Reviews for Hamden #8473

Very helpful staff; assisted me in getting the items in the car without me having to ask.

Extremely rude customer service front desk staff. More interested in being confrontational and arguing than helping to satisfy customers and earn more business. Took more time rudely trying to follow illogical rules and lecture me about them than the amount of time it would have taken to use common sense and speak politely to me. Will gladly spend several hundred dollars elsewhere.

This is my favorite Home Depot store. The sales people are very helpful and generally speaking friendly. You can find almost any tool or items there and the prices are pretty good. I bought a great pressure washer at an excellent price--a great value.

If you wants to feel at home when you shop then go to Homedepot in HAMDEN the employee are fantastic

I go here when I have to. I’d rather go to North Haven but my first choice is Wallingford. The employees seem clueless except for Peter. They gather in groups and ignore customers. The shelves are messy.

The staff is friendly and helpful. If you go late in the evening, ner closing it's very difficult to find someone to help you.

Store is clean and the staff is friendly and very professional

Asked your associate whose name is Jarell for assistance in finding a commercial fan. Jarell impressed me greatly with his professionalism and friendly willingness to help. When the fan was located on a shelf about eight feet high he retrieved a rolling ladder and brought it down for me. It is because of people like Jarell that I make Home Depot the first place I go to when shopping. Thank you Jarell.

The service was good, Jeff White from the door section was very kind and helped a lot

staff is very knowledgeable and helpful - never had a problem

Great location , very well stocked and extremely pleasant staff.

When a defective product is purchased the store is unable to help resolve the issue. They say to call the manufacturer. They would not order the, missing part. The number I called lied about the store being able to get ,me another item. The store claimed that they have nothing to do with the number I was told to call with any problems. The employees just shrug and say they can't do anything.

This Store #8473 is the neatness and most organized I have seen in the last couple of weeks. I have been to Orange, Stratford, Bridgeport and none of these store are as well organized and neat as this one. Customer Service was excellent we purchase brackets and because the young man Kyle helped us from the time we came in and after helping asked if we needed anything else. Kyle made our experience very pleasant that we wanted to purchase our grill from this wonder store. We had another great young man Anthony that helped us as well. He came out and saw the model we wanted and took us back in the back to see if there was another model already put together. He made small talk and not rushing or seeming annoyed as we where not sure if we wanted a floor model or one in a box. We eventually wanted one in the box he got the box down and put it on a cart and maneuver the cart throught some boxes until it was clear and we could steer the cart. These two young men went above and beyond for us today and stayed with us and asked if we needed anything else. This was one of the best experiences my wife and I have had at Home Depot. The User ID for the second purchase was H8B 69886 61464 password 21207 61413.

special thanks to Darren and also to other employees

Very knowledgeable associates

Darin the cashier was so very helpful and professional and I hope that he can get rewarded and acknowledged for his outstanding customer service work. Me and my cousin cannot thank him enough for all of his sincere advice and kindness.

If you need help finding anything in this store Jessica is you girl she will go above and beyond to help you

I had a wonderful experience today at the Home Depot in Hamden! Greeted and helped by the most amazing associate Jeff from Kitchen & Bath! He was so helpful and walked me to the different products I was asking about and helped me find multiple items in the store. I had questions about different items and he answered them while listening & being patient . I’m thankful I had Jeffs help as I was able to find all the things I needed but also learned a few pointers on doing a household chore with ease! Great employee!

The cashier Camryn was such a pleasure to talk to.

The staff at this location are very friendly. The store is neat and well organized. The staff are very knowledgeable. Great place to shop!!!!

I had a great experience today with Jeff and Francis they couldn’t be more helpful.... took excellent care of me since I had no clue about which door to buy...

The Hamden/Dixwell Home Depot store is terrific. Well-stocked, clean, organized. Staff is attentive and knowledgeable.

Sales associate Julianne G in the appliances area was incredibly friendly, efficient and helpful with the purchase of our washer and dryer during the Black Friday sale!!

I went to the Hamden Home Depot the employees were on the money, had customer services experiences, they have communication experiences and also they care about their customers needs. I rate them a 100%

I almost always find it easy ti find an associate to help me and he/she is usually knowledgeable.

everyone was nice and respectful , very satisfied

This store always has everything i need and the cashier Tevy always helps me find what i need. she’s very patient and kind.

Tevoyna was especially sweet to work with . She took intrest in my project and help me find the best Price

Terrible customer service. I will never go back to this particular home depot if I can help it even though it is closer to my home. Poor customer service, no accountability, lack of pride to provide first time resolution. Did not process my refund correctly. Numerous trips and failed calls to this location. If you want your blood pressure to go up go to this one. If not make the effort to go to another one.

If you ever have the pleasure of getting Denise as your cashier, you will have the most pleasant checkout and it will literally turn your day around. I went to the store knowing nothing about a fence renovation for a family friend and left with all of the tools, materials and knowledge I needed to be successful. She not only did all of this - she also did this with a professional and friendly demeanor. I truly cannot say enough nice things about how pleasant my visit was today. Kudos to a stellar employee.