Reviews for Jacksonville,IL #8430

Nice store great employees

Everyone there is always so nice, caring and helpful!

Fantastic employees and a great selection really make going to our Jacksonville, IL Home Depot a pleasure!!! The garden department is the best place around for everything we need for our backyard flower and vegetable garden!!! 5 stars all the way!!!

The associates went above and beyond to satisfy us during our cabinet purchase, they were professional, friendly, and sincerely wanted to meet all of our needs.

While some of the store associates are friendly and helpful, the front desk associates definitely are not. They didn't seem to have an interest in helping or atleast trying to help me find what I needed. It was rather frustrating to ask for help or the direction to go and just be told "just come back tomorrow to see if someone here can help you"

Love this store! We regularly drive 40 miles to shop here, passing up the other big stores on the way! The staff is very friendly and helpful, and know exactly where to find what we are looking for. Prices are great, quality top notch products (both brand and store brand items)....goes without saying that we will be back!

It's not always true in all departments, but Taylor in Flooring was extremely helpful, not rushed and made it a point to answer all our questions and help out in any way she could. Most appreciated.

You want a fast and knowledgeable experience talk to the pros. If they don't have it in store they will help ya find it online.

Everyone went out of there way to get me what I needed and knew where it was

love the store love home depot - great people overall

often hard to find an employee that can help. Usually have to hunt them down

Home Depot has a great selection of items and the employees are very helpful!

this store is usually great to shop at, but I had an experience with the most unfriendly, cold employee with an attitude on Nov. 29th, 2016 if it weren't for this woman, i'd give this store 5 stars. my thoughts when I left the store was how in the world did she pass the interview to get hired at home depot? het attitude was that bad !

Jacksonville Home Depot has very helpful employees. I find that they answer your questions about items and even help load large items. Store was clean. Aisle had plenty of room so you can get down them. Displays looked good.

This store has the best variety and scope of products of any in the area. That makes it easy to shop for items to complete a project. The depth of specialty products is not as detailed, but not often needed, One thing I have noticed: delivery is often free from a Home Depot further away, while charged from the Jacksonville location.

Excellent service andalways friendly and going outthere wayto helppeople

The associate took me directly to the product that I needed and even gave me some advice while using such product. Thanks.

Had to get a toilet and had an idea behind the one we wanted and why. However we didn't think about some additional factors that the associate brought up which was a HUGE help. The other associate that was really friendly as well as they all were. Unlike some of the other Large hardware stores that tend to be set on doing what there doing. (The question "How often do you visit the store" is only due to location and this was our first visit.)

I remodeled my bathroom this year as well as had other projects and needs. In store custumer service and product quality is great and exceeds that of Lowe's and Menard's in Springfield. I have family who travel from Springfield to shop at Home Depot in Jacksonville. Employees are consistently friendly and eager to help.

The store was neat and clean, the associates were very friendly and helpful. The experience was flawless.

JMH0590 Jocelyn took the time to walk us threw the whole experience about ordering cabinets when i didnt know anything. she also helped me up to the front register and such a pleasant experience. Jocelyn worked hard on her drawings and prices and was great to work with . Jocelyn is a valuble employee and a great person.

We always receive great customer service from knowledgeable staff when we go to the Jacksonville location.

Stop smoking your cigarette under the awning Margie and tend to your customers.

Store was clean, shelves were stocked with products that I was looking for.

I received help from at least 4 of the store's personnel, at a 9:50 PM visit. It was wonderful to find that they were not the least bit unhappy about a customer needing assistance when it was just minutes before their clocking out time! Plenty of the product I needed on the shelf, and the personnel willingly took the time to shake 2 5-gallon buckets of paint for me.

Great employees love our Jacksonville store! It is hard to see the store from the road, brush blocks the view.

I needed help with that mulch. Got the mulch AND a bargain because it was on sale! Thanks, Jared, for helping me out

Knowledgeable associates were not easy to find but once located were extremely helpful...I have to admit it was a holiday and they were probably short staffed

Great store to do business. Associates are generally very friendly and helpful. No complaints there. However, and you may think this is trivial, but they have the worst toilet paper available to man. I thought it couldn't get any worse than Walmart, but it does. Come on HD. I know you're saving tons of dough on cheap, but.....

Always great prices and customer service is super great ! Lot of products to choose from