Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (367)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 367 reviews
Apr 29, 2024
Amazing employees
There is a lady in the garden department who seems to really know her stuff. I was looking for plants and found one that I really liked because the way it looked and mentioned that my cat likes to eat my other plants and she came over and let me know the plant I was looking at is severely toxic to animals and recommended another plant like it that is a good substitution that’s also 100% safe for my fur babies. She apologized for interruping our conversation but said she didn’t want my cat to get sick so she felt like she should inform me and help me find an alternative.
by
Recommended
May 2, 2024
Plumbing department is always stocked and Edward is very helpful
I went in to change my current water line from pvc piping to aplex.it was the best move I have ever done.
by
Recommended
Mar 16, 2024
Helpful, knowledgeable employees
Joshua was very helpful as we selected a water heater. He patiently helped us compare features and warranties, and helped us find fittings that we needed. He even went and got a cart and loaded it for us. Plus, I found a beautiful plant and fertilizer.
by
Recommended
Feb 22, 2024
Best location in a 200 mile radius
I’ve had nothing but positive experiences at this location. Friendly faces knowledgeable staff. This should be the model store y’all hit the jackpot with outstanding employees.
by
Recommended
Feb 12, 2024
Don't care about Customers that spend thousand of dollars their.
Over the years I have spend tens of thousand of dollars at this location Corpus Christi, TX 78410. I just had a refrigerator, washer, dryer & a built in Microwave delivered on Monday 02/05/2024. The delivery guys were great. I did find out the Microwave I bought wouldn't work for the area I thought. Upon returning the item on 02/11/2024 was charge a 15% restocking fee of $64.63. Said it was a special order item. They can sell this in the store, so I don't understand why I was charged this fee. I wasn't told about the fee until I returned it.
by
Nov 26, 2023
Could be better
I liked the product I bought, but the overall condition of the store very much needed improvement..
by
Recommended
Nov 19, 2023
DeWalt items
Went to buy a DeWalt 200+ blower had no problems finding it and also had an employee help me carry it to the self checkout. I will be coming back to this location.
by
Recommended
Oct 11, 2023
Awesome store
Remolding and everything that you might need they have and the team were great from the floor hands to the cashiers
by
Recommended
Oct 3, 2023
One star is too many
Curbside customer service is a total cluster. In-store is over staffed with cashiers and understaffed with knowledgeable employees.
by
1 found this review helpful
Jul 18, 2023
Great store
This Home Depot consistently provides a reliable shopping experience experience. Well stocked, clean, friendly, helpful employees.
by
Recommended
Jul 18, 2023
Unable to get help
Not a single person helped me after asking 3 times. I was told by an associate to go look for another associate that was wearing a pink shirt. Once found, he said he didn't know about the products but could try and help in a few minutes. Another associate said he would page someone to come help. No one came. I was able to read all the boxes and even open 1 to look at the parts of the disposal to see what additional parts I had to buy. Not one person helped me. Not one person came to answer my questions. Will not be back. I'll make the 25 minute drive some where else.
by
1 found this review helpful
Jun 18, 2023
Military Discounts DENIED OVER APP!!
Employees have zero training (they told me they learn most everything from their customers) that’s a Fail!!! Also I served this country for over 30+ years and some Millennial reject in your corporate office thinks I need your APP to receive a 10% military discount, like I still haven’t done enough for this country I need to help your algorithms or some bull
by
May 25, 2023
Helpful employees
Employee went to get me a cart for a lawn mower I wanted to buy but I really needed a cart and employee ran to get me one.
by
Mar 21, 2023
To go place for tools and accessories
Been making updates to my house and it is such an awesome place to help with anything needed
by
Jan 19, 2023
Home is a place to cherish, Home Depot has a descriptive name, an excellent atmosphere.
Our agenda to return and reorder a more complimentary blend for our home project was met with enthusiasm and understanding of our need in an ongoing adventure in remodeling an old home.
by
Recommended
Dec 14, 2022
Great customer service
I went to home Depot and bought a stove, range hood, washer/dryer. Was very pleased with how patient and thorough the salesman was and how quickly we were able to pick out the perfect items for our home.
by
Recommended
Nov 17, 2022
Close to me
The store is centrally located. Has easy access
by
Recommended
Sep 29, 2022
If only there were negative stars.
Isles in the lumber and other departments filled with shipments of merchandise clearly labeled for other areas. Couldn't even get a cart in to gather needed materials. Evidence of poor management and organization.
The contractor portico which is intended for immediate loading/unloading only is constantly filled with vehicles by those who feel it's their personal parking.
