Reviews for Killeen #6526

Customer Service was great. A very nice young man assisted me in loading flooring on my cart and Vicki and Zach assisted me in lumber. Very much appreciated. The quality of the plywood panels were subpar and I wouldn't recommend those. The customer service of their employees was top notch.

I purchased numerous materials and building supplies from Home Depot with one, being a special order. at the commercial desk, two ea. 24” X 50 ft. Valley Flashing. Absolutely a must have, ordered, shipped, arrived and forwarded as promised! And undamaged. Try that at your friendly, uh” I dont know let me find an associate that does, argh! competitor. You know.

I had a 4x8 plywood cut to easier manageable sizes and the Employees were fast, efficient and professional at the wallsaw station. Carolin working at the check out is professional and courteous and provided a quick, smooth final process.

I bought new flooring for upstairs and down stairs. What a wonderful experience. Jen was the best flooring assistance ever.

I needed some plywood cut in half, guy in the wood area cut full sheet in half, with great attitude. Half sheet is easier to handle.

Plumbing staff had never heard of a Studer vent for indoor plumbing. No one in this area knew what that was until I showed them a picture via Google. I'm a DIYer, started in 1970, my real profession is IBM and other mainframe computing programming.,

This location always has associates in the proper place for example, windows/door, paint section etc… ready to help with our needs.

Home Depot is hands-down the best place to get quality lumber—and price in this area, it wipes Homebase off the map, but is not as helpful in cutting services as the aforementioned. Thanks

I purchased sprinkler parts which worked out great. The employee from plumbing department helped me out tremendously and gave me the right solutions for repair.

Alayja Hampton did not hesitate to stop and ask me if i needed help which i did need lol… she is your girl she will meet all you needs. Thank you agin for your great customer service

I sometimes stop at other stores nearer my home only to find that I should have gone to Home Depot in the first place.

I have not used the products thas i bought as of yet

apparently our door was put on differently than the average door. And Rob took care of us on the phone found the best price and then helped us when we came into the store. Best experience with Home Depot I have ever had. Thank you Rob

I was able to return my item in record time and also the person at the checkout was super nice and very friendly, and I would shop this place all the time

Worst visit ever. We were harassed by the AC saleswoman despite telling her that we were not interested. She continued to interrogate us. All we wanted was a door lock and to go home.

Went in to pick up HVAC filter. Staff was very friendly, knowledgeable and straightforward. Great experience, please keep it up.

The customer service is really good there in Killeen TX.

Products are there but customer service is negligible. Hard to find anyone to help, and when you do it seems as though you are imposing on their time.

Had to order the product I wanted. We’ve been given three different delivery dates and we’re not 100% sure when we will actually see the product not happy about the disorganization in the Home Depot company.

Keep doing a great job! I am never disappointed while shopping in this Home Depot. I always receive excellent service by the employees.

Excellent priced lawnmowers

I went in with my Husband to get info on bathroom remodeling and was met at the entrance with customer service from Tuff Shed co.; they were very willing to offer assistance and help us get the proper service; so in 15 min., someone called us to arrange an appointment to meet Statewide Remodels for help.

A good visit, the young paint guy helped me and was helpful and informative. Cashier was friendly.

Purchase some yard materials and Misty in yard and garden was great. Super sweet and easy to deal with.

Excellent service and merchandise

Not much selections in the store but easy to get help from the employee. They'll help you out if you wanna go through online order.

Brandy & Rich provided exceptional customer service when handling an online ordering issues. They both took the time and effort to tag team my issue, bringing an effective resolution to my problem.

Gabriel the cashier helped me with the military discount which saved me some more on my shopping. Friendly and good customer services. Thank you Home Depot

All I needed was a few boards cut and after cashier ask for assistance for me in the lumber department it took 2 hours for anyone to come help. After someone arrived they rushed through the cuts and messed up 2 of the boards and didn’t give me any options to replace them.

Recently returned an item and had to leave to place quickly before I freak out due to one lady with bad attitude towards me. And now I'm dealing with a refund payment issue. Other than that, I've always love home depot. It's just that one lady. Hope she gets better days so maybe shell serve better. thank you all. Could give it 5 stars but the lady stole the fifth star. Sorry maybe next time I visit and thanks again