#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(704)833-1305
Tool & Truck Rental(704)833-1302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2870 E Franklin Blvd
Gastonia, NC 28056
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Customer Store Reviews

  • 4.7 out of 720 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (720)
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Showing 1-30 of 720 reviews
I love this storte akways clean and very neat . Employees are very helpful and ready to help anyt...
I love this storte akways clean and very neat . Employees are very helpful and ready to help anytime.
by
  • Verified Purchase
  • Recommended
I actually worked for another home improvement store at one time during the summer. Home Depot is...
I actually worked for another home improvement store at one time during the summer. Home Depot is hands down to service and training their employees. It is just very noticeable that everyone enjoys their working environment.
by
  • Verified Purchase
  • Recommended
Sale person told me go to Lowe’s
Sale person told me go to Lowe’s
by
  • Verified Purchase
I would like to thank home depot for all you do for the veterans and our vfw post in gastonia
I would like to thank home depot for all you do for the veterans and our vfw post in gastonia
by
  • Verified Purchase
  • Recommended
Great employees made myself feel special thanks for the knowledge of my purchase and loaded it up...
Great employees made myself feel special thanks for the knowledge of my purchase and loaded it up on my truck bed they went above and beyond so that i didn't need a trailer to take home great experience and would certainly recommend this store for u r needs
by
  • Verified Purchase
  • Recommended
Ivory in electrical is the man to see for all your electrical projects!
Ivory in electrical is the man to see for all your electrical projects!
by
  • Verified Purchase
  • Recommended
Our cashier (JTR) was excellent and made our visit with fast, efficient service along with helpin...
Our cashier (JTR) was excellent and made our visit with fast, efficient service along with helping us with a special order for delivery.
by
  • Verified Purchase
  • Recommended
Great store location. Great employees and selection.
Great store location. Great employees and selection.
by
  • Verified Purchase
  • Recommended
All of the employees at this store have always been extremely knowledgeable and helpful with each...
All of the employees at this store have always been extremely knowledgeable and helpful with each and every visit. They always stop what they are doing and will walk you to the item and locate it for you, even if it is not in the online location, they will find it. Everyone is courteous and always smiling !
by
  • Verified Purchase
  • Recommended
Home Depot stores are always well organized. They keep items that that you may need to do a parti...
Home Depot stores are always well organized. They keep items that that you may need to do a particular job together in one area so that you do not have to walk all over the store to find what you need. And I usually always find a good Supply on the shelves of what I'm looking for. I'll find two that Home Depot prices are better then the other what's its name store.u
by
  • Verified Purchase
  • Recommended
nothing to adds.ly that I love your store and your associate
nothing to adds.ly that I love your store and your associate
by
  • Verified Purchase
  • Recommended
friendly costumer services
friendly costumer services
by
  • Verified Purchase
  • Recommended
This store is nice and neat and overall friendly
This store is nice and neat and overall friendly
by
  • Verified Purchase
  • Recommended
I found this store clean and well-stocked. The employees were helpful and friendly. They made me...
I found this store clean and well-stocked. The employees were helpful and friendly. They made me feel welcome. It was a pleasant shopping experience and I will be back.
by
  • Verified Purchase
  • Recommended
Store is neat and full of employees that are ready and willing to help in any way that they can. ...
Store is neat and full of employees that are ready and willing to help in any way that they can. I wish All stores cared about their customers as much as this one!
by
  • Verified Purchase
  • Recommended
Great place to shop and always have what I need.. would like to have one in or near Mount Holly N...
Great place to shop and always have what I need.. would like to have one in or near Mount Holly North Carolina.
by
  • Verified Purchase
  • Recommended
Home Depot in Gastonia always has what I'm looking for. Great people working in this location, t...
Home Depot in Gastonia always has what I'm looking for. Great people working in this location, the employees are always kind and helpful. We used the Gastonia location for our carpet installation, great installers. The entire process was pleasant. Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
I want to commend both La'Toi and Joshua, the Manager and Assistant Manager, respectively, for th...
I want to commend both La'Toi and Joshua, the Manager and Assistant Manager, respectively, for their outstanding customer service which ensured that all of my needs were met. They went far above the call of duty and I commend them for their excellence.
by
  • Verified Purchase
  • Recommended
GREAT STORE VERY CLEAN .. '
GREAT STORE VERY CLEAN .. '
by
  • Verified Purchase
  • Recommended
Bambe really helps you when needed. Great lady and very friendly.
Bambe really helps you when needed. Great lady and very friendly.
by
  • Verified Purchase
  • Recommended
Glenn and Betty in the lumbar department were a fantastic help with our project
Glenn and Betty in the lumbar department were a fantastic help with our project
by
  • Verified Purchase
  • Recommended
Great place to shop. Very friendly and helpful staff.
Great place to shop. Very friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
I give 5 stars for the helpful employee who went out of his way to help locate an item.
I give 5 stars for the helpful employee who went out of his way to help locate an item.
by
  • Verified Purchase
  • Recommended
Everything was neet and in order. The assistant was pleasant and helpfull and the bathroom was cl...
Everything was neet and in order. The assistant was pleasant and helpfull and the bathroom was clean and fresh. Thank you and keep up the good work!
by
  • Verified Purchase
  • Recommended
CAN'T GET GOODS DELIVERYED DELIVERY SERVICE SUCKS
CAN'T GET GOODS DELIVERYED DELIVERY SERVICE SUCKS
by
  • Verified Purchase
Need paint? If so...ask for Jonathan in the Paint Center. You will immediately notice his profe...
Need paint? If so...ask for Jonathan in the Paint Center. You will immediately notice his professionalism coupled with product knowledge. Very refreshing!
by
  • Verified Purchase
  • Recommended
Store was very neat, employees were very helpful, I got in, got what I needed and out quickly.
Store was very neat, employees were very helpful, I got in, got what I needed and out quickly.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Purchased a dryer to take home with me at the time of purchase. Was sent on a scavenger hunt to f...
Purchased a dryer to take home with me at the time of purchase. Was sent on a scavenger hunt to find a cart myself and bring back to the appliance aisle, then they wouldn't even push the loaded cart to the door, claiming that was "against store policy." I got home and found the dryer didn't even come with a power cord, and they didn't bother to let me know that while I was at the store (30 minutes from my house). I called back and held over ten minutes, no one ever answered. Called again, still no answer. Called again and told the ACD I wanted a manager and someone answered right away, but it was still ten more minutes before I actually got a manager. She then placed me on hold another five minutes to "see how they could resolve this" just to come back and tell me "Yeah, we should have told you, sorry about that, nothing we can do." I called corporate and was told they were not "aware" of a policy preventing employees from pushing the cart to the door, and they are also "sorry that I didn't know they sold me an appliance with no cord, but that they would 'note the complaint'". Having purchased numerous appliances in my life I have always been advised if extra accessories are required, and it seems they would have gone ahead and located a cord for me and at least given me a slight discount for the trouble since I would have to drive 30 minutes back to purchase it.
by
  • Verified Purchase
Why is it, that this store has product out as displays, with gas, but will not allow for a discou...
Why is it, that this store has product out as displays, with gas, but will not allow for a discount for a used product. My mower was delivered with gas in the tank. I have 7 year with retail and this indicates a "used" item.
by
  • Verified Purchase
  • Recommended
Always a helping hand around, lots of great products, awesome savings thru out the store..
Always a helping hand around, lots of great products, awesome savings thru out the store..
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 720 reviews

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