#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(425)369-6304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6200 E Lake Samammish Pkwy
Issaquah, WA 98029
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Customer Store Reviews

  • 4.7 out of 518 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (518)
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Showing 1-30 of 518 reviews
The employees were super helpful!! The store was clean and the checkout was fast!
The employees were super helpful!! The store was clean and the checkout was fast!
by
  • Verified Purchase
  • Recommended
Your Toshiba portable AC 10,000 BTU model, could not be ordered online, delivery not option eithe...
Your Toshiba portable AC 10,000 BTU model, could not be ordered online, delivery not option either. Inquired with 2 men working at PRO Desk, unhelpful, claimed all you had was Danby portable AC unit and another window mount unit. They did not check computer, just claimed they were out, no clue as to why I can't buy online. Maria from returns desk was amazing! She's no manager working 20+ years, checked stock, located last one, had on a cart, got a loading attendant in minutes, also gave me a $20 discount! Why have a Pro Desk?
by
  • Verified Purchase
  • Recommended
Associates were very helpful :)… The appliances hotline associates are great :)
Associates were very helpful :)… The appliances hotline associates are great :)
by
  • Verified Purchase
  • Recommended
Amazing staff who are knowledgeable and helpful. Best shopping experience!
Amazing staff who are knowledgeable and helpful. Best shopping experience!
by
  • Verified Purchase
  • Recommended
If you are attempting a PAINT project, find out what days Natalie U works the paint department. ...
If you are attempting a PAINT project, find out what days Natalie U works the paint department. Go there then. SHE ROCKS!
by
  • Verified Purchase
  • Recommended
Nice store, everything I needed was in stock. Friendly employees. A great pleasure shopping here ...
Nice store, everything I needed was in stock. Friendly employees. A great pleasure shopping here versus the other home improvement store. Also prices on small items/ hand tools are so much better at the Home Depot.
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    • Recommended
    I am a contractor and I shop at many stores. It has been a long time since I have seen a retail s...
    I am a contractor and I shop at many stores. It has been a long time since I have seen a retail store that truly cares about the well being of the customers! Most just want our money but this store has gone over and beyond to earn my trust and loyalty not just my business! From top to bottom the crew at this store should be the example that every store should strive to follow!!!
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    • Verified Purchase
    • Recommended
    Great selection, great prices and employees that like to help.
    Great selection, great prices and employees that like to help.
    by
    • Verified Purchase
    • Recommended
    I was assisted first by a man back on aisle 13, while searching for a special battery I needed. I...
    I was assisted first by a man back on aisle 13, while searching for a special battery I needed. I don't remember his name, maybe Dave? Not sure, but he was an older man & was so VERY kind & helpful (also helped us get some items off shelf that were high up too). There was also an AWESOME cashier, Alicia!! She was just great, and very nice too!! Very efficient, knowledgeable, and we also has a great convo while at the register. Very good customer service and rapport with Alicia, much appreciated!!!!!
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    • Verified Purchase
    • Recommended
    Nothing nice to say about my horrible experience. Zero accountability, just wanted me gone as he ...
    Nothing nice to say about my horrible experience. Zero accountability, just wanted me gone as he just wanted to give me a refund than resolve the issue.
    by
    • Verified Purchase
    This store is near me and I always shop my garden and home improvement materials. At the lumber m...
    This store is near me and I always shop my garden and home improvement materials. At the lumber material section, there is an employee names AJ, he is very knowledgeable and very helpful, he is an employee with the best working attitude and working ethics. In general: every employee in this store is nice and helpful.
    by
    • Verified Purchase
    • Recommended
    There’s an employee named Jeff that has glasses and we found in the door handle department. He wa...
    There’s an employee named Jeff that has glasses and we found in the door handle department. He was EXTREMELY HELPFUL & showed genuine interest in helping us. It’s so hard to find people like that nowadays. Please we give our thanks to him greatly.
    by
    • Verified Purchase
    • Recommended
    We received excellent customer service from the Pro Desk associates. Knowledgeable and extremely ...
    We received excellent customer service from the Pro Desk associates. Knowledgeable and extremely helpful Pro Desk employees keep us patronizing the Issaquah location.
    by
    • Verified Purchase
    • Recommended
    I had the best Home Depot shopping experience at this location. Friendly and courteous staff, wel...
