#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(916)648-2410
Tool & Truck Rental(916)648-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2675 E Bidwell St
Folsom, CA 95630
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 457 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (457)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 457 reviews
GOOD PRODUCT SELECTION
ALL BRAND NAMES - PRICES VERY GOOD ON KITCHEN APPLIANCES
by
    • Recommended
    Extremely helpful employees!!
    Everyone from start to finish was going out of their way to help me. I’m a small petite woman who needed a ton of lumber and 450 lbs of concrete, which Jacob in the lumber department went through all of the wood, brought in new palettes to pick through, loaded it up for me, and loaded up another cart of concrete for me. I then had multiple employees help me at check out and loaded everything in my truck for me! My 2+ hour trip was completed in less than an hour. I do not leave reviews unless I’m highly satisfied, and I’ve never had such a good experience in my life. I appreciate it! Thank you to Jacob and all of the other employees who helped!
    by
      • Recommended
      Went over and beyond to help me
      First time I was really impressed by a Home Depot Employee. This older gentleman named Dennis really went out of his way to help me to get materials that I needed asap. He acted quickly and efficiently to make sure I was satisfied.
      by
        • Recommended
        happy
        deborah was happy and eager to help in any way possible
        by
          • Recommended
          Poor business practice
          Ordered pavers on 5/25 to be picked up 5/29. Was not ready,had four workers waiting to work at $130 per hour.Two hours wasted.
          by
            Above and beyond the call of duty, nailing it.
            My family have been looking for a patio set since last year. We did our comparison shopping at the other home improvement stores, and found a much better price and quality at the Folsom location. Also the sales staff especially Alan (customer service) was very helpful, professional and prompt in their jobs. He arranged our delivery and was cheerful in his attitude to provide an excellent purchase. He took the sales motto " Nailed it " to heart. Thanks
            by
              • Recommended
              Paint
              First time at this store. Needed some paint samples to paint a dresser and everything went great.
              by
                • Recommended
                Shopping for garden soil.
                I always use Kellogg's garden products and this store always has an abundance.
                by
                  • Recommended
                  Pro Orders
                  Vinyl Flooring looks fantastic went in easy. Paint color match was perfect. Customer Service at Pro desk was Eddie and he is fantastic. Always has my order ready to pick up.
                  by
                    • Recommended
                    Excellent Customer Service at Home Depot in Folsom, CA
                    I started in the garden section and then asked a clerk if they had outdoor/indoor mats inside the store. This clerk helped me locate the isle in the store where the mats were located. I found the bath items I needed because at prior visit to this store in early April, a clerk had directed me to these items. When I checked out today, the clerk was extremely nice and thanked me for shopping at Home Depot.
                    by
                      • Recommended
                      Great service
                      Employee used personal phone to show products available online
                      by
                        • Recommended
                        Excellent Service
                        Eddy in the Garden Center was extremely helpful and knowledgeable.
                        by
                          • Recommended
                          Great store to find what you need
                          Friendly people who go out of their way to help.
                          by
                            • Recommended
                            Great variety of paint's brands
                            we bought paint for our cabinets and we love it!Great quality!!.
                            by
                              • Recommended
                              Great customer service.
                              I had a wonderful shopping experience today at the Folsom Home Depot store. I was helped quickly with finding items I was getting. The employees were knowledgeable and friendly. Thank you!
                              by
                                • Recommended
                                Store Emplyee Phil was amazing!
                                I just want to rave about Phil. He went above and beyond to help us find an item we were looking for. He did not give up until he was able to locate the item. Customer service at its finest. You really need more employees like him. I also want to say that the check out lady was also nice in the garden center.
                                by
                                  • Recommended
                                  GREAT STAFF
                                  Bought washer & dryer last night & I'm so happy I did it!
                                  by
                                    • Recommended
                                    solid
                                    always happy with this store and its customer service
                                    by
                                      • Recommended
                                      Good shopping experience.
                                      I've been shopping at Home Depot for many, many years. I've always had a great shopping experience because I know I can find what I need, and help to find solutions to my questions. Plus, they are open early. Additionally, it's very easy to find what I need (I do know the stores layout generally). I've bought everything from lumber, roofing supplies, home appliances, tools and hardware, paint and supplies for home repairs, yard and garden supplies to lighting. As long as I do home repair or light construction projects I will be shopping there for years to come.
                                      by
                                        • Recommended
                                        Vert Helpful, Kind and patient Associates.
                                        Every single associate I encountered was so kind, sweet, helpful and seemed to really care. Best Home Depot I have EVER been in. I have been dealing with Lodi and Elk Grove and what a difference. Sure wish I lived closer. (I'm an hour away!)
                                        by
                                          • Recommended
                                          Amazing Customer Seevice - Above and Beyond - Flooring Associate Monica
                                          The Flooring Associate, Monica, went EXCEPTIONALLY ABOVE AND BEYOND for me! She is totally the best HD Associate I have worked with on my home improvement projects by far! She was patient, answered all my questions, and explained things thoroughly and knowledgeably, and she went above and beyond to make sure I had the best shopping experience.
                                          by
                                            • Recommended
                                            Great store nothing in the slightest bit wrong
                                            Great store good return policies
                                            by
                                              • Recommended
                                              Great Customer Service at Checkout!
                                              My customer service person, who's name was Barbara P., was professional and cheerful throughout my cashiering process.
                                              by
                                                • Recommended
                                                Can't Beat "Nordstrom's For Men™"
                                                What better way to spend part of an afternoon than browsing through manly items like electrical boxes and paint supplies? Associates at this store are friendly and professional. Always a great shopping experience
                                                by
                                                  • Recommended
                                                  This is a great store to shop at always nice people to help you with.
                                                  I go to this store at least once a week for something. Always have it in stock and if I can’t find it there is always a Associate close by and associate is always helpful would always recommend this Home Depot
                                                  by
                                                    • Recommended
                                                    Always helpful
                                                    I needed some sort of trellis for my garden to keep some climbing roses up. Valerie in the garden section took me right to where they were and have me recommendations for my needs. There was a nice variety to choose from.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Always great customer service at Folsom Home Depot. Very knowledgeable staff
                                                      by
                                                        • Recommended
                                                        Keikeke (in Paint Department) was incredibly helpful!
                                                        Excellent deal on paint!
                                                        by
                                                          • Recommended
                                                          nice
                                                          the best and jonthan is super great
                                                          by
                                                            • Recommended
                                                            Customer service was awful
                                                            Arrived at checkout and was immediately directed to self checkout. I told the cashier I could wait as he only had 1 customer with one item. The cashier again in a rude tone told me to use self checkout. I refused and waited for the single customer to complete the transaction. The cashier then range up my one item without saying a word other then how much change I got back. No "thank you " or anything else.
                                                            by
                                                              Showing 1-30 of 457 reviews

                                                              Nearby Stores

                                                              2756 Sunrise Blvd

                                                              Rancho Cordova, CA 95742

                                                              8.46 mi

                                                              Pro Service Desk

                                                              (916)858-8420

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              324 N Sunrise Ave

                                                              Roseville, CA 95661

                                                              9.91 mi

                                                              Pro Service Desk

                                                              (916)782-2986

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              6001 Madison Ave

                                                              Carmichael, CA 95608

                                                              10.70 mi

                                                              Pro Service Desk

                                                              (916)348-5317

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm