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Filter Reviews By:Rating, Profile, Gender, Age (367)
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Showing 1-30 of 367 reviews
Oct 7, 2020
Excellent store to shop for home improvement and more.....
Excellent store to shop for home improvement and more.....
by
Verified Purchase
Recommended
Oct 6, 2020
Store was clean and easy to find what I needed very professional staff. No doubt home depot proud...
Store was clean and easy to find what I needed very professional staff. No doubt home depot proud. The vela family.
by
Verified Purchase
Recommended
Sep 26, 2020
Great prices compared to other mega stores. great selection of products, Good customer service.
Great prices compared to other mega stores. great selection of products, Good customer service.
by
Verified Purchase
Recommended
1 found this review helpful
Sep 8, 2020
Great place to shop!!
Great place to shop!!
by
Verified Purchase
Recommended
Aug 21, 2020
If you need to use the Pro Desk, ask for Ginger. She is really good.
If you need to use the Pro Desk, ask for Ginger. She is really good.
by
Verified Purchase
Recommended
Aug 5, 2020
The store was organized and the cashier was friendly and quick.
The store was organized and the cashier was friendly and quick.
by
Verified Purchase
Recommended
Jul 19, 2020
The employees were really nice especially Jennifer. She had a wonderful attitude
The employees were really nice especially Jennifer. She had a wonderful attitude
by
Verified Purchase
Recommended
Jun 24, 2020
Plenty of material for projects. Store is not clean and employees are not friendly or helpful.
Plenty of material for projects. Store is not clean and employees are not friendly or helpful.
by
Verified Purchase
Recommended
Jun 16, 2020
Trying to get someone to help you is a chore. Don't even plan on calling the store because they ...
Trying to get someone to help you is a chore. Don't even plan on calling the store because they don't answer. Tried for over an hour and gave up.
by
Verified Purchase
Jun 14, 2020
So I had called about returning some wood that they had told me would be good to use for external...
So I had called about returning some wood that they had told me would be good to use for external use. They were fine with it as long as I had a receipt. I did. It had not even been a month well the wood started to weather with the heavy rains. I was shocked to see that the wood was going bad with just a few days of rain. I’m an educator. Not a contractor. I don’t know too much about the types of woods to purchase so I ask. Well I live about 30 miles away from the store, and bring wood in. Then a customer service rep named “Ginger,” tells me “you didn’t buy that here.” And, “I’m not going to return that.” I nicely told her “ma’am I called, and they said as long as I had my receipt. She sternly said “you’re lying,” and “it can’t be returned since its weathered.” Mind you I had bought not even a month ago, and the people I had asked before said it was good to use for a ramp. I wasn’t making it up. So she called the manager after I asked her to call. She was persuasively saying “I wouldn’t return it in this condition,” and saying things like “they didn’t even buy from here.” Which is totally not true because it still had the tags from the store and I had the receipt. Embarrassed by this point because there were at least 30 people in that area waiting in lines to check out. Thankfully Jeff was nice enough to tell her to return it there where she was. She then says “I’m not returning this here because there is a line, so you’ll have to go to the front.” Then she says “next time study your woods before you make a purchase.” Out loud for all to here in that area. By this time I’m furious. So I loudly say, “next time keep your mouth shut and do your job.” Not sure where they hire these people but my dad swears she was being racist since he was there listening to the whole thing.
by
Verified Purchase
1 found this review helpful
May 11, 2020
This is based off my most recent visit on Mother's Day. Although the website stated they had 45 o...
This is based off my most recent visit on Mother's Day. Although the website stated they had 45 of the dryer plug in stock that I needed, when I got there, i couldn't find them. The employee I found to help was very snooty and told me if they weren't where I had just looked then they must have sold out of them overnight. Overnight? 45 of them? So I kept looking & eventually found them on the other side of the store. I did go back and let her know that I found the 45 cords that they were "sold out" of. Wanted a plant for Mother's Day, all that was left was broken remnants. None of the employees that I saw were wearing masks and all of them acted like they did not want to be there.
by
Verified Purchase
May 9, 2020
Hardware and electrical employees were very rude. They need to stop profiling and stick to the jo...
Hardware and electrical employees were very rude. They need to stop profiling and stick to the job in hand.
by
Verified Purchase
May 1, 2020
I have to say that the mid-to older ages female employees at this store go above and beyond the ...
