#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(916)394-0461
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Location
4641 Florin Rd
Sacramento, CA 95823
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Customer Store Reviews

  • 4.6 out of 256 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (256)
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Showing 1-30 of 256 reviews
Always find the products I'm looking for at great prices and always get great customer service too.
Always find the products I'm looking for at great prices and always get great customer service too.
by
  • Verified Purchase
  • Recommended
The Pro desk is awesome....Joey, Christina, Jim and Chrystal take very good care of me.... ABOVE ...
The Pro desk is awesome....Joey, Christina, Jim and Chrystal take very good care of me.... ABOVE AND BEYOND... At the registet Tamara is ever friendly and constantly reminding of things I forgot... Christy good job with her.
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
HELPFUL STAFF
HELPFUL STAFF
by
  • Verified Purchase
  • Recommended
The product was easy to find
The product was easy to find
by
  • Verified Purchase
  • Recommended
Carol is the best employee, So very helpful
Carol is the best employee, So very helpful
by
  • Verified Purchase
  • Recommended
Great employees very helpful thank you
Great employees very helpful thank you
by
  • Verified Purchase
  • Recommended
SOME ASSISTANCE JUST WALK AWAY ...WHEN I NEED THEM ... BUT IT OK .. SOME ASSISTANCE VERY HELFUL ....
SOME ASSISTANCE JUST WALK AWAY ...WHEN I NEED THEM ... BUT IT OK .. SOME ASSISTANCE VERY HELFUL ..THANKS
by
  • Verified Purchase
  • Recommended
Store employee and management said one thing and higher management okay it?!! Please get your ...
Store employee and management said one thing and higher management okay it?!! Please get your policy right. So it that way I wouldn't have to yell and you wouldn't have to shout at me!!0
by
  • Verified Purchase
if you are looking for something for a project; make sure you do your research. Especially being...
if you are looking for something for a project; make sure you do your research. Especially being a female and have no clue about home improvements, etc. I am looking for guidance and most of my visits, I have not gotten that.
by
  • Verified Purchase
  • Recommended
My shopping experience at this particular Home Depot was filled with excellent customer service a...
My shopping experience at this particular Home Depot was filled with excellent customer service and very helpful and knowledgable employees.
by
  • Verified Purchase
  • Recommended
Great Service
I was really pleased with the help I received at Home Depot.
by
    great place ,good value in house!
    Home depot is what i call my second home just love the place if they let me built a room there i most definitely sleep there.
    by
      • Recommended
      This was my first experience shopping at the Florin Store. The shelves were well stocked and the...
      This was my first experience shopping at the Florin Store. The shelves were well stocked and the employees were Amazing,particularly the employees in lumber and our cashier Sary! Everyone was in a great mood, knew their products,were there to help. They made sure we had a great shopping experience! I will be back! A Great Home Depot Team!
      by
      • Verified Purchase
      • Recommended
      Customer Service
      I have to give recognition to Eric, this man not only helped me with arranging my security door installation. He even followed up with me with a phone call regarding a Gaezbo that I've been waiting for. Because of him, I'm back as a loyal customer, instead of going to Lowes. I also wanted to recognize Shay! She's so knowledgeable & helped me resolved my issues. Eric was also amazing, his customer service skills & knowledge was that good. One more person I would like to acknowledge, though I don't know her name, she works in plumbing. She assisted me with the PVC parts for my waterfall. I think she's Filipino, please tell her Thank you for her expertise & great customer service. Please also give thanks to Charles, Jacob, Stephanie & Nick! Without them my visits to Home Depot would have been a disaster!
      by
        • Recommended
        Go see Dave in plumbing, he will help you get what you need, even when you only have a description.
        Go see Dave in plumbing, he will help you get what you need, even when you only have a description.
        by
        • Verified Purchase
        • Recommended
        Great service
        Went to pickup wood slats for my fence and didnt check the price . When I went to the front to pay I asked the cashier how much these were and without looking in the system she Knew the amount. She was also friendly and helped me signup for credit card.
        by
          • Recommended
          This store is always busy but has a lot of good staff working it. One in particular is Edith in p...
          This store is always busy but has a lot of good staff working it. One in particular is Edith in plumbing - man does she know her stuff
          by
          • Recommended
          WE love the garden section at this Home Depot. Staff is extremely professional and knowledgeable...
          WE love the garden section at this Home Depot. Staff is extremely professional and knowledgeable especially Michael.
          by
          • Verified Purchase
          • Recommended
          On 05/03/17 at around 6PM. I visited the Gardening dept. I had to get more mulch, lava stones an...
          On 05/03/17 at around 6PM. I visited the Gardening dept. I had to get more mulch, lava stones and gravel for my landscaping project. I approached Mars and asked if he can find someone to help me. With a smile he said, yes he will and within a few minutes the help arrived. The person that assisted me, I believe his name was Tyler. If not, I can describe him as a tall, slim build, white male. He came to assist me with no hesitation and greeted me with a wonderful smile. He was very knowledgeable and helped me load the items I came for. Both Mars and Tyler (not sure of name) worked as a team to make my returning experience as wonderful as the first.
          by
          • Verified Purchase
          • Recommended
          Customer Experience
          I had a wonderful shopping experience. I was helped by the Operations Manager, Augustine, his associate Eric & Steve. The level of customer service I received was beyond phenomenal. Eric assisted me with getting more products for my DIY landscaping renovation, Agustine, was patience & assisted with hauling the items to my vehicle along with Steve, which out of no where offering his assistance. Their teamwork really paid off. Trust me, I don't like writing reviews, due to my busy work schedule, but this one was worth my time.
          by
            • Recommended
            This Home Depot has a fabulous nursery department. The plants look healthy and there is a wonder...
            This Home Depot has a fabulous nursery department. The plants look healthy and there is a wonderful variety of plants available.
            by
            • Verified Purchase
            • Recommended
            Had a awesome person help me out today , Nancy was her name...very helpful , and knew what and we...
            Had a awesome person help me out today , Nancy was her name...very helpful , and knew what and were things were ! I will be in search of her again , very very friendly and helpful .
            by
            • Verified Purchase
            • Recommended
            I was at this store on Florin rd today , I got helped by this woman named Nancy she was so very h...
            I was at this store on Florin rd today , I got helped by this woman named Nancy she was so very helpful , I bought new closet doors , and I needed help with a storage shed , also Nancy helped me by looking up the price and who will help me install it ! Nancy was the best , very friendly , helpful , and knew her products and were everything in store was. I'm going to ask for her personals to help me each time . The best in customer service I've had in a long time . Way to go Nancy !!!
            by
            • Verified Purchase
            • Recommended
            Customer service
            Tamara is the best! Very quick and efficient! Thank you!!
            by
              • Recommended
              I like it alot
              I like it alot
              by
              • Verified Purchase
              • Recommended
              I go to the Florin Rd store because the staff there is friendly and knowledgeable. I usually hav...
              I go to the Florin Rd store because the staff there is friendly and knowledgeable. I usually have questions and they take the time to answer them and point me in the right direction. I have also used their in home contractor services and found them to be very competent.
              by
              • Verified Purchase
              • Recommended
              STORE WAS GREAT
              STORE WAS GREAT
              by
              • Verified Purchase
              • Recommended
              Great location,friendly and helpful staff
              Great location,friendly and helpful staff
              by
              • Verified Purchase
              • Recommended
              I had a quick and positive purchase at this Home Depot. Associates were very helpful and courteo...
              I had a quick and positive purchase at this Home Depot. Associates were very helpful and courteous.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 256 reviews

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