#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)391-9427
Tool & Truck Rental(615)391-9424
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5010 Old Hickory Blvd
Hermitage, TN 37076
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Customer Store Reviews

  • 4.8 out of 611 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (611)
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Showing 1-30 of 611 reviews
Employees are very helpful and welcoming in this Home Depot store!
Employees are very helpful and welcoming in this Home Depot store!
by
  • Verified Purchase
I would like to shout out to Sale Cashier, Dixie, for checking me out at this store today. Her r...
I would like to shout out to Sale Cashier, Dixie, for checking me out at this store today. Her register was right in front the exit doors. It is a nasty cold day today. Dixie was very pleasant even though she couldn't feel her toes. As cold blooded as I am, it's possible I could not have been so pleasant had I been her.
by
  • Verified Purchase
  • Recommended
Associate, Sheridan Ferree, was extremely helpful with our purchase. She was very friendly and ma...
Associate, Sheridan Ferree, was extremely helpful with our purchase. She was very friendly and made sure we were happy. We will definitely return to make future purchases.
by
  • Verified Purchase
  • Recommended
The cashier Mae was very friendly and it was a quick and easy checkout. Other associates were ver...
The cashier Mae was very friendly and it was a quick and easy checkout. Other associates were very helpful and I felt welcome.
by
  • Verified Purchase
  • Recommended
The guy Corey in the Paint department is very experienced , knowledgeable, and helpful. He know...
The guy Corey in the Paint department is very experienced , knowledgeable, and helpful. He knows what he is doing. Never ran across a retail worker like him. He helped save me time while shopping and solved alot of my project problems. He is a Wow. And, the reason I go to Home depot.
by
  • Verified Purchase
  • Recommended
We went in on Dec. 23 for exterior door knobs and bolts. As we turned down the aisle, my 3 year o...
We went in on Dec. 23 for exterior door knobs and bolts. As we turned down the aisle, my 3 year old spotted a man and asked “Is that Santa??” He immediate turned around and said “Ho,Ho,Ho” He was in his white shirt and red pants. He put on his vest and hat for a picture with her. He chatted with her for a few minutes and she was over the moon excited. He then helped me find just what we needed and even opened the box up to show me how to change lock to a new key. It was really a magical experience for her and she talked about it all the way home. He was so kind and helpful. We will definitely be back!
by
  • Verified Purchase
  • Recommended
They always have what I need!
They always have what I need!
by
  • Verified Purchase
  • Recommended
The employees were great and friendly. I left out with all of my questions answered and great ide...
The employees were great and friendly. I left out with all of my questions answered and great ideas! As a new homeowner Home Depot is my favorite store and All I want from family and friends are Home Depot gift cards!!!!
by
  • Verified Purchase
  • Recommended
I finally found the product I was looking for it was way up and hid behind another product. I ask...
I finally found the product I was looking for it was way up and hid behind another product. I asked for help, someone called someone then left, no one showed up. Not one employee acknowledged me other than the one I asked for help.
by
  • Verified Purchase
Associates were very helpful and friendly. Store might have been the cleanest home store I have e...
Associates were very helpful and friendly. Store might have been the cleanest home store I have ever visited - cleaner than the blue colored ones.
by
  • Verified Purchase
  • Recommended
Always great service and friendly staff. This team ensures that they are customer focused and fr...
Always great service and friendly staff. This team ensures that they are customer focused and friendly.
by
  • Verified Purchase
  • Recommended
Shout out to Dixie. She was helpful and very friendly. Thank you
Shout out to Dixie. She was helpful and very friendly. Thank you
by
  • Verified Purchase
  • Recommended
I ranked this store 5 stars because of the guy Corey in the Paint department. Very knowledgeable ...
I ranked this store 5 stars because of the guy Corey in the Paint department. Very knowledgeable and experienced I can tell. Nothing like trying to fix something and coming in contact with someone who knows exactly what you're doing. He was very helpful.
by
  • Verified Purchase
  • Recommended
Very friendly and found everything I was looking for. I was able to get professional help. Thank ...
