#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(949)726-0402
Tool & Truck Rental(949)726-0408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6200 Irvine Blvd
Irvine, CA 92620
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Customer Store Reviews

  • 4.6 out of 495 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (495)
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Showing 1-30 of 495 reviews
extremely helpful staffs
staffs are always willing to help with what you are looking for, inventories, and which stores to go when not in stock or ask you if I want to place an order with them. very knowledgeable, store is always clean and well organized!!!!
by
    • Recommended
    Bad experience
    The person was not friendly and not helpful.
    by
      Horrible service
      I always come in and purchase a ton of decor. On this occasion I spent $363 in store and $350 online. I overspend and pay off my credit card the following days. Sometimes I have a few returns and usually get a refund on my debit card instead of the store credit card because it is paid off and I don’t want the hassle of waiting for my credit card to issue a check. I’m a home designer so constantly need to make purchases at other stores. Disappointed I was only offered store credit. On top of all this cashier was rude. Whispering about me and laughing.
      by
        Wonderful
        Ask for Bruce! He’s gave great customer service
        by
          • Recommended
          great Materials, Tools and stuffs
          Every time I buy something I will be happy for this purchasing.
          by
            • Recommended
            Very Helpful in Plumbing!
            If you need help in plumbing, Bruce is very knowledgeable! He can answer any question and provide solutions. I had two shower drains with issues and was fixing it on my own. Bruce was very helpful and knowledgeable.
            by
              • Recommended
              Outstanding service
              Personal service from Assistant Mgr Jessica Richie Beebe was incredible. She made things happen. She was professional, helpful and sincere. She understand great customer service!
              by
                Service
                Amazing service by employees. I’m thankful I came to this store. I’m sick of getting people pointing and not showing me or them not having knowledge of what I’m asking
                by
                  • Recommended
                  Ryobi sucks!
                  Ryobi sucks! But the customer service at Home Depot doesn’t. Thank you Melissa! And thank you to the Manager on duty that day as well!
                  by
                    • Recommended
                    Best Home Depot I ever visited every costumer from return/customer service was very helpful, but ...
                    Best Home Depot I ever visited every costumer from return/customer service was very helpful, but Doug was the most exceptional, he went above and beyond to help our every need, if you visit this location definitely if your not having a great experience this guy will turn that around, but over all the professionalism and customer service of this location is top notch. I live in San Fernando Valley and will definitely be coming back just for the service.
                    by
                    • Verified Purchase
                    • Recommended
                    Overall the store was great we found everything that we needed. also I wanted to Thanks Maria at ...
                    Overall the store was great we found everything that we needed. also I wanted to Thanks Maria at Pro- Desk for her fine customer service help.
                    by
                    • Verified Purchase
                    • Recommended
                    PERFECT SPOT FOR ALL MY HOME NEEDS.
                    PERFECT SPOT FOR ALL MY HOME NEEDS.
                    by
                    • Verified Purchase
                    • Recommended
                    So glad that we have a Homedepot store this close to our residential place.
                    So glad that we have a Homedepot store this close to our residential place.
                    by
                    • Verified Purchase
                    • Recommended
                    Bruce helped me finding the products quickly and professionally. Thanks -Steve
                    Bruce helped me finding the products quickly and professionally. Thanks -Steve
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Employee Juan really knows what providing exceptional customer service is all about...ask for him...
                    Employee Juan really knows what providing exceptional customer service is all about...ask for him when shopping there .way to go Juan
                    by
                    • Verified Purchase
                    • Recommended
                    Great customer service at pro desk
                    Great customer service at pro desk
                    by
                    • Verified Purchase
                    • Recommended
                    If you want to go to one of the cleanest Home Depot stores in OC, then this is the store. If you ...
                    If you want to go to one of the cleanest Home Depot stores in OC, then this is the store. If you want help from the HD workers, then this store is not for you. Nothing but lazy employees, really sad. This store is in one of the richest areas of OC, to bad the employees have no idea how to provide service. HD used to be a great place to shop for my business, not anymore, back to the lumber yards for me...
                    by
                    • Verified Purchase
                    1 found this review helpful
                    All staff in this store are very professional and kind. I really enjoy the shopping experience in...
                    All staff in this store are very professional and kind. I really enjoy the shopping experience in this store.
                    by
                    • Verified Purchase
                    • Recommended
                    These are large stores so it is always important to me that there is someone available to help me...
                    These are large stores so it is always important to me that there is someone available to help me locate what I am looking for. I have always been happy with the service here. They always stop what they are doing to walk me anywhere in the store to get help as well as have someone directing the customers to the fastest and available check out.
                    by
                    • Verified Purchase
                    • Recommended
                    FOR SHOPPING IN THIS AREA IS GREAT AND YOU CAN REACH ANYTHING YOU WANT.
                    FOR SHOPPING IN THIS AREA IS GREAT AND YOU CAN REACH ANYTHING YOU WANT.
                    by
                    • Verified Purchase
                    • Recommended
                    This is by far the cleanest, friendliest, best experience store I have shopped at. Great service...
                    This is by far the cleanest, friendliest, best experience store I have shopped at. Great service all the way!
                    by
                    • Verified Purchase
                    • Recommended
                    Very neat and convenient.
                    Very neat and convenient.
                    by
                    • Verified Purchase
                    • Recommended
                    Great Employees! I was able to buy everything I went in for, and some. I went in at 2p and there ...
                    Great Employees! I was able to buy everything I went in for, and some. I went in at 2p and there was a lot of customer service. Thanks
                    by
                    • Verified Purchase
                    • Recommended
                    Well stocked, easy access, friendly staff, plenty of parking, convenient hours
                    Well stocked, easy access, friendly staff, plenty of parking, convenient hours
                    by
                    • Verified Purchase
                    • Recommended
                    I consistently receive excellent customer service at this location. And it's not even my closest ...
                    I consistently receive excellent customer service at this location. And it's not even my closest HD- I go out of my way to shop here!
                    by
                    • Verified Purchase
                    • Recommended
                    Associates are very helpful!
                    Associates are very helpful!
                    by
                    • Verified Purchase
                    • Recommended
                    Customer service is excellent at this Home Depot. Louise and Silvia were professional and patien...
                    Customer service is excellent at this Home Depot. Louise and Silvia were professional and patient and took care of my transaction quickly.
                    by
                    • Verified Purchase
                    • Recommended
                    The sales associate in the rental dept. an ex vet. was awesome what a great attitude.
                    The sales associate in the rental dept. an ex vet. was awesome what a great attitude.
                    by
                    • Verified Purchase
                    • Recommended
                    I enjoy shopping at this Home Depot. I's my toy store.
                    I enjoy shopping at this Home Depot. I's my toy store.
                    by
                    • Verified Purchase
                    • Recommended
                    Clean store and well organized, but the staff (3 different salespeople) can be incredibly stupid ...
                    Clean store and well organized, but the staff (3 different salespeople) can be incredibly stupid when asked where things are located. I got sent all over the store when I asked for a ceiling fan switch...
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 495 reviews

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