#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)622-2604
Tool & Truck Rental(847)622-2610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
955 N Randall Rd
Elgin, IL 60123
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Customer Store Reviews

  • 4.7 out of 321 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (321)
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Showing 1-30 of 321 reviews
Friendly people working there willing to help anyone from the novice to the pro. They also aren't...
Friendly people working there willing to help anyone from the novice to the pro. They also aren't afraid to send you to another store that has a larger inventory.
by
  • Verified Purchase
  • Recommended
Great location, excellent and friendly employees. I would highly recommend you check out this sto...
Great location, excellent and friendly employees. I would highly recommend you check out this store!
by
  • Verified Purchase
  • Recommended
I Love this store , the managers and the employes. THis is my main store and the rock.
I Love this store , the managers and the employes. THis is my main store and the rock.
by
  • Verified Purchase
  • Recommended
We live 30 minutes from the Elgin store and do not mind the drive to shop there. The employees ar...
We live 30 minutes from the Elgin store and do not mind the drive to shop there. The employees are helpful and the shelves are always stocked.
by
  • Verified Purchase
  • Recommended
The BEST home improvement store anywhere by far. The BEST employees, the best customer service I ...
The BEST home improvement store anywhere by far. The BEST employees, the best customer service I love this location.
by
  • Verified Purchase
  • Recommended
I like going to my neighborhood Home Depot because they are awesome employees they always ask you...
I like going to my neighborhood Home Depot because they are awesome employees they always ask you if you need help they're always there for you and they are all very knowledgeable
by
  • Verified Purchase
  • Recommended
I love shopping at Home Depot. It's clean, not cluttered. Overall, associates are very knowledgea...
I love shopping at Home Depot. It's clean, not cluttered. Overall, associates are very knowledgeable and take their time to help & answer questions. Home Depot prices are comparable if not cheaper than local competitors.
by
  • Verified Purchase
  • Recommended
The store is a little on the smaller size which at times makes me drive further away to another H...
The store is a little on the smaller size which at times makes me drive further away to another Home Depot Store.
by
  • Verified Purchase
  • Recommended
This store is very convenient but because of its small size at times I have to go to another Home...
This store is very convenient but because of its small size at times I have to go to another Home Depot further away.
by
  • Verified Purchase
I’ve been going to this store for over 10 years. Great staff!
I’ve been going to this store for over 10 years. Great staff!
by
  • Verified Purchase
  • Recommended
Great store! Always have helpful people around to answer a question or help us find things!
Great store! Always have helpful people around to answer a question or help us find things!
by
  • Verified Purchase
  • Recommended
...
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by
  • Verified Purchase
  • Recommended
We just bought a house and Home Depot is our go to store. This was my first time at this location...
We just bought a house and Home Depot is our go to store. This was my first time at this location, employees were engaged and willing to help.
by
  • Verified Purchase
  • Recommended
All employees we encountered were so nice -always greeting with a "hello" and "Is there something...
All employees we encountered were so nice -always greeting with a "hello" and "Is there something I can help you with.". We especially loved the energy of a young man called Alex!
by
  • Verified Purchase
  • Recommended
I had a very pleasant experience purchasing a set of blinds to replace a hard to fit window. Ev...
I had a very pleasant experience purchasing a set of blinds to replace a hard to fit window. Even though my previous purchase was for the wrong blind, I was advised that I can still return my mistake. The employee was very helpful in making my choice with no pressure and in terms I could understand without being very handy.
by
  • Verified Purchase
  • Recommended
Of the dozen Home Depot stores I frequent, This store has the most helpful staff.
Of the dozen Home Depot stores I frequent, This store has the most helpful staff.
by
  • Verified Purchase
  • Recommended
Bob in plumbing was extremely helpful in helping me with my installation project.
Bob in plumbing was extremely helpful in helping me with my installation project.
by
  • Verified Purchase
  • Recommended
Very friendly employees especialy at the cashier area
Very friendly employees especialy at the cashier area
by
  • Verified Purchase
  • Recommended
I like this store. have only had one issue when I bought a Samsung fridge. did research on fridge...
I like this store. have only had one issue when I bought a Samsung fridge. did research on fridges before I bought it and was extremely glad I got a 5 year warranty because I have had it 2 years and had ice maker repaired 6 times. home depots warrantee has been excellent on fixing it. never had an issue with home depot. I have had a nice front door installed and they did an excellent job with that also. thanks
by
  • Verified Purchase
  • Recommended
They were very nice and answered my questions.
They were very nice and answered my questions.
by
  • Verified Purchase
  • Recommended
This store always seems to have what you need. Personnel are very knowledgeable and helpful. Gr...
This store always seems to have what you need. Personnel are very knowledgeable and helpful. Great first thing in the AM.
by
  • Verified Purchase
  • Recommended
Everyone is always friendly and helpful
Everyone is always friendly and helpful
by
  • Verified Purchase
  • Recommended
The store is closest to my home,and the associates were friendly and very helpful. I have also v...
The store is closest to my home,and the associates were friendly and very helpful. I have also visited other Home Depot locations and received equal service. I always recommend Home Depot to my friends, customers and my family.
by
  • Verified Purchase
  • Recommended
The employees at this store are consistently helpful and friendly. Almost every one seems to kno...
The employees at this store are consistently helpful and friendly. Almost every one seems to know where everything is. Just heads and shoulders above the other local big home stores
by
  • Verified Purchase
  • Recommended
Very friendly and helpful staff.
Very friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
I was pleased with the customer service I received. Employee Anthony helped me with my doors eve...
I was pleased with the customer service I received. Employee Anthony helped me with my doors even though he is in paint. I was in and out of the store with what i needed and quickly back to the job. Thank you for all your help.
by
  • Verified Purchase
  • Recommended
It is easy to find assistance when needed. You're even greeted at the door most of time and asked...
It is easy to find assistance when needed. You're even greeted at the door most of time and asked if you need assistance to find anything or have any questions. It's a great store!
by
  • Verified Purchase
  • DIY
  • Recommended
The Pro desk was the place to go for solid building expertise. The crew was very helpful, partic...
The Pro desk was the place to go for solid building expertise. The crew was very helpful, particularly Kevin, who made the order and delivery process painless. The Store was clean, and well stocked, and as I said, the Pro desk was awesome.
by
  • Verified Purchase
  • Recommended
Kevin was very helpful in finding the right type and size of board, plus fasteners (screws) to re...
Kevin was very helpful in finding the right type and size of board, plus fasteners (screws) to repair my home privacy fence. All the employees were very courteous and helpful.
by
  • Verified Purchase
  • Recommended
The Home Depot Customer Service employee was not friendly.
The Home Depot Customer Service employee was not friendly.
by
  • Verified Purchase
Showing 1-30 of 321 reviews

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