Reviews for Hamden #8473

I was able to obtain my items that I purchased very easily and checkout quickly.

The store does a good job of providing hand sanitizer at the entrance of the store. Staff employees help me find items I am looking to purchase. They are also knowledgeable about the products.

Corey in plumbing was so helpful, knowledgeable, and a pleasure to work with!

Customer service and management incompetent

Cashier Denise was very polite and Courteous

A great store for women to go to for their plumbing and electrical needs. The staff in both departments make plumbing and electrical projects attainable for those women who like to do their own stunts. As a women I have been in other stores where the associates have asked me to get my husband so they could explain the project to him. This is not the case in the Hamden HD and as a result I recommend it to my like-minded friends.

Jay was absolutely amazing. Simone is a different story. She was very sassy, rude, and clearly didn’t want to do her job. It isn’t that hard to scan a coupon without treated people disrespectfully...

Customer service is bad.

I would recommend the store but not the Tool Repair area. The associate that I interacted with today (Shuresa) was rude, unpleasant, and did not explain the entire process up front. I was told that my repair could take 6-8 weeks. After I paid a diagnostic fee that wasn't explained ahead of time either, I said "So I should expect my item back by September." She then proceeded to tell me that 6-8 weeks is the minimum, that it could take much longer, that the tool repair facility in Indianapolis gets 2,000 items a day! WHAT? So the whole warranty and extended warranty thing is a scam. You could be without your tools for MONTHS, you have to pay $20 for them to diagnose the issue (even though the item is under warranty AND even if you have the paid for extended warranty), and in the end, the item might not be repaired. Home Depot needs to review these policies because they are very sketchy! AND Shuresa - try to be nicer and try to listen to your customers next time - or quit and find a job where you don't have to interact with the public. You are evidently not happy with your current job.

John in the hardware section was super helpful. He was nice and patient with me. I felt valued as a customer. He helped me find the products I needed and also helped me get a screw out of an anchor which I was not able to do. He went above and beyond. Great customer service. A++++ Store was clean and employees were wearing masks.Thank you

The sales people very friendly and helpful. They came up to me asked if they can help me and asked what I needed.

Congenial and helpful staff

GREAT STORE

Overall great very friendly store love it

This store is exceptionally handling the safety of its employees and guests during this virus outbreak. They’re doing it better than any other I’ve been to! The employees are very friendly and helpful, especially LaToya and Denise and I highly recommend shopping here to anyone.

Super cool store

I've lived less than half a mile away for over 20 years. I've spent thousands and thousands of dollars here. I continue to go at least once a week for 1 reason or another, I'm always doing or needing something. I absolutely love this store and all of their employees!!!!!

This store is right off Rt 15 in Hamden and is one of the nicest, cleanest, and best run of any Home Depot I have been to in Connecticut. The staff are friendly and knowledgeable; if someone does not know the answer to a question, they will find someone who does. I never worry about being talked down to as a woman who does her own stunts, unlike the other home improvement stores in the area. The staff talk to me as an equal and don't even bat an eye when I ask specific plumbing, electrical, or hardware questions based on the project that I am doing that week. Mr Rodgers tells us to look for the helpers....well all the people that work in this store are helpers!

Good experience to visit this store .It is neat and clean , things are easily visible and sale associates are friendly.

I have found that this store is the best in my area. Everyone is helpful and friendly. Peter in particular from the electric department went WAY above and beyond to help me with a custom project. Great service!!

I love shopping at this particular location. The staff are always friendly and ready to assist immediately. All are extremely knowledgeable. The checkout process is always swift. I was able to locate everything I needed for my project. The store is always clean, as well as the restroom. It’s conveniently located near exit 60 off the Merritt Parkway.

I'm truly blessed that my local Home Depot is only a mile away from my home. I'm very impressed with the help I receive when needed, and with the friendliness of every employee there.

Hands down my favorite Home Depot, employees seem happy to be at work and that greatly impacts the interactions with the customers. Whenever I have asked an employee to help locate an item, they either knew right away or asked another team member to get answer. I have never walked away with no answer.

Please continue to support our Dixwell Avenue, Hamden, CT Store #8473. We do not need another store being closed due to lack of business and employees put out of work. The store is kept clean and orderly and the employees are helpful and knowledgeable and that is very important especially when you are spending your hard earned monies. The store is in the midst of our Hamden shopping centers and very easy to get to and from. We have to support our own stores and they are worth saving. They may need to hire some young employees they need jobs also, everybody does not go on to College.

The very best !

The Home Depot (Hamden #8473) has a very large selection of everything you'll need for your home project. You'll find the associates helpful, the store clean, neat, and fully stocked. Should you encounter any problems, don't worry. Javier and Orlando are terrific at turning would-be problems into great shopping experiences. Every great store has great employees.

Found exactly what I wanted. Checkout assistance required and I was taken care of immediately by a very pleasant associate

Everyone was extremely helpful, nice, and professional. Each contact was engaged in our project.

All store associates that I came in contact with, were courteous and friendly. The specific ones went above and beyond to help me Definitely recommend this store

I cannot hold one individuals actions against any ENTIRE entity. That said, with only ONE EXCEPTION, thiiis is/ was one of thə BEST HD's I've EVER shopped at. Thə staff were/ have been EXCEEDINGLY helpful and gracious with not only their efforts to assist me, but with their patience as well as time in studying my neeed and trying to help me understand what I'm buying and what it's particularly useful in achieving task wise. I'm grateful to Hamden HD as a whole.