#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)319-0307
Tool & Truck Rental(281)319-0397
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
20360 Hwy 59
Humble, TX 77338
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Customer Store Reviews

  • 4.4 out of 443 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (443)
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Showing 1-30 of 443 reviews
Great customer service
Bought this Champion power washer with the Honda motor and cleaned the exterior of house. driveway, patio, and my vehicles MONEY SAVER
by
    • Recommended
    Great
    Refund and repurchase
    by
      • Recommended
      great service
      I just bought a new DEWALT LAWNMOWER BEACUSE OF THE SERVICE I GOT FROM THE SALEPERSON
      by
        • Recommended
        Customer Service
        Johnathan an Sayrai made my experience great. They were so amazing that I won’t even speak about the negativity on this visit. They were very helpful.
        by
          • Recommended
          EXLEMPLARY EMPLOYEE! PRISCILLA
          The young salesgirl Priscilla was very helpful, courteous, knowledgeable and very easy to understand.
          by
            • Recommended
            Great Service
            Mery and Joel are exceptional employees that go over and beyond.
            by
              • Recommended
              Frigidaire Refrigerator
              I purchased a new refrigerator on 01/15/2024. Was told that it would be delivered by Thursday the 18th. Delivery service canceled delivery due to bad weather in Houston!? Reveled did the 19th and canceled 4 hours later, again for bad weather. Now it's accelerate for Monday the 22nd. Called the store and Mgr Josh, gave me a discount on refrigerator for inconvenience. Hopefully, no more delays. Currently using ice chests to keep food cold!
              by
                Easily accessible and a good store layout. Staff is friendly and helpful.
                I've found good quality tools and parts here at reasonable prices. The staff is knowledgeable and friendly and very helpful. I've been to other locations where you couldn't find anyone to help, and if you did they were indifferent to your needs. Definitely recommend the Humble, TX store and it's my go to location!
                by
                  • Recommended
                  Amazing service
                  Thanks for all the service!
                  by
                    • Recommended
                    Great Products
                    I buy all my Eco-logic products here as well as other things and have never had any issues with anything I buy.
                    by
                      • Recommended
                      Great customer service!
                      The managers are very helpful. They have provided assistance with all of my questions or have directed me to someone who was able to help me.
                      by
                        • Recommended
                        Appliance Assistance
                        Priscilla in the appliance section made everything so simple and easy. Very professional and knowledgeable and patient with all the concerns. Next appliance purchase and we are back at Home Depot.
                        by
                          • Recommended
                          Great shopping experience
                          Very great shopping experience
                          by
                            • Recommended
                            Great place to shop
                            Very friendly staff, convenient spot
                            by
                              • Recommended
                              Home Depot has lousy subcontractors
                              I went to Home Depot to buy a Rheem water heater. The subcontractor (ARS Rooter) salesman came to my house to assess the installation prior to delivery. He told me Rheem was no good and talked me into a more expensive Bradford White. Then he charged me for a 40gal but installed a 30 gal. Problem not resolved and may have to go to small claims court. Such a waste of time and money.
                              by
                                Amazing Service
                                My son and I bought wood to fix a fence, and everything went smoothly, and I am very satisfied.
                                by
                                  • Recommended
                                  Poor customer service
                                  Had to pull my own will call because the store didn't have my order ready after a whole day
                                  by
                                    Looking for new appliances?! Go to Jonathan!
                                    We walked into this store after having a terrible experience at another HD location. Jonathan Billingsley was awesome! We purchased all new appliances for our kitchen and he took. The time to explain the purchasing process and the delivery process. I am so pleased with the ease and quickness! We had everything ordered and scheduled for delivery in record time. Jonathan took the time to show us additional features of our new appliances and really took the time to go above and beyond. For someone who doesn’t make commission off of a sale, he truly cares about HD customers. I normally see that level of customer service from sales associates with commission. Thank you Jonathan for the great customer service!
                                    by
                                      • Recommended
                                      great experience shopping at this store
                                      I bought the freezer today and I'm happy to to shop at this store
                                      by
                                        Convenience of Home Depot
                                        When I need something for the home repair or addition, Home Depot is the Store to go
                                        by
                                          • Recommended
                                          Terrible self awareness
                                          I bought batteries and had questions about flooring, but another associate wouldn't stop bothering the cashier that was helping me. Terrible self awareness.
                                          by
                                            Rude cashier
                                            I’ll go else where, rude dumb lady checking out people
                                            by
                                              ANDREA IS A ROCKSTAR IN CUSTOMER SERVICE
                                              GREAT STORE, GREAT STAFF, GOOD PRICES ON GOOD PRODUCTS
                                              by
                                                • Recommended
                                                Pleasant Experience
                                                From the time I entered the store until the time I left, each employee I encountered was very kind and pleasant.
                                                by
                                                  • Recommended
                                                  Unclean products
                                                  ALL of their fertilizer spreaders appeared to be used i wish I would have taken a picture
                                                  by
                                                    Steven in appliances is great
                                                    Steven was helpful from beginning to end. His knowledge of the products is great and very much appreciated. More people like him would be wonderful. Thank you Steven for all your help
                                                    by
                                                      • Recommended
                                                      INSTALLATION OF STORM DOOR
                                                      THE DEPARTMENT MANGER WAS EXCELLENT WENT BEYOND DUTIES HELPING THIS VETERAN
                                                      by
                                                        • Recommended
                                                        Great Selection of Light Bulbs
                                                        The Sales Person was able to assist me with purchasing the light bulbs for the fixture I have. It was very busy in the Store on Saturday and I had to wait a few minutes. As soon as he came over he knew exactly what i needed.
                                                        by
                                                          • Recommended
                                                          Awesome customer service
                                                          When you are looking for a unique product( black toilet) and they go out of their way to find the exact one we wanted. The Humble location has great employees!
                                                          by
                                                            • Recommended
                                                            Right Item at the Right Price
                                                            I came into the store looking for a light fixture for a closet. I had been to a competitor box store closer to where I live and they did not have what I needed and did not know when the item would be back in stock. I was in the are of your Home Depot and stopped by. They had exactly what I need in stock. I have been looking for a power weed trimmer and stopped by that department. Not only did they have what I had been wanting to buy but it was marked down 25% ($100). Needless to say, that pushed me over the edge and I brought it home. Thank You Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 443 reviews

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