#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(801)461-2302
Tool & Truck Rental(801)461-2308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3398 S Highland Drive
Salt Lake City, UT 84106
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Customer Store Reviews

  • 4.7 out of 435 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (435)
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Showing 1-30 of 435 reviews
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by
  • Verified Purchase
  • Recommended
I shop at Home Depot a lot and generally find the inventory, prices, and quality I am looking for...
I shop at Home Depot a lot and generally find the inventory, prices, and quality I am looking for. That is not to say that I am also quite frequently looking for an impossible item or solution, it seems.
by
  • Verified Purchase
  • Recommended
Friendly and efficient and knowledgeable employees
Friendly and efficient and knowledgeable employees
by
  • Verified Purchase
  • Recommended
enlarge the store so it is like the larger store and carry more stock items.
enlarge the store so it is like the larger store and carry more stock items.
by
  • Verified Purchase
  • Recommended
OMG the store is so clean, the employees are very helpful and very willing to walk around with yo...
OMG the store is so clean, the employees are very helpful and very willing to walk around with you looking for just the correct piece. A terrific place to shop.
by
  • Verified Purchase
  • Recommended
Home Depot has changed it's policies for issuing and using store credit. Prepare to be treated li...
Home Depot has changed it's policies for issuing and using store credit. Prepare to be treated like a criminal, even when you have a receipt showing that you paid with a credit card.
by
  • Verified Purchase
Great team of dedicated and well trained folks ready to help us whenever we stop in. Store usuall...
Great team of dedicated and well trained folks ready to help us whenever we stop in. Store usually has what we are looking for in stock and on the rare occasion they were out they helped us locate the product at another HD in our area. First rate service and friendly staff.
by
  • Verified Purchase
  • Recommended
I visit this location on a regular basis. From the very first visit to the most recent, everyone ...
I visit this location on a regular basis. From the very first visit to the most recent, everyone there makes sure your feeling welcomed and are very knowledgeable about home improvements. Kennedy, Lindsey, Wendy, Pamela, many others are great cashier that’s always greeting you with a smile and a cheerful attitude. The pros desk take the time in helping you find what you’ll need for your job. The SM and ASM take the time to meet the customers and create the friend like atmosphere there.
by
  • Verified Purchase
  • Recommended
In the survey the final question stated that I indicated that I was not satisfied with the help f...
In the survey the final question stated that I indicated that I was not satisfied with the help from an employee. If I so indicated then I must have pushed the wrong button or I misread the question because I was well satisfied with my dealings with the employees.
by
  • Verified Purchase
  • Recommended
Store associates Scott S. and Veronica were both helpful and attractive— which is always a nice c...
Store associates Scott S. and Veronica were both helpful and attractive— which is always a nice combo. The fact that they helped me get the best deal possible also contributed to their (and the store's) overall attractiveness. Besides them, I had already hunted out the best prices on washer/dryer combos and Home Depot had the competitors beat easily. Gotta love getting projects done yourself. Mmmm. Thanks team.
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff
Friendly and helpful staff
by
  • Verified Purchase
  • Recommended
This is a great store and employees provide great service !
This is a great store and employees provide great service !
by
  • Verified Purchase
  • Recommended
The associates both near the store entry and in the flooring department were eager to make sure w...
The associates both near the store entry and in the flooring department were eager to make sure we found what we needed. Some items on display were not in stock (probably because they were popular items and moved quickly) but the store was clean. I will definitely go there again.
by
  • Verified Purchase
  • Recommended
Most of the people in the store are very helpful and knowledgeable. I tease my kids, if they need...
Most of the people in the store are very helpful and knowledgeable. I tease my kids, if they need help in the Home Depot look for an older gentleman. The one thing I wish you do stop moving product around the store. I learned were things are and then the next month or two there in a different location, that is very aggravating.
by
  • Verified Purchase
  • Recommended
It wasn't always the case but the employees seem to be quite knowledgeable and they walk you over...
It wasn't always the case but the employees seem to be quite knowledgeable and they walk you over to what you need...
by
  • Verified Purchase
  • Recommended
Every time I come to this store with a problem, the associates think of different approaches to m...
Every time I come to this store with a problem, the associates think of different approaches to my problem and offer to help. It’s great. Especially because renting, I’m not able to do most obvious solutions to home improvements.
by
  • Verified Purchase
  • Recommended
Most products I needed were easy to find. However, multiple displays in the plumbing and electric...
Most products I needed were easy to find. However, multiple displays in the plumbing and electrical sections covered the items I needed and it took time to find them because they were hidden. The alternating side-to-side displays also caused traffic problems with multiple shoppers trying to negotiate the narrowed aisles. SUGGESTION: Place all needed displays on one side of aisles, not on both sides.
by
  • Verified Purchase
  • Recommended
Great service from the associates. They all went out of their way to help me
Great service from the associates. They all went out of their way to help me
by
  • Verified Purchase
  • Recommended
The Store Associates Provided A Valuable Service... The Store