#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)622-2604
Tool & Truck Rental(847)622-2610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
955 N Randall Rd
Elgin, IL 60123
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 321 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (321)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 321 reviews
great service
bought some lamps and other stuff for my house everything is still good
by
    GREAT STORE - ONE NOT TO MISS.
    I have been buying roofing materials for roofing my house, and I am very happy with the store, the friendly atmosphere and the cleanliness of the store.
    by
      • Recommended
      PROPANE KIOSK DOESNT WORK AS ADVERTISED OUTSIDE
      PROPANE KIOSK DOESNT WORK AS ADVERTISED OUTSIDE
      by
      • Verified Purchase
      I have purchases many large and small items. A door, which they expertly installed. A lawn mower....
      I have purchases many large and small items. A door, which they expertly installed. A lawn mower. A snow blower. A dishwasher, also expertly installed. Bird seed. Plants. A great store with great, helpful, knowledgeable staff.
      by
      • Verified Purchase
      • Recommended
      Great workers, great products! Keep up the good work!
      Great workers, great products! Keep up the good work!
      by
      • Verified Purchase
      • Recommended
      Emily in appliances is literally the best! She helped me find the perfect washing machine and dry...
      Emily in appliances is literally the best! She helped me find the perfect washing machine and dryer over the phone. She was so very helpful. Highly recommend!
      by
      • Verified Purchase
      • Recommended
      If you ever looking for washer machines or fridges or anything else need for your home you have t...
      If you ever looking for washer machines or fridges or anything else need for your home you have to stop by and Talk to Thomas Norden. He is the best!!! He is very knowledgeable and friendly. Thomas Norden is patient and finds the answers to your questions to find the appliance you want for you home or building. I recommend shopping at this Homedepot location
      by
      • Verified Purchase
      • Recommended
      Good customer service and I am glad to find assistance in Spanish as well.
      Good customer service and I am glad to find assistance in Spanish as well.
      by
      • Verified Purchase
      • Recommended
      Great Experience as with all Home Depot stores. I was looking for T-mold transition strips for my...
      Great Experience as with all Home Depot stores. I was looking for T-mold transition strips for my new carpeting. this store had exactly what I was looking for.
      by
      • Verified Purchase
      THANKS TO THOMAS WHO HELPED US OUT PICK OUT OUR WASHING MACHINE WAS VERY FORWARD AND HONEST WITH ...
      THANKS TO THOMAS WHO HELPED US OUT PICK OUT OUR WASHING MACHINE WAS VERY FORWARD AND HONEST WITH BRANDS THAT WORK THE BEST.
      by
      • Verified Purchase
      • Recommended
      The store was organized and the help was outstanding!
      The store was organized and the help was outstanding!
      by
      • Verified Purchase
      • Recommended
      great customer service for washer and dryers
      great customer service for washer and dryers
      by
      • Verified Purchase
      • Recommended
      A guest not wearing a mask, 2 store employees' masks not covering noses, and self-serve are not w...
      A guest not wearing a mask, 2 store employees' masks not covering noses, and self-serve are not wiped down.
      by
      • Verified Purchase
      2 found this review helpful
      The salesman asked us if he could help. We didn't have to go looking for someone.
      The salesman asked us if he could help. We didn't have to go looking for someone.
      by
      • Verified Purchase
      • Recommended
      Used curbside pick up today and was thrilled with the process. Ordered online easily from home ye...
      Used curbside pick up today and was thrilled with the process. Ordered online easily from home yesterday evening, was contacted when order was ready and able to smoothly pick up today with little contact. Phone staff and curbside delivery staff were pleasant and accommodating. Try it out, saves delivery fees and reduces exposure. Online experience gives immediate feedback of what is in stock.
      by
      • Verified Purchase
      • Recommended
      Awesome home store to shop.
