Reviews for Fields-Ertel, OH #3813

The staff are helpful and knowledgeable

We were looking to buy a washer and the Mason Home Depot Associate Ms. LEISA assisted us kindly and guide us through the selection of the best product based our requirements. She patiently listened to all our questions and answered them politely. She did an outstanding support with our purchase and we were delighted by her service. She is such an asset to the store. **THANK YOU VERY MUCH** you are a star performer Leisa** From Mohan&Meena

I got a good deal on some high quality interior door handles that I didn't know existed. I opened a credit card account and received interest free financing and with a bonus. Couldn't ask for better service !

I needed basic things on this trip. Every employee I interacted with (3) were so helpful and went the extra step to make sure I got what I was searching for. It was nice to have great customer service for a change! Thank you!!

Good price great product

Mike the Manager was active and engaged not only with staff but myself as a customer. Nice to see! This was the best experience I had in the store ever! Thoughtful helpful and involved staff!

Thank you Logan for helping me with all those 50 pound bags. You went above and beyond!!

I would recommend this store unless you are getting paint. They have a very firery shewolf behind the paint desk.

This Home Depot store has been my favorite for several years. Not only have I bought building materials and flooring, but I have bought a variety of many other products through the past 20 years, including paint, yard items, light fixtures, hardware, boxes and storage containers, kitchen items, storm doors, whole new front entry for condo, and lumber. Much improvement in my condo is provided by Home Depot products. Employees and sales people have always been courteous and helpful, and products are not only superior, but there is a variety from which to choose.. The store has always been clean and orderly. I have many compliments on my home improvements, and I am always proud to explain that my place is a show place because of Home Depot. Thank you.

Great service. Pleasant associates. In and out quickly. Had what I needed. What more could you ask for?

The staff at the Home Depot at fields Ertl is amazing. I buy all my lumber at this store since they are so helpful in knowledgeable.

Nice, big clean store. Some of the most friendly and most helpful employees! It’s excellent customer service like this that makes me want to keep shopping here.

Bianca did a fantastic job and was very nice at checkout!

Great, helpful, honest about their knowledge employees.

We went into purchase a washing machine this week during the Memorial Day sale. The employee who helped us was extremely knowledgeable and friendly. She helped us pick the best option for our needs. We enjoyed working with her.

Lesia was awesome! I was pretty overwhelmed with all the choices and decisions regarding the appliances I needed to purchase but she was friendly, attentive, helpful, patient and professional. She made certain to let me know how long the sale would last, told me the added costs upfront and sent me back home to measure one more spot before making my final purchase. Thanking God for Lesia!

I support my local Home Depot because it reflects the heart of the corporate office. I really like their resistance to follow suit and get mixed up in the politics of the State of Georgia. As a Legal American I fully support voter integrity. And I stand with Georgia and The Home Depot. And I will no longer be supporting those companies and sport organizations that overstep their place in society. As for me and my house we will serve the Lord. And we will only support government, business, ect. that reflect our values

The last visit to Home Depot was for carpet. We had ordered it the day before and it was ready when we got there. Our Home Depot always has someone who will assist you and will go with you to make sure you find what you are looking for. The associates are always friendly and anxious to help. The store is always clean and neatly stocked.

NO MASKS REQUIRED!! Store was very clean, stocked, and cashier was awesome!!!!!

Nice Store Close to my house

The sales associate at the appliance department was very helpful and knowledgeable in helping me choose a washer and dryer!

We found the appliance department representative attentive and answered, or found answers, to all our inquiries. Took time to explain our Return options and Warranty Purchase option.

Always able to find what I need or ask someone for assistance.

We have used Home Depot for installation of Pergo flooring and carpeting, as well as Bali vertical blinds. We had wonderful service provided by Mr. Frank Trick, who is extremely knowledgeable and friendly. Also had help for the blinds from associate in that department, Steve, who showed us different options and savings. Recommend them!!

Store was right on fast service good help and on line app to find what you need .Makes it a breeze.To do a job number one .Dealing with this store daily for my paint & maintenance business.

Professional great customer service at the Pro desk

The store was very clean and the associates were very courtesy,Friendly,knowledgeable. The associate/ Cashier Rob, was very courtesy,friendly and helpful and wrung us quickly. out the door quickly Thank you

The employees seem friendlier at this location

Once again, its like we have to be the employees when we go to any HD & when the employees laugh & talk about us behind our back, & yes we can hear the flooring guys doing it, while they set on their butts getting paid for telling us, its not instore you have to order it online, can it be here tomorrow, no it will be a week at least. really? must be nice & you have no 12/3 in stock? really (again) oh theres a copper shortage going on? we hadnt heard, lol Thanks anyway

This store was busy, which of course is a good thing, but the employees still take time for the customers needs!