I have to say that the mid-to older ages female employees at this store go above and beyond the help you
They won’t give up, and they never quickly (almost running) run and hide down empty aisles!!! Like the young boys this Home Depot employs. They are always friendly and courteous, the young folks behave as if I’m bothering them, and talk to each other above my head every dam time I’m inline with one of them !
Poor. Training of their young employees !
by
Verified Purchase
Recommended
Apr 29, 2020
Everyone was very helpful. They did their best to assist me in a timely manner. The resulting ord...
Everyone was very helpful. They did their best to assist me in a timely manner. The resulting order was finalized and processed easily because of their efficiency and product knowledge.
by
Verified Purchase
Recommended
Apr 26, 2020
was pleasantly surprised at how employees maintained a steady safe flow to get in home depot and ...
was pleasantly surprised at how employees maintained a steady safe flow to get in home depot and getting out. Considering the pandemic we are in ..things flowed nicely at home depot all employees seemed to be nsync. Good job Home depot employees!
by
Verified Purchase
Recommended
Apr 4, 2020
Good Customer Service and AWSOME Pro Desk Employee’s and great customer service! Highly recommend...
Good Customer Service and AWSOME Pro Desk Employee’s and great customer service! Highly recommend this store!
by
Verified Purchase
Recommended
Mar 10, 2020
Needs to keep up with inventory.
Needs to keep up with inventory.
by
Verified Purchase
Mar 6, 2020
It is very difficult to get help when needed and when found employees are not in the best of mood...
It is very difficult to get help when needed and when found employees are not in the best of mood and customer service satisfaction does not seem to matter. Other than that issue store is fine.
by
Verified Purchase
Recommended
Mar 4, 2020
I just bought the 5x10 Kavanaugh trailer. It had to be set-up before I could hook up and take it ...
I just bought the 5x10 Kavanaugh trailer. It had to be set-up before I could hook up and take it home. Jennifer was the one who took it upon herseld to get my trailer ready for me (they were short staffed). She did an excellent job! I really like the trailer and the price was great too. Thanks.
by
Verified Purchase
Recommended
Feb 15, 2020
Store was relatively clean however the cashier Paula had an attitude problems and needs to go ba...
Store was relatively clean however the cashier Paula had an attitude problems and needs to go back to school and learn some manners. She has no reason working as a cashier unless management is fine with her being rude to customers. I observed herod the same thing to the person I front of me as well. Bad job Paula.
by
Verified Purchase
1 found this review helpful
Feb 3, 2020
The store was clean and the shelves were fully stocked, our cashier was very friendly..
The store was clean and the shelves were fully stocked, our cashier was very friendly..
by
Verified Purchase
Recommended
Jan 30, 2020
Excellent customer service employees go above and beyond. Ben was excellent in helping me out
Excellent customer service employees go above and beyond. Ben was excellent in helping me out
by
Verified Purchase
Recommended
Jan 29, 2020
friendly staff, easy to find what I needed, and the place was clean
friendly staff, easy to find what I needed, and the place was clean
by
Verified Purchase
Recommended
Jan 27, 2020
Great store, friendly environment, helpful employees
Great store, friendly environment, helpful employees
by
Verified Purchase
Recommended
Jan 13, 2020
Yes I got assistance but not one that I can agree with!
Yes I got assistance but not one that I can agree with!
by
Verified Purchase
Recommended
Jan 9, 2020
Ben and Melissa are extremely helpful and the customer service at this store is great
Ben and Melissa are extremely helpful and the customer service at this store is great
by
Verified Purchase
Recommended
Jan 7, 2020
Was well organized
Was well organized
by
Verified Purchase
Dec 16, 2019
Very helpful staff, I've been in twice and have been helped by Margie both times she helped me lo...
Very helpful staff, I've been in twice and have been helped by Margie both times she helped me locate some power tools without hesitation. The store is neat and well stocked and staff is very helpful! Thanks again Margie!
by
Verified Purchase
Recommended
Dec 12, 2019
Store was extremely clean and good customer service
Store was extremely clean and good customer service
by
Verified Purchase
Recommended
Dec 12, 2019
This is a really good home Depot. Customer service is always friendly and employees are great
This is a really good home Depot. Customer service is always friendly and employees are great