Reviews for Hanover #4168

Great friendly service. Keep up the great work.

We ordered hardwood flooring from Home Depot and are very happy with the service and knowledge their employees have about the available products. I would recommend the Hanover Home Depot.

WHAT IS HAPPENING AT THIS STORE!?!? I have been shopping here for 4 years. There is clearly a change happening. As a former market manager for over 20 years, you notice culture changes, even if they are small. At this location it is a HUGE change. Greetings at the door, engagement by the floor associates, clean and stocked aisles, engagement at POS. This did not happen before, but its happening now and the culture shift is noticeable. Kudos to Carrie and her team.

friendly and helpful sales associates.

Very helpful employee. We purchased several items and he helped with all of them. Really took the time to make sure we got everything we needed. Store was clean.

Like all Home Depot’s great to shop in. I usually go to the Home Depot in Shrewsbury, happen to be in Hanover it’s a great store too.

Friendly, helpful employees. Great product selection.

This store not only had every product we needed, but associates who offered to guide us to them, fetch us a big cart, and load them. We had 3 different employees that helped make the shopping experience delightful!

because of my age and health, I have no transportation and rely on others to take me everywhere to shop or bank if Home Depot sold food and clothes I wouldn't have to be taken anywhere else

Abe Lippy at Pro Desk is AMAZING!!!!

Store is always clean and organized. Well stocked as well. Love seeing the same friendly employees there like Jonathan and Laurie.

Yolanda is always very friendly and helpful. I look forward to chatting with her and Abe when I visit.

Sales associate was very friendly and knowledgeable about product being purchased - refrigerator. She was able to answer all my questions and appeared genuinely interested in assuring my satisfaction. Problem occurred when product was delivered by 3rd party. Prior to taking refrigerator off truck we were advised that door could not be changed as per our request and as noted on the order. At first, delivery person seemed to indicate that this model could not be changed. Then his story changed to "special tools were required for this manufacturer" therefore door was not changed. I refused delivery and contacted local store for resolution. They tried to contact 3rd party delivery company but they said delivery company was not answering their phone. Will contact store manager to try to resolve issue.

I have shopped in many Home Depot stores on the east coast including MD, PA, and FL and this is by far the best of them all. The associates at this store are the most friendly of any home improvement store I have ever visited and are helpful and knowledgeable. It is truly a pleasure to shop at this Home Depot.

Awesome experience during this crazy COVID life! Great sales! Super nice employees!

If you need extra help in the paint department , make sure you see Jane. She knows things about the products that are very helpful. Also she will go out of her way to help you find something you have been looking for. The ladies at the self check out were very helpful too, best experience in the paint department ever.

From entering the door someone was available to direct us to the proper aisle we wanted, later coming back to see if we found what we needed. I wish I could remember her name. All employees were helpful. But I do wish the Cashier Kimberly would have informed us that our appliance did not qualify for the Military discount. Was unaware there were restrictions.

great customer service for Mike and Kolton.

store is very organized people are very helpful

We enjoy shopping at this store. We are always provided the help we need and leave with the correct supplies.

Isles are always blocked up with over stocked items. customers can not navigate thru the store with shopping carts. The store is Too Small.

Friendly and helpful staff. Clean store. Non judgemental when I refused to wear a mask.

Store is clean, spacious, employees are plentiful and helpful. Aisles are not cluttered with stuff. Garden center could be larger. The parking lot is somewhat cluttered with rental equipment and excess garden supplies reducing an already small lot. Overall very good.

This is the best Home Depot I have ever shopped in. Customer service is fantastic. They have a great ASM, Brian. Eric & Derrick in Garden know what they are doing and are very professional and helpful. I live in Maryland and will now drive 45 minutes and pass 2 other Home Depots just to shop here. Store is neat and clean. Looks like their grand opening. Associates are fantastic, friendly and helpful.

Poor management. Employees spend too much on their own personal phones. Terrible management of Virius precautions. Some employees did not wear masks and some come very close to customers.

The store is well stocked, the employees are knowledgeable and the store is clean.

I found the ideal power hand tools and miscellaneous materials I needed to finish a church project I'm working on - no problem. Was "ushered" to a check-out counter by a very friendly and helpful cashier named Carrie. Even with the Covid-19 situation, this was a very easy Home Depot shopping experience.

Thank you too all whom are still working.

These people can't deliver literally. Our purchase was a lawn tractor and they set 4 different dates to deliver and never followed up and actually delivered our item. If I could give a minus 10 star review I would.

You can not get thru the isles of the store. the store is cramped,overstocked and hard to navigate your shopping cart because of all the junk in the way.