#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)599-3400
Tool & Truck Rental(847)599-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6625 Grand Ave
Gurnee, IL 60031
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Customer Store Reviews

  • 4.7 out of 422 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
Great store to spend your money :).
Great store to spend your money :).
by
  • Verified Purchase
  • Recommended
Nice setup. Easy to find
Nice setup. Easy to find
by
  • Verified Purchase
  • Recommended
Dorthy Taylor in Flooring was very knowledgeable and provided excellent service
Dorthy Taylor in Flooring was very knowledgeable and provided excellent service
by
  • Verified Purchase
  • Recommended
We have always had such a wonderful experience at this store. All of the staff are knowledgeable,...
We have always had such a wonderful experience at this store. All of the staff are knowledgeable, kind, and very helpful. It is such a pleasure to shop at this Home Depot.
by
  • Verified Purchase
  • Recommended
It is easy to shop with helpful staff.
It is easy to shop with helpful staff.
by
  • Verified Purchase
  • Recommended
FYI...The Salesmen in the Doors and Windows Department are extremely helpful and knowledgeable. T...
FYI...The Salesmen in the Doors and Windows Department are extremely helpful and knowledgeable. They were a pleasure to work with and the savings vs. a specialty store was tremendous. Gurnee Store #1922
by
  • Verified Purchase
  • Recommended
Thank you for your SERVICES RENDERED.
Thank you for your SERVICES RENDERED.
by
  • Verified Purchase
  • Recommended
Staff was willing to help me find a sump pump. I was in & out within 10 minutes. Great service at...
Staff was willing to help me find a sump pump. I was in & out within 10 minutes. Great service at check out with Karin checking the warranty on line for me. Definitely recommend Home Depot for service even when they are closing!
by
  • Verified Purchase
  • Recommended
Mark, the manager, was so kind and helpful, even as the store was about to close for the evening!
Mark, the manager, was so kind and helpful, even as the store was about to close for the evening!
by
  • Verified Purchase
  • Recommended
Some department have no service people during store hours.
Some department have no service people during store hours.
by
  • Verified Purchase
The store is always clean and neat and the employees are always kind and willing to help you.
The store is always clean and neat and the employees are always kind and willing to help you.
by
  • Verified Purchase
  • Recommended
Monti's help loading at the Pro-Desk was awesome!
Monti's help loading at the Pro-Desk was awesome!
by
  • Verified Purchase
  • Recommended
Great Store! Always plenty of knowledgable employees to lend a hand.
Great Store! Always plenty of knowledgable employees to lend a hand.
by
  • Verified Purchase
  • Recommended
Received assistance. Employee's were very helpful. The store was organized and clean.
Received assistance. Employee's were very helpful. The store was organized and clean.
by
  • Verified Purchase
  • Recommended
Linda was very helpful. She really tries to be nice to everyone. She has an honest smile and a ...
Linda was very helpful. She really tries to be nice to everyone. She has an honest smile and a genuine concern for each and every customer. I know when I see her that she's gone to pay attention to me, listen to my concern, and do whatever she can to help me. Linda makes the huge "Big Box" store disappear and makes Home Depot feel like a neighborhood hardware store.
by
  • Verified Purchase
  • Recommended
Tammy from the appliance department helped us from beginning to end. She helped us find the produ...
Tammy from the appliance department helped us from beginning to end. She helped us find the products we needed and answered all of our questions. I have been to the store multiple times and the quality of service she provides is always the best!
by
  • Verified Purchase
  • Recommended
Am fortunate to have Home Depot in my neighborhood. You can rely to them any time of the year. Re...
Am fortunate to have Home Depot in my neighborhood. You can rely to them any time of the year. Representative seemed to be knowledgeable. They made me feel important. They gave me a nice treatment and helped me through the process. Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very Friendly associates, very clean store. Associates always willing to assist and guide you to...
Very Friendly associates, very clean store. Associates always willing to assist and guide you to the products we are looking for. They go above and beyond to help you in any way.
by
  • Verified Purchase
  • Recommended
Best store to get things finished.
Best store to get things finished.
by
  • Verified Purchase
  • Recommended
GREAT PEOPLE!!!!
GREAT PEOPLE!!!!
by
  • Verified Purchase
  • Recommended
The Home Depot store in Gurnee, IL is always clean, well supplied with stock, and all employees a...
The Home Depot store in Gurnee, IL is always clean, well supplied with stock, and all employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
QUICK IN & OUT. sufficient EMPLOYEES!! KEEP IT THAT WAY!!!!
QUICK IN & OUT. sufficient EMPLOYEES!! KEEP IT THAT WAY!!!!
by
  • Verified Purchase
  • Recommended
I do not shop very often at that store but, whatever I'm there I'm always surprised that you can ...
I do not shop very often at that store but, whatever I'm there I'm always surprised that you can actually walk to the store and have realy nice sales people that always are smiling, asking you if you need help. That's my favorite store now!!!!
by
  • Verified Purchase
  • Recommended
OMG!!!!!!! You guys rock!!! I spend 4 hours talking about cabinets and end up purchasing the. The...
OMG!!!!!!! You guys rock!!! I spend 4 hours talking about cabinets and end up purchasing the. They were so patient, understandable, calm!!! you guys are the best!!!!
by
  • Verified Purchase
  • Recommended
i was not sure what i was looking for. I asked an employee and he brought me right to the stop an...
i was not sure what i was looking for. I asked an employee and he brought me right to the stop and help me in a every friendly manner.
by
  • Verified Purchase
  • Recommended
I tried to return some parts and the girl was so ignorant she did not know how to work a register...
I tried to return some parts and the girl was so ignorant she did not know how to work a register or read a receipt and was very unfriendly. Thank God for Menards
by
  • Verified Purchase
OMG!!!! love that store. Always pleasant experience to shop there!!!!
OMG!!!! love that store. Always pleasant experience to shop there!!!!
by
  • Verified Purchase
  • Recommended
nice and clean. very friendly people!!!! efficient.
nice and clean. very friendly people!!!! efficient.
by
  • Verified Purchase
  • Recommended
Excellence store
Excellence store
by
  • Verified Purchase
  • Recommended
The associates at this location is always eager and available to assist if needed. The items are...
The associates at this location is always eager and available to assist if needed. The items are easy to find as well.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 422 reviews

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