#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(559)277-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3272 W Shaw Ave
Fresno, CA 93711
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Customer Store Reviews

  • 4.4 out of 426 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (426)
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Showing 1-30 of 426 reviews
Customer service from Earl and Andrew represents Home Depot well
Earl and Andrew what a team atmosphere
by
    • Recommended
    Great service
    Henry was awesome! He asked us some questions and based on the answers pulled up 3 choices of fridges on his computer. He then showed us the ones he had available on the floor. He was very knowledgeable. Even though it was very busy, he always returned to us. We will be returning to buy a new stove from Mr. Henry!
    by
      Customer service girl was rude
      What happens to customer service and being kind??
      by
        Helpful
        This store is set up pretty similar to others. The nice thing about this one is that there are actually employee around if you need help. At so many others we have always had to wander around for a while before finding an available employee.
        by
          • Recommended
          Great personal
          I bought.sealing tape.and it worked very.good it's very professional
          by
            • Recommended
            Diana Lara awesome associate!! Js!!
            Took my elderly mother to buy new refrigerator. Dreading this experience, Diana made it a pleasure. She was very helpful explaining our options and completed the transaction in a timely manner. Great associate!!
            by
              • Recommended
              My favorite Home Depot
              I purchased a air vent and the employee‘s new right where to find them and help me match them up
              by
                • Recommended
                Horrible customer service
                This home depot experience was the worst for me, nothing but miserable and angry employees right here.
                by
                  Super friendly employees
                  I was glad I drove out of the way to this store. The other home depots in Fresno make it impossible to get help in store to find things because they will page employees, you wait 15 mins, and no one shows up. Here they help you look it up on your phone, their phone, or they know where it is. The cashier Vanessa is also super nice here, I've seen her a few times since we are updating our house, and she makes check out super fast and but is personable and even asks how your day is going.
                  by
                    • Recommended
                    Great customer service
                    Cashier Lakitha was so helpful today. Very nice and polite and extremely helpful :)
                    by
                      • Recommended
                      Rude Cashier
                      Very unpleasant experience with Mary Lou. She’s rude and unprofessional
                      by
                        Well stocked
                        I buy many products and have always been satisfied
                        by
                          • Recommended
                          So so experience
                          Went in for some ryobi tools that online said they had plenty. Display was a complete mess and couldn't find some of the things I wanted. Took 20 min for someone to help me. I've been to other homedepots and have had a better experience.
                          by
                            Excellent customer service
                            Excellent customer service! Jonathan and Sandra! Very friendly! Sandra knew exactly where I needed to go and Jonathan is also very helpful
                            by
                              • Recommended
                              Amazing staff
                              Britany was an amazing cashier super friendly made my paying experience at self check out wonderful
                              by
                                • Recommended
                                Cashier very professional
                                Cashier Marylou was the only employee who was fast and friendly and very professional, personable at my visit with Home Depot 0663
                                by
                                  • Recommended
                                  Great price
                                  I purchased some horizontal blinds for my living room. Very pleased with my purchase.
                                  by
                                    • Recommended
                                    Terrible Service
                                    Terrible customer service
                                    by
                                      Pro desk
                                      The pro desk has improved so much in these past months , they hired wonderful people such as a young lady named Natalie who gives the best customer service!
                                      by
                                        • Recommended
                                        SOMEWHAT WHAT I NEEDED
                                        ONLY STORE CLOSE BY THAT HAS WHAT I NEED ,BUT NOT HAPPY WITH PERSONAL WORKING IN THEIR AREAS THEY HAVE NO EXPERIENCE ,NO TRAINING, JUST STAND THERE CLUELESS
                                        by
                                          Great customer service
                                          Henry from the appliance department was so helpful. He was efficient and knowledgeable about the products he sells. Appreciate his help and making this experience as easy as possible. Thank you
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Called in to check if an item was available. Mong, the employee on the phone stated there was one left and would put it aside for me. He did exactly that when I picked up.
                                            by
                                              • Recommended
                                              1HappyShopper
                                              I like good service..everyone is doing their job to help customers..the right way.
                                              by
                                                • Recommended
                                                Great store and extremely polite cashier
                                                I found everything I needed. Which is extremely tuff during this times. The cashier Israeleah was extremely polite and had a great attitude
                                                by
                                                  • Recommended
                                                  great store and prices
                                                  I buy all my lawn mowers Hondas
                                                  by
                                                    • Recommended
                                                    Loved the flower displays
                                                    I bought plants and vegetables for winter
                                                    by
                                                      • Recommended
                                                      Happy with all my purchases
                                                      I’ve always had a good shopping experience here.
                                                      by
                                                        • Recommended
                                                        Employee Henry HXS1555 was rude and condescending to me and my family. h was rude and condescending
                                                        Employee Henry HXS1555 was rude and condescending to me and my family. h was rude and condescending
                                                        by
                                                        • Verified Purchase
                                                        Very nice cashier!!!
                                                        Very nice cashier!!!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        The Appliance Associate Henry is Very Helpful Quick easy Shopping experience
                                                        The Appliance Associate Henry is Very Helpful Quick easy Shopping experience
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 426 reviews

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