      Awesome home store to shop.
      by
      • Verified Purchase
      • Recommended
      Store is very clean and the stock is abundant, its nice to see a HD store with adequate qty of em...
      Store is very clean and the stock is abundant, its nice to see a HD store with adequate qty of employees again on the floor.
      by
      • Verified Purchase
      • Recommended
      Whenever I have visited this store the employees are always willing to give you help. I have nev...
      Whenever I have visited this store the employees are always willing to give you help. I have never had to search for someone for help, they are just there when you need them.
      by
      • Verified Purchase
      • Recommended
      Very nice store
      Very nice store
      by
      • Verified Purchase
      • Recommended
      I love the cashier Janeyce, she is very fast
      I love the cashier Janeyce, she is very fast
      by
      • Verified Purchase
      • Recommended
      If you have any design, window treatment or carpeting needs see Maggie Tracy as she is wonderful ...
      If you have any design, window treatment or carpeting needs see Maggie Tracy as she is wonderful and very detail oriented! I have worked with Maggie on 2 separate occasions and she has done an excellent job!
      by
      • Verified Purchase
      • Recommended
      Good selection of products but need more staff to sell those products.
      Good selection of products but need more staff to sell those products.
      by
      • Verified Purchase
      • Recommended
      This store is great to shop at with their big aisle signs & a lot of employee's actually on the s...
      This store is great to shop at with their big aisle signs & a lot of employee's actually on the sales floor to help you find products & all cashier's are very friendly & helpful. This store is very clean & all aisles are neat & straightened up.
      by
      • Verified Purchase
      • Recommended
      Knowledgeable associates. Adequate inventory. Easy to navigate. Clean store.
      Knowledgeable associates. Adequate inventory. Easy to navigate. Clean store.
      by
      • Verified Purchase
      • Recommended
      The Elgin Store might be a little smaller than most Home Depots, but I like it for that reason, e...
      The Elgin Store might be a little smaller than most Home Depots, but I like it for that reason, easy in and out, very helpful Associates.
      by
      • Verified Purchase
      • Recommended
      We shop at this store often for all types of supplies.
      We shop at this store often for all types of supplies.
      by
      • Verified Purchase
      • Recommended
      Just need to see more employees around when you need assistance but everythings else are good!!
      Just need to see more employees around when you need assistance but everythings else are good!!
      by
      • Verified Purchase
      • Recommended
      Great job to the Home Depot team customer service!, was able to complete a list of electrical too...
      Great job to the Home Depot team customer service!, was able to complete a list of electrical tools that I am replacing. Inventory was stocked, clearisle access to overstock and associate assistance was superb.
      by
      • Verified Purchase
      • Recommended
      In my eyes Home Depot is the number 1 Hardware Store in the Nation with regards to Product availa...
      In my eyes Home Depot is the number 1 Hardware Store in the Nation with regards to Product availability.
      by
      • Verified Purchase
      • Recommended
      DONT HAVE ENOUGH INVENTORY, CUSTOMER SERVICE DOESNT CARE ABOUT CUSTOMER, DELIVER DAMAGED DRYWALL
      DONT HAVE ENOUGH INVENTORY, CUSTOMER SERVICE DOESNT CARE ABOUT CUSTOMER, DELIVER DAMAGED DRYWALL
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 321 reviews

      Nearby Stores

      251 Spring Hill Rd

      Carpentersville, IL 60110

      4.43 mi

      Tool & Truck Rental

      (847)783-5308

      Pro Service Desk

      (847)783-5302

      Mon-Sat: 6:00am - 10:00pm

      Sun: 7:00am - 8:00pm

      440 Randall Road

      South Elgin, IL 60177

      4.67 mi

      Pro Service Desk

      (847)214-3512

      Mon-Sat: 6:00am - 10:00pm

      Sun: 7:00am - 8:00pm

      200 S Randall Rd

      Algonquin, IL 60102

      8.53 mi

      Tool & Truck Rental

      (847)458-7570

      Pro Service Desk

      (847)458-7564

      Mon-Sat: 6:00am - 10:00pm

      Sun: 7:00am - 8:00pm