#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(510)259-3404
Tool & Truck Rental(510)259-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21787 Hesperian Blvd
Hayward, CA 94541
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Customer Store Reviews

  • 4.4 out of 303 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (303)
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Showing 1-30 of 303 reviews
Shopping for a Rosemary
I needed a plant and I can always rely on garden section
by
    • Recommended
    Great help!!
    Your employee, Fatima was a great help!
    by
      • Recommended
      5 STAR Customer Service
      I don't love the thought of going to the hardware store but this is by far my favorite Home Depot in the Bay area! Customer Service is supreme. I do not mind a long wait in Li e when I am acknowledged. I feel like a valued customer when I shop here and the prices are an added draw.
      by
        • Recommended
        No customer service
        Walked past 10 people and no one asked to help.
        by
          It's Either Great Or Horrible...
          This place is either great or horrible...how can I sum it up!? One trip: I get what I need, am helped by the staff, and checkout is a breeze. Another trip: I get what I need (IF they have it), all staff ignore me, and checkout is a nightmare!!
          by
            • Recommended
            1 found this review helpful
            Helpful
            Always gave everything we need.
            by
              • Recommended
              Best HD store
              The best homedepot branch
              by
                • Recommended
                All departments in the store are well organized
                I buy every month and every month I’m always satisfied
                by
                  • Recommended
                  Great cashier ever
                  Kayla is very friendly and helpful!
                  by
                    • Recommended
                    Do NOT rent pressure washer from here!!!
                    This store cost me about 5000$ because I showed up to a job with their pressure washer a gas powered 3000psi that worked like an electric one. And it also leaked everywhere from every single connection.. my customer was upset so was i. Oh they also accidentally doubled charged my card and had my account completely drained for 3 to 4 business days..
                    by
                      Helpful Cashier
                      Erica was professional when she greeted me. She helped me check out fast. I appreciated the service I received. Thank you.
                      by
                        • Recommended
                        Home Depot has what you want
                        Both my friend and I needed a lot of items. We found everything we needed
                        by
                          • Recommended
                          Great Service above and beyond the Call of Duty.
                          In visiting the Hayward Home Depot, I had a Great Experience While shopping at the Hayward Home Depot , I had a Great Experience in the Garden Section
                          by
                            • Recommended
                            Very clean very helpful staff
                            I walked into this store countless times, they always have good vibes here
                            by
                              • Recommended
                              Great worker / very helpful and friendly
                              Ami helped me at the self checkout I had a problem with the money dispenser, she went out her way to help me get my money back out, she then opened a lane that was closed to help me get my items and leave quickly. Very friendly and helpful deserves to be noticed for her kind actions.
                              by
                                • Recommended
                                Hayward
                                home depot hayward 1017
                                by
                                  • Recommended
                                  Home Depot store 1017 outstanding customer services
                                  i purchase tiles for my bathroom and vanity also lights
                                  by
                                    • Recommended
                                    Very easy visit
                                    I was purchasing appliances and the sales associate remembered me from my last visit and very helpful and pleasant I bought products right off the floor employees loaded them on my truck for me and I took them home and didn't have to wait for delivery.
                                    by
                                      • Recommended
                                      No photos
                                      No videos or photos.
                                      by
                                        The Home Depot on Hesperian,Hayward has the best service
                                        I went to several departments and the sales reps were knowledgeable, helpful, and kind!!!!! Wow and Thank You
                                        by
                                          • Recommended
                                          Rude employees, Can't find items shown as "IN STOCK"
                                          Too many times items that show as in stock at this store online can't be found. Employees are rude and not helpful in finding this items-- they're just indifferent, and say this happens a lot.
                                          by
                                            Terrible
                                            I came to get charcoal and lighter fluid I usually don’t come here but one day before the 4th of July I It crowded and out of stock at most stores near me. I was watched like a hawk at self check out the man was on the side me . And close as while I put in my pin do not come here if your not Mexican or white they just assume your thief I won’t be coming back
                                            by
                                              Clean store great cashier service!
                                              Keep in mind this was near closing time 9:45PM. This Home Depot was very clean and organized. Customer service was lacking on the sales floor, but the customer service was greatly improved at the register. Thank you Aldona for a friendly interaction and a quick check out.
                                              by
                                                • Recommended
                                                Horrible 5 item max for self checkout
                                                Was allowed to use an empty self checkout stand because I had 10 items and was sent to one open register to wait over 15 minutes to pay all while the set checkout was available the whole time and employees just standing asking everyone to wait in line
                                                by
                                                  Charge extra
                                                  Check your receipt because if you charge extra it will be a headache to get your money back
                                                  by
                                                    GREAT SALES REP-SEPTEMBER YOU ARE AWESOME!!
                                                    Our sales rep is great and very knowledgeable. This man goes above and beyond everyone we make a purchase there! Thank you!!
                                                    by
                                                      • Recommended
                                                      Great Customer service from Cashier
                                                      I enjoyed my shopping experience at Home Depot and was catered with great customer service from the cashiers Skyler and Julie. Great service
                                                      by
                                                        • Recommended
                                                        Great store, friendly employees
                                                        We do all of our home improvement and project shopping here. Everything is easy to find and the employees are all kind.
                                                        by
                                                          • Recommended
                                                          Lumber fully stocked
                                                          Needed pressure treated lumber. They had every size possible, hard to find items.
                                                          by
                                                            So-so
                                                            Store is just ok, others are worse (Oakland), some are better (San Ramon). Generally never well organized or easy to get through the aisles.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 303 reviews

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