Reviews for Hamden #8473

The worker that was helping me went above and beyond for me. I was upset that I didn't remember his name.

Taheim was very helpful and charming

Tony in flooring made our anxiety about a new project fade away!

Denver and Tony are the best. They go above and beyond to help you at the Hamden, Ct store.

she was very kind, attentive and helpful.The store is always amazing I found everything.

Today I went to the Hamden CT Home Depot it was a little before 9am, so maybe the lady hadn’t had her coffee yet but it’s unacceptable. I walked in and the First Lady I met standing in front of customer service was amazing, I asked her where rubber gloves were and she directed me to the right aisle. I found a few different pairs that did not have a price tag on them or on the displays. So I bring 3 different pairs up to self checkout There’s a lady standing at self checkout no one else in line, I ask her “ could you tell me the price on these?” “I ain’t got no way to scan em” no?? You’re not standing in front of 4 UNUSED REGISTERERS?( this was NOT said only in my head) So I go to a register and scan one of the gloves, the price was right so I placed the other two sets of gloves on the side of the register. She comes waddling over “so you ain’t gettin these?” Nope! She snatches them off the counter and walks away. No thank you, no have a great day! Etc This was absolutely unacceptable I will never go to this Home Depot again! @DannyRomero

I was returning an item that did not fit what I was hoping to replace, and Jessica at the Service Desk couldn't have been more professional and courteous. She was not only pleasant, but also very helpful.

We were looking for gas ranges and Stath went through all options and spent a lot of time with us going through all options in our price range. We will definitely ask for him again

I only buy HDX paper towels from Home Depot. They are the best price and quality. I bought 8 packs for my family 3 houses. 12=24 packages. No other company can beat the price. My entire family loves them. They are better than Bounty.

FRIENDLY, THEY ASK YOU IF YOU NEED HELP RIGHT AWAY, CUSTOMER SERVICE IS EXCELLENT.

Employee listened carefully to plans and needs for carpet & steered me to the right one for us. Completed ordering paperwork efficiently. The employee who measured up for the carpet was also efficient and courteous (and came within a reasonable time). We have (again efficiently) finalized order and are eager to hear from the installers. The only drawback we encountered was getting shuffled all around on the phone on the way to get to the carpet folks.

Please be sure to water the plants displayed outdoors, especially when the weather is hot.

Assistance and advice for grass planting was helpful

Jayden pressey went above and beyond to make sure our shopping experience was a good one. He answered every single question that we had he was amazing.

Items were available, the associate was very knowledgeable and helpful. She was patient with me as I made the decision on what blower to purchase.

Wow, this store location is so dirty you have to take a shower after shopping here....last time for me for sure

Each and every time I go to shop in this store I get what I need and also the associates are people Friendly.

This store really is a disappointment to your Home Depot standards. No employees were available except behind customer service and one cash register and one to over see the self checkout lines. Very sorry but just being truthful in comparison to other Home Depot’s in our area as well as other New England states.

They are always rude. Always rushing you even if there isn’t a line of people waiting. Also they don’t listen to what you are saying. I feel the the girl was doing a guessing game. If she would have listened she would have had all the information she needed.

I love shopping @ Home Depot. It’s always a good experience and in and out the store in a timely manner.

I found the associates extra friendly and helpful

I went to go return some things and pick up a few things - FROM THE MOMENT I WALKED IN EVERYONE WAS SO HELPFUL AND NICE :)

Raid fly ribbons really helped with my gnat prob lem. Great price!

I had to make a return and was so pleased that the woman at the service desk was friendly and very helpful and focused on helping me quickly. Then my experience got even better when I had a good fortune to have Stoth ask if he could help me with lightbulbs. Everyone who owns a home knows that picking out lightbulbs has become a complicated task. Stoth was extremely knowledgeable and very efficient, knowing exactly what the options were and where they were located. Having contracted a number of homes, I generally expect to have to help myself when I go into Home Depot or Lowe’s and when I need expertise I go to the local lumberyard or kitchen design store. I wish they would put Stoth in Kitchen design because that is next on my list and it is great to deal with someone this smart and well-informed. You can tell he knows what he is doing and gives accurate information. I will add that checkout was back to the old Home Depot experience where staff was standing around talking to each other instead of helping customers. I had this not only because it is true and you can see it on the video, but also because maybe now that the store is changing you could change that too. Maybe have Storh manage them?

Very helpful employees.

It's nice to have a store where employees greet you and ask if they can help during your visit.

This store has excellent quality care and customer service. Julie and Carmen in particular were just wonderful to do business with. Julie shows exceptional care and devotion to her position and Carmen the manager was just terrific. These ladies are amazing and such examples to how jobs get done professionally and properly. We look forward to dealing with them in the future. Thank you Home Depot.

If you want excellent customer service shop at Home Depot in Hamden!

This particular store has many problems. Stay away from Home Depot gift cards! They are not treated like “same as cash”. You will not be able to use your gift card if you intended to use any other discount coupon. Associates are pleasant, but only a very few are helpful. I have been very disappointed on two occasions with this location in the last four months.

My humidifier arrived in Hamden, don't know the actual reason why, for I had seen on Carl's computer that it would come from Bristol. There were 3 of them on his screen. At 11:45 in Bristol, I was told the van hasn't arrived to deliver it. The next time I called it was said that it was not in Bristol but in Hamden. I was actually in Hamden that day at a Doctors appointment and could have picked it up a day early and saved gas as well. It was Crystal, I believe, who told me it was coming from Hamden. At least that is where I thought she was. The women were great, polite, helpful and understanding. The gentlemen were also, but I dealt mostly with the women.