Website says they have X many in stock, you get there and they don't, and asking for help is generally an exercise in futility.
I wish the other two Corpus Christi stores were closer, because in comparison they rock.
Disorder, disorganization, poor management.
by
2 found this review helpful
Sep 18, 2022
Great Customer Service
My husband and I went in to the Calallen location this evening. We were able to find an associate in the tool section that was so helpful and having an associate at the self check to help us with out purchase was great.
by
Recommended
Aug 5, 2022
Absolutely Pitiful & Disgraceful Service
I don’t believe that I have ever been mistreated and disrespected (Especially As A Customer) for so many years and so many occasions by a business. First and foremost, it should never matter how much money as customer has spent. The customer should be treated with hospitality and respect because that customer chose your store or service out of the countless other options. To add context, I have personally spent over $75,000 of my own money in the last 8 years as a homeowner at Home Depot. I also have always maintained a healthy $25,000 line of credit and remained in perfect standing with that. I have finally had one too many negative experiences with this store. Some examples would include picking up an HVAC unit in-store and having an associate present it to me with an obvious 12 inch dent in the main condenser unit. No accommodations there. I picked up several pallets of vinyl plank flooring and traveled home 30 miles, only to realize that the only correct boxes were the top few boxes. The other 50+ boxes were other brands entirely. Again, I had to personally haul them back to the store to return them and was issued a refund and told they were actually out of stock. This forced me to travel 50 miles to another location to repeat the process. The list of wrongdoings is unbelievably endless. This is also an accumulation of complete disrespect. Almost every single employee does not acknowledge my presence whatsoever, I am never greeted, I have never once been asked if I needed any help finding an item, I’ve never been asked once if an employee can assist me loading my truck, the cashiers have never asked if I found everything okay, never thanked me for shopping there, etc. In fact, today a younger lady named Paula had to be called back to her register that she abandoned to ring up my items. This very clearly irritated her. She approached the register with the grumpiest face, did not look at me, did not say hello, etc. She began quickly scanning my items in silence and the only words she spoke was “$405”. She took my cash, settled it, gave me my change in silence and immediately walked away without a word. I then had to stop her and ask if I can bag my items in the plastic Home Depot bags and she replied yes and walked away. I then stood there bagging all of my items while other employees continued around me. There are so many more experiences, but I will wrap this up by saying after almost a decade of doing tons of business at this store, I am throwing in the towel. I am so uncomfortable shopping here now and truly saddened by all of this. Believe it or not, this experience has left me feeling so small, weak, and overall, just low. I cannot fathom the thought of contributing another penny of my hard earned money to such a rude, unappreciative establishment.
by
2 found this review helpful
Jul 28, 2022
Excellent service
Employees were very knowledgeable and helped carrying my products to the car.
by
Recommended
Jul 27, 2022
Always have what you're looking for
The 5-Points store always has what we're looking for whether it's a specific light fixture, electrical wiring or a lawn mower. The garden center always has a great selection and incredible prices.
by
Recommended
Jul 15, 2022
Worse employees
Employees are rude and don’t know anything in the store, I had to ask multiple employees for help and none knew how to help me with making a key!
by
1 found this review helpful
Jun 8, 2022
Great customer service, Diana in Electrical was awesome. Curbside was very quick, Tony, was very polite.
Have shopped this store very frequently. Always a good experience.
by
Recommended
May 22, 2022
Features were exceptional with professional customers service from sales professionals.
I have been looking for past few weeks, my sales team made sure I was satisfied with my experience, & I was satisfied with my experience.
by
Recommended
May 10, 2022
TOTALLY SATISFIED
by
Recommended
May 7, 2022
great prices,friendlysalespeople,clean store.
by
Recommended
Apr 27, 2022
Customer service is non-existent!
You'll never find anyone to help load ANYTHING into your vehicle. The plumbing section was empty but there was plenty unopened boxes of fittings, etc overhead. After finally getting someone to get the boxes down, she stood on the ladder and THREW the box down to me to catch! Then just stormed off when I let the box crash to the ground. Tried to find someone to ask what type of adhesive was needed for a shower tile install. The guy handed me a tub of adhesive, said "This should work" and walked off . He had handed me a flooring adhesive that said right on the front "Not for wet or damp areas". Oh also...PLEASE water your dang plants! Or mark the poor things down that are dying for a drink instead of throwing them away & filling the landfills!
by
1 found this review helpful
Mar 20, 2022
Great store
Employees are always very helpful.
by
Recommended
Mar 15, 2022
Best!!
We tried the other 2 locations in town and another home improvement store, but THIS location had EVERYTHING we needed. Friendly helpful staff too!