Reviews for Elgin #1934

The guys loading mulch into my truck were freindly, helpful and organized. They also worked well together! Simply a great attitude!

Looks like the rental system is hijacked by their Penske collaboration. Home Depot advertise one price and you end up with renting from Penske. This is bad business.

Got the wrong hinge handed to me when I insisted it was not the same

Always like the store. Close to my office.

I have purchased many things from this store and I have been very satisfied with all of their products, The employees are very friendly and helpful. Thank you Home Depot for the AWESOME service that you give to your customers.

I recently bought a home in the area and wanted to make several upgrades. My daughter and I had visited a few flooring stores and had questions about how to convert the existing tile and carpet to waterproof vinyl. Rod at the Elgin Home Depot was the first person who took our questions seriously and helped us understand the options. He also helped when the estimate came back with conflicting information and guided us to a less expensive alternative.In addition, when I mentioned that I also wanted to revamp closets and blinds, he quickly connected me to other Home Depot staff to help. We have used Home Depot for other home project in the past 25 years, and the support and responsiveness we got from Rod in Elgin far surpassed any previous assistance, most of which has been quite useful and competent.

Waited in the power tool aisle for 30 minutes, asked 3 different employees for help to unlock a few tools and nobody came back or helped.

I bought some cleaning stuff for my house and the prices are just right.

Do not waste your time with Mike. He refused to help me. While I waited for the other employee I watched 3 other customer enteractions. The one gentleman was so upset he left the store bc of the way Mike talked to him. The other 2 were not happy but stayed in store. The enteractions would have been easy if he would have treated them decently. I watched Mike behind the customer service desk. He tries to stay far enough away to just stand there and have no engagement with customers. He wouldn't help the other female employee with her line. I honestly felt bad for her. I run retail stores and he is an embarrassment to the face of home depot. I will not be back.

The speaker in the garden center in Elgin IL was so fun they played the best songs. Bop after bop

I am very impressed with the timely and thoughtful response to all of our questions and concerns.

I needed a screen door and Wolf was very helpful and very nice. Made sure we were ordering the door correctly.

Anybody else have problems with the kid in the mulch wall? Longer, curly, brown hair. Whines and moans in front of costumers with large orders. Walked away from me and his colleagues today. Fourth time with this dude. Can him. Or make him a cashier please. Sincerely,

I went to the Elgin Store located at 955 N. Randall Road. Genaro was very helpful in helping me locate the drain valve I needed and also recommended pipe tape. He also helped me locate a wrench large enough to complete the job. He was friendly, helpful and knowledgeable. Thank you Genaro!

Associates were very friendly and were able to able to assist me.

I purchase a fence worth $3900, and the cashier by the name of Michele was so rude to me, as if she is doing me a favor by ringing me up.

Purchased new hvac through Home Depot. Contractor was excellent. Crew were excellent Very pleased with Home Depot and ARS Rescue Rooter

Excellent service. Home Depot has the best of employees

Spent 15 minutes to realize that it takes 5 staff to correct and investigate a pricing error at checkout. The item was scanned lower- not my fault but they refuse to sell.

Was doing some curtain shopping with my wife and as a current Home Depot employee I was asking a question that was deterred from a Cashier AA to the Head Cashier. He then blatantly ridiculed me. I don't understand what was given for this but I hope some action would be taken for his poor attitude.

I purchased kitchen cabinet. Eric Lopez was a great customer experience manager. He answered all our question thoroughly and did everything in his power to make sure we were completely satisfied. I strongly feel he has great attitude, patience, and positive energy that he brings to his customers.

I have been shopping at Home Depot for a very long time and find the employees to be very helpful and friendly. Store is clean and stocked adequately.

This was delivered 2 day ago. I used it yesterday and it worked great.

my experience here was wonderful Guadalupe could've been more helpful.

Erik Lopez is amazing! So helpful, goes out of his way for his customers, answered all our questions and gave us great advice. Thanks Erik for everything!!

Our furnace went out on one of the colder weeks in April. After an inspection it was decided that we would replace both the furnace and air conditioner.The day after agreeing on the model and price, the crew showed up and had both units installed by 4:00pm.

we recently purchased hardwood flooring

Over the last 5 years I have bought at least 12 major items + smaller DIY items from this store and would not consider going anywhere else, even another HD because of the employees there.

The team at Tool Rental is top notch. Friendly, knowledgeable, great conversation; overall top notch team at Elgin #1934

We spent the past few months remodeling various areas of our house & making MULTIPLE trips to this store in the process. Every time visited, we had a good experience. Shout out to Eric in kitchen dept, Maggie in carpeting, & Deb in client orders specialist, you guys are all amazing and we're SO grateful to have had your help. Thank you very much!!