#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)404-2013
Tool & Truck Rental(216)404-2010
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
877 E 200th St
Euclid, OH 44119
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Customer Store Reviews

  • 4.4 out of 414 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (414)
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Showing 1-30 of 414 reviews
Extremely helpful staff from the beginning to the end. One employee Vell went above and beyond t...
Extremely helpful staff from the beginning to the end. One employee Vell went above and beyond to help me. She was polite and kind.
by
  • Verified Purchase
  • Recommended
Nice and clean. The people are extremely friendly
Nice and clean. The people are extremely friendly
by
  • Verified Purchase
  • Recommended
We went to this Home Depot after calling to confirm mulch was on sale for $2.66/bag. We confirmed...
We went to this Home Depot after calling to confirm mulch was on sale for $2.66/bag. We confirmed it was and drove up there. We were advised it was $3.33 a bag and couldn't honor the $2.66 price. We bought it anyways as i didnt want to take my mom from store to store as she just had a knee replacement. The associates were friendly but I'd think someone would honor a price they provided on the phone within an hour of going to the store. I easily spend thousands at HD annually; I may look to take my business elsewhere as I'm in customer service and promote honesty and integrity. I hope they make this right.
by
  • Verified Purchase
Great place Wonderful people
Great place Wonderful people
by
  • Verified Purchase
  • Recommended
The cashier in the garden section Reaseeda (sorry for misspell) was very rude and not helpful. A ...
The cashier in the garden section Reaseeda (sorry for misspell) was very rude and not helpful. A certain brand of soil was labeled $5.00. It wrung as $7. I told her about it and she only was rude. She MADE me go back and take a picture of it, instead of coming herself (it was very close to the register.) I showed her the picture and took my phone from me to look at it. She then still refused to change the price. She said the sale was over, but this wasn't a sale tag. The tag was normal and said 08/18/19 on it. She also deleted the picture off my phone further messing with my personal property. Any other retail store you go to honors the label. This is ridiculous.
by
  • Verified Purchase
Always friendly and helpful staff. That's what sets them apart from all the other home improvemen...
Always friendly and helpful staff. That's what sets them apart from all the other home improvement stores and what keeps me coming back.
by
  • Verified Purchase
  • Recommended
This had me in and out under 20 minutes, great service.
This had me in and out under 20 minutes, great service.
by
  • Verified Purchase
  • Recommended
I have been a customer at this Home Depot for several years and always leave with the product I w...
I have been a customer at this Home Depot for several years and always leave with the product I was looking for and always have a good visit and good customer service.
by
  • Verified Purchase
  • Recommended
Clean generous amounts of products and services
Clean generous amounts of products and services
by
    • Recommended
    Great service
    Great service
    by
    • Verified Purchase
    • Recommended
    EXCELLENT CUSTOMER SERVICE!!!! STACEY & CHERYL ARE THE BOMB!!!!! LOVELY LADIES AND VERY HELPFUL...
    EXCELLENT CUSTOMER SERVICE!!!! STACEY & CHERYL ARE THE BOMB!!!!! LOVELY LADIES AND VERY HELPFUL!!!!!
    by
    • Verified Purchase
    • Recommended
    This is my go to DIY store. Always busy and well staffed with some knowledgeable staff.
    This is my go to DIY store. Always busy and well staffed with some knowledgeable staff.
    by
    • Verified Purchase
    • Recommended
    I went to Home Depot to find some painting items and I bought 2 awesome painting kits where I sav...
    I went to Home Depot to find some painting items and I bought 2 awesome painting kits where I saved a lot of money versus buying each item separate. Thanks Home Depot!
    by
    • Verified Purchase
    • Recommended
    Well stocked and helpful associates
    Well stocked and helpful associates
    by
    • Verified Purchase
    • Recommended
    This store is always well stocked, neat, and uncluttered. I like the self checkouts, you can pro...
    This store is always well stocked, neat, and uncluttered. I like the self checkouts, you can process your transaction super fast!
    by
    • Verified Purchase
    • Recommended
    I asked for help and the employee happily took me to the items,she didn't just tell me an aisle n...