    I had the best Home Depot shopping experience at this location. Friendly and courteous staff, well stocked merchandise, customer service with professionalism and overall a delightful experience. Thank you Home Depot #4704 team.
    by
    • Verified Purchase
    • Recommended
    Jonathan was very curtious and helped me loading lumber into my car.
    Jonathan was very curtious and helped me loading lumber into my car.
    by
    • Verified Purchase
    • Recommended
    If you need something quickly, don’t go here. You’ll spend a lot of time hunting down someone to...
    If you need something quickly, don’t go here. You’ll spend a lot of time hunting down someone to help you. So frustrating.
    by
    • Verified Purchase
    Knowledgeable and professional employees. Especially enjoyed working with Jacob Glenn.
    Knowledgeable and professional employees. Especially enjoyed working with Jacob Glenn.
    by
    • Verified Purchase
    • Recommended
    All the employees I dealt with were easy to talk to, if they didnot have the answers to my questi...
    All the employees I dealt with were easy to talk to, if they didnot have the answers to my questions they found someone that did,my experience at the Issaquah store was top notch.
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    • Verified Purchase
    • Recommended
    I shop at many stores for the products I use in my job. This customer service at this store is un...
    I shop at many stores for the products I use in my job. This customer service at this store is unmatched!! There are very few product shortages and every time I shop here I get asked by at least one or more employees if I have found everything I need.The employees are friendly and genuinely strive to make sure I am well taken care of!
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    • Verified Purchase
    • Recommended
    Clean and nice looking store. Workers are friendly! Lots of it good product there! Good job and ...
    Clean and nice looking store. Workers are friendly! Lots of it good product there! Good job and well done.
    by
    • Verified Purchase
    • Recommended
    It has good services and customer friendly
    It has good services and customer friendly
    by
    • Verified Purchase
    • Recommended
    Consistently some of the most reliable help from employees, even recommended a store to try for i...
    Consistently some of the most reliable help from employees, even recommended a store to try for items they didn't stock.
    by
    • Verified Purchase
    • Recommended
    I always like going to home Depot, this one in particular. I find friendly staff and a very wide ...
    I always like going to home Depot, this one in particular. I find friendly staff and a very wide variety of products on the shelves. I have a service dog and they are always kind and accepting of him and I.
    by
    • Verified Purchase
    • Recommended
    The Issaquah Home Depot is the cleanest and best-stocked hardware store I've ever shopped in. Eve...
    The Issaquah Home Depot is the cleanest and best-stocked hardware store I've ever shopped in. Even better, the employees seem to really enjoy their jobs and make my shopping experience wonderful every time I visit. Great store. A+
    by
    • Verified Purchase
    • Recommended
    This HD is my favorite. The associates at this store are always very helpful and nice. This stor...
    This HD is my favorite. The associates at this store are always very helpful and nice. This store is well stocked and maintained. They have a large parking area and is easy to access from the freeway.
    by
    • Verified Purchase
    • Recommended
    Was able to order a product over the phone and the employee was very helpful and patient. Picking...
    Was able to order a product over the phone and the employee was very helpful and patient. Picking up the order was easy and fast.
    by
    • Verified Purchase
    • Recommended
    I unexpectedly had to shop for all of the shower materials after a long day at work (contractor c...
    I unexpectedly had to shop for all of the shower materials after a long day at work (contractor coming tomorrow). I'm a strong female but was really struggling with some heavy tile. A gentleman from plumbing (John H) was walking by me in tile and saw me struggling and helped me get everything I needed for the job. When I was checking out, Chris C was very friendly. Thanked me for my military service, and helped me load my heavy things into the truck (no one else was available). I was very stressed about my list but John and Chris made the trip much better. Thank you!
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    • Verified Purchase
    • Recommended
    Greeter cleaned our cart n was so friendly Employees walking by asked if I needed help Des the c...
    Greeter cleaned our cart n was so friendly Employees walking by asked if I needed help Des the cashier extremely friendly Awesome job Issaquah
    by
    • Verified Purchase
    • Recommended
    Great store to shop at, people are friendly, helpful and patient
    Great store to shop at, people are friendly, helpful and patient
    by
    • Verified Purchase
    • Recommended
    Full range of goods, low price and good service.
    Full range of goods, low price and good service.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 518 reviews

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