant experience. Shout out to Marsha, Miriam, and David. Management at this location "Get-it" its all about the experience and Customer Service. The store was very well stocked and very clean. Well done all around!

The manager at this location, Khalid, made what was almost a very frustrating shopping trip into an exceptional one. He listened to our issue and quickly and kindly ran through our options to resolve it. He made our Home Depot trip great!

They need to be paying more attention when customer need help with heavy items like mulch, potting soil, cow manure, etc.

Placed a special order a week ago. Was kept abreast on order status. Service was courtious and efficient.

I HAVE NEVER HAD A PROBLEM WITH ANYTHING PURCHED AT HOME DEPOT STORE, UNTILL MY LAST PURCHASE.

Same old story at Lake Mary - not one staff person offered to help. I made 3 trips in 2 days - and NO ONE OFFERED TO HELP!! Please convert to a Bowling Alley where at least we Customers would enjoy that!

I am new to the area and I was shocked at how nice and friendly everyone was at this store. I just move into my home so I needed new appliances and Kelly did a great job in helping us choose the best!

Very helpful people and service we received thru the visit we made.

Being 80 I require help caring my purchases or loading them. sometimes in the past I've run into some snarky employees on occasion. but.... my experience on 5/19/22 was the best service since you opened. thank you Home Depot

This store has the best employees that I have ever seen. I would like to leave a list of names because they are all great and not only greet you they answer your questions and concerns. They are awesome. But I want to give a shout out to Philip who was my cashier today. He is the poster child for the employee of the year everyday he works. He displays what customer service and and brand name are. He deserves more recognition than this review and I hope the store does recognize his value to the store and community.

I shopped today for lawn solar powered lighting and two different types of light bulbs. I did not get her name but in the light department. There was the most helpful, knowledgeable and professional female associate. She took the time to answer my questions and show me the product I described. Then she went the extra mile by actually checking the light bulbs for me to see the color of different bulbs. I thank her and want her to be recognized. Tomorrow I will go back to get her name and write another review to give her the credit she deserves for being the type of employee that everyone should strive to be like.

Happy to deal with employees that are helpful and friendly, they are Employees that should be noted. Nate and Suzanne!

The service was horrible. I couldn't find anyone to help, and when I got to the cashier with the one item I did find and voiced my concerns she didn't seem to care. She could have made a difference in my experience just by asking if she could find someone to help find the items I needed.

Extremely polite and helpful and we had nice conversation during checkout. He was quick and efficient and helpful!

Been there a couple of times for my needs as a new homeowner, and I don't know how I could've done it without this store. 10/10

I recently purchased a few items for both my landscape and for internal parts of my home, and I received excellent treatment from a cashier whose name is Suzanne. I would recommend anyone to go and purchase home products at Home Depot.

Home Depot works for what they have on hand. Always double check your parts, they are frequently mixed up when buying quantities. Plan on bringing your own help to load as well.

No questions ask, Home Depot has more variety in every department for you to choose. It makes things leas frustrated at the time to find what you need.

Every time I’ve been to this Home Depot, the associates have been extremely helpful, knowledgeable, friendly, and available.

I was very pleased with the excellent service I received during this visit. The cashier was very kind, courteous, and professional. She was very helpful in assisting me to get the right products I needed. She even called a fellow employee to assist with loading the products in my car. This kind of service will keep me coming back time after time.

I usually HATE Home Depot, but this Lake Mary store was wonderful. It is out of my way but I will drive the extra miles to shop at this store. Kathern (cashier) and the guy in the paint department were fantastic!!

Always friendly, always helpful and always willing to right a wrong. For example, one Christmas our tree purchased from this Home Depot dried out and fell down. My husband doesn’t drive and I was at work. He knew that our daughter and I would be devastated so he called the Lake Mary Home Depot and explained what happened and that he doesn't drive, which puts a lot of pressure on me, and they brought us a new one, took the old one out and helped my husband put it back up! On another occasion in 2016 our home burned down and they not only gave us a small patio set for free they delivered it to us as well. They are the best! Thank you Lake Mary Home Depot!