    I asked for help and the employee happily took me to the items,she didn't just tell me an aisle number and walk away. All the items I needed were in stock and fairly priced.Great experience today at Home Depot!
    by
    • Verified Purchase
    • Recommended
    Employees, especially Vell is amazing and knowledgeable!
    Employees, especially Vell is amazing and knowledgeable!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I have always shopped at the Home Depot in Euclid Ohio, I'm always able to find everything I'm lo...
    I have always shopped at the Home Depot in Euclid Ohio, I'm always able to find everything I'm looking for and the story is always clean and the staff members are always very helpful
    by
    • Verified Purchase
    • Recommended
    I have used Home Depot for many years and have come across good and bad stores. This one is the ...
    I have used Home Depot for many years and have come across good and bad stores. This one is the best of the good stores and I am from out of town on a "mission" to help my daughter with a project. Store spotlessly clean and organized, employees all seemed to enjoy their jobs and every one I came in contact with on multiple visits was eager to help me out. I drive past another Home Depot to go to this one when I have a need.
    by
    • Verified Purchase
    • Recommended
    Everyone I have come into contact with in this store (except for one total AH) has been great. I ...
    Everyone I have come into contact with in this store (except for one total AH) has been great. I like shopping at my Home Depot. If I’m there it usually means I’m bettering my most intimate surroundings ..and that brings happiness :-)
    by
    • Verified Purchase
    • Recommended
    Had a great experience while shopping at the Home Depot in Euclid Ohio today! Great sales on gril...
    Had a great experience while shopping at the Home Depot in Euclid Ohio today! Great sales on grills and clearance merchandise in the Garden Center! Nick, the store manager, helpd me with my plumbing needs, and my cashier, Casey, was outgoing, friendly, and very efficient.... Will definitely be back
    by
    • Verified Purchase
    • Recommended
    Chains of habit are too light to be felt until they are too heavy to be broken. Euclid Home Depot...
    Chains of habit are too light to be felt until they are too heavy to be broken. Euclid Home Depot help me break the Ball & Chains off myself, when it comes to buying merchandise from their store, keeping my house maintained! ...Gratitude.
    by
    • Verified Purchase
    • Recommended
    The will to win, the desire to succeed, the urge to reach your full potential... these are the ke...
    The will to win, the desire to succeed, the urge to reach your full potential... these are the keys that will unlock the door to personal excellence! This Home Depot always help me find the keys when it comes to my Home Improvements! ...Gratitude.
    by
    • Verified Purchase
    • Recommended
    The customer service I received today was amazing !! Kudos to all the people who helped me today....
    The customer service I received today was amazing !! Kudos to all the people who helped me today. Pam was awesome and took me to the exact aisle and Bin where the lag bolts were I needed even taking the time to count them out with me and make sure each bag had the correct qty. Then she walked me to the front where she handed me off to the capable hands of Tim who then helped me with the checkout process including looking up my company's tax exempt status and even went so far as to call my boss for the credit card number. Thanks for a great start to my day. Euclid Home Depot !! Thanks!
    by
    • Verified Purchase
    • Recommended
    About two weeks ago I went the hardware department and I received excellent customer service from...
    About two weeks ago I went the hardware department and I received excellent customer service from a young lady by the name of Corine. I have vision problems, and it’s difficult for me to see and read small print. She was very patient and knowledgeable of the department and did not stop looking until she found the screws I needed for the stand I’d purchased from another store. I truly appreciate the great customer service I received from the young lady.
    by
    • Verified Purchase
    • Recommended
    Very friendly people who are willing to help you. Always special deals and the Saturday workshops...
    Very friendly people who are willing to help you. Always special deals and the Saturday workshops for kids is awesome
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This has been my regualr store for years. Staff is pleasant, informed, and helpful.
    This has been my regualr store for years. Staff is pleasant, informed, and helpful.
    by
    • Verified Purchase
    • Recommended
    Employees at this store are great.
    Employees at this store are great.
    by
    • Verified Purchase
    • Recommended
    Store was clean, staff friendly and helpful, no waiting in long check out lines.
    Store was clean, staff friendly and helpful, no waiting in long check out lines.
    by
    • Verified Purchase
    • Recommended
    Everything I needed was at the one store and in stock
    Everything I needed was at the one store and in stock
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 414 reviews

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