#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)623-4402
Tool & Truck Rental(972)623-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5280 South Hwy 360
Grand Prairie, TX 75052
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Customer Store Reviews

  • 4.6 out of 399 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (399)
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Showing 1-30 of 399 reviews
If this store is the one on 360 and Camp Wisdom? If so then yes the people that work at that stor...
If this store is the one on 360 and Camp Wisdom? If so then yes the people that work at that store are great and friendly. Very very helpful. With the exception of one Hispanic female because when you ask her about something she kind of acts like your bothering her. Other than that they are great. Now the store on Carrier Pkwy. I try to Avoid going to that store. I say this because the customer service at that store is horrible.
by
  • Verified Purchase
  • Recommended
Store was very clean and organized our cashier Jhoana was very friendly and very polite I do reco...
Store was very clean and organized our cashier Jhoana was very friendly and very polite I do recommend this Home Depot ... we got all of the products we needed.. store was stocked except some of the garden area
by
  • Verified Purchase
  • Recommended
Go see Robert or Art when your there. They are excellent sources of info and they are incredible ...
Go see Robert or Art when your there. They are excellent sources of info and they are incredible helpful and not condescending.
by
  • Verified Purchase
  • Recommended
3 rd bag experience with this people the same story.
3 rd bag experience with this people the same story.
by
  • Verified Purchase
good location.. good people lots to choice from
good location.. good people lots to choice from
by
  • Verified Purchase
  • Recommended
Bad customer service twice in a week.
Bad customer service twice in a week.
by
  • Verified Purchase
One thousand plus, plus...
One thousand plus, plus...
by
  • Verified Purchase
  • Recommended
The cashiers in the contractor area are fast and efficient. There is one lot loader that goes ab...
The cashiers in the contractor area are fast and efficient. There is one lot loader that goes above and beyond for all customers. Omen is always smiling and I swear is the hardest working employee I have ever seen at any Home Depot. I have been going to various Home Depots every day for 25 years. I usually go to each Home Depot every day in the area I have a project. So I have been to this location every day for the last 3 months. Never a bad experience.
by
  • Verified Purchase
  • Recommended
Poor service and uneducated employees on the basic items they stock. No reason for a adult emplo...
Poor service and uneducated employees on the basic items they stock. No reason for a adult employee to be rude and wrong at the same time. If you don't know the answer use the app. The atmosphere and employees attitude of this location indicates gross mismanagement at the current time. Try another location...
by
  • Verified Purchase
Lumber manager and most lumber staff do not have customer service skills and will leave the custo...
Lumber manager and most lumber staff do not have customer service skills and will leave the customers waiting 30+ minutes to have wood cut... this is why rating is not 5 stars. Other departments are great. Also check out employee Ayan is always happy and will help you fast. Even if she is calling on the overhead for lumber staff to help cut wood in the saw area. Ayan is great.
by
  • Verified Purchase
  • Recommended
Nice store, it isn't as large or busy as the Cooper Street Arlington store and that can be a plus...
Nice store, it isn't as large or busy as the Cooper Street Arlington store and that can be a plus, consequently the selection is a little more limited. The staff makes the location.
by
  • Verified Purchase
  • Recommended
Neat
Neat
by
  • Verified Purchase
  • Recommended
Dominique is awesome.
Dominique is awesome.
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
The product was easy to find and the employee were friendly.
The product was easy to find and the employee were friendly.
by
  • Verified Purchase
  • Recommended
Do not go here for keys. I have went 3 times in the past 3 days for keys and none will work.
Do not go here for keys. I have went 3 times in the past 3 days for keys and none will work.
by
  • Verified Purchase
Friendliest Home Depot
Friendliest Home Depot
by
  • Verified Purchase
  • Recommended
Hire more people to CUSTOMER IN STORE.
Hire more people to CUSTOMER IN STORE.
by
  • Verified Purchase
  • Recommended
Customer service associates are never around to help and when they finally come to help, they are...
Customer service associates are never around to help and when they finally come to help, they are not knowledgeable. Probably the worst home Depot store I been to in all dfw.
by
  • Verified Purchase
great variety of products
great variety of products
by
  • Verified Purchase
  • Recommended
This Home Depot store consistently strive to improve its customer service. It is my go to place w...
This Home Depot store consistently strive to improve its customer service. It is my go to place whenever I need anything to improve my home. I love the helpfulness that the employees give, even when someone is not very knowledgeable on home repair.
by
  • Verified Purchase
  • Recommended
Shop here. The store is neat and clean and well organized. The staff are courteous and helpful....
Shop here. The store is neat and clean and well organized. The staff are courteous and helpful. The store is well stocked. ENJOY!
by
  • Verified Purchase
  • Recommended
The store was clean, the staff was pleasant and helpful.
The store was clean, the staff was pleasant and helpful.
by
  • Verified Purchase
  • Recommended
The management at this store is top notch. Friendly, professional and polite.
The management at this store is top notch. Friendly, professional and polite.
by
  • Verified Purchase
  • Recommended
Helen a supervisor at Grand prairie South store number 8517 she is awesome she is polite professi...
Helen a supervisor at Grand prairie South store number 8517 she is awesome she is polite professional and so kind she goes above and beyond to help you in any way she can she is a great asset to home Depot.
by
  • Verified Purchase
  • Recommended
Always friendly!
Always friendly!
by
  • Verified Purchase
  • Recommended
Always find what we are looking for and employees are awesome when asked for assistance. Very nic...
Always find what we are looking for and employees are awesome when asked for assistance. Very nice clean store!!! Would recommend to family and friends.
by
  • Verified Purchase
  • Recommended
great people great place for the home do it ur self kind of place
great people great place for the home do it ur self kind of place
by
  • Verified Purchase
  • Recommended
These stores are so addictive for all the right reasons. I always get good help here. If your ite...
These stores are so addictive for all the right reasons. I always get good help here. If your item is not in the store or not sold there, they will recommend someone or company to go to. That is good service.
by
  • Verified Purchase
  • Recommended
I always shop here. Home Depot on 360 is by far the best HD clean,helpful and friendly. I go so m...
I always shop here. Home Depot on 360 is by far the best HD clean,helpful and friendly. I go so much your employees know me. I don't know the manager but he is doing a great job. Art and James are my go to guys, but everyone there do a good job. And yes the store is clean... I should thank you instead of you thanking me So thanks again....
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 399 reviews

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