Very friendly and found everything I was looking for. I was able to get professional help. Thank you!!
by
  • Verified Purchase
  • Recommended
I only deal with the pro desk most of the time but every one I have encountered out on the floor ...
I only deal with the pro desk most of the time but every one I have encountered out on the floor are very professional I highly recommend this store.
by
  • Verified Purchase
  • Recommended
Best over all shopping experience! New Kitchen designed from scratch and installation to begin w...
Best over all shopping experience! New Kitchen designed from scratch and installation to begin within one week of design. Outstanding Customer assistance.
by
  • Verified Purchase
  • Recommended
The assistant manager, Caleb,provided excellent support in resolving a situation with a larger or...
The assistant manager, Caleb,provided excellent support in resolving a situation with a larger order. He took the time to understand our concerns about the order we had received, came to our home to check the order, and then worked to create a resolution that was acceptable. His regular communication with me during the process was professional and friendly. Thank you for all the support to provide service as well as products to meet our needs.
by
  • Verified Purchase
  • Recommended
Great store, friendly associates and helpful, clean!
Great store, friendly associates and helpful, clean!
by
  • Verified Purchase
  • Recommended
very good
very good
by
  • Verified Purchase
  • Recommended
Good store, but not enough support for questions in different departments, waiting time to long.
Good store, but not enough support for questions in different departments, waiting time to long.
by
  • Verified Purchase
  • Recommended
I like the staff here. Two staff who were very nice and make great eye contact and are Steph ver...
I like the staff here. Two staff who were very nice and make great eye contact and are Steph very knowledgeable and good listener. She is very helpful. Also a young guy named Dillon. He was cashiering in the vestibule/plants outdoors. He’s very impressive and polite and cares about customers. He is so advanced in his maturity and very bright. I can’t help but compare his superiority to the rest of teens or early twenty-somethings of our modern society. Thanks for hiring a guy like Dillon, so loyal.
by
  • Verified Purchase
  • Recommended
So much better than the Lowe's across the street!
So much better than the Lowe's across the street!
by
  • Verified Purchase
  • Recommended
The paint associate Whitney didn't have no knowledge about paints at all. It sounds like she was ...
The paint associate Whitney didn't have no knowledge about paints at all. It sounds like she was repeating something she heard someone say or something. That's not to mention she told my wife to get the wrong thing saying that's what she needed. Only reason she went to that store is because she hear of some guy there that is very knowledgeable and has lots of experience with paints but she says, there is never him there always some kids. That store is horrible.
by
  • Verified Purchase
I just want to say that the man in plumbing has been great for me . His name is Ray and he is ea...
I just want to say that the man in plumbing has been great for me . His name is Ray and he is eager to help me.. He knows his stuff in plumbing and thank you for hiring him
by
  • Verified Purchase
Corey always helpful, respectful, knowledgeable, accurate, and on point about what I need.
Corey always helpful, respectful, knowledgeable, accurate, and on point about what I need.
by
  • Verified Purchase
  • Recommended
Most of the workers were friendly until I ran across this guy James in the Paint Department. He ...
Most of the workers were friendly until I ran across this guy James in the Paint Department. He was grumpy and rude because I ask a few questions. He have no knowledge about paints and I needed assistance . Never going there again.
by
  • Verified Purchase
When i come to Home Depot, I usually bump into my favorite cashier, Margaret. She is so kind, hel...
When i come to Home Depot, I usually bump into my favorite cashier, Margaret. She is so kind, helpful, and always gives me a laugh!!! She is one of the main reasons I frequent this particular store.
by
  • Verified Purchase
  • Recommended
great people. even my dog loves to hangout.
great people. even my dog loves to hangout.
by
  • Verified Purchase
  • Recommended
The employees made my experience easy.
The employees made my experience easy.
by
  • Verified Purchase
  • Recommended
Good store to shop. Great prices and friendly people.
Good store to shop. Great prices and friendly people.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 611 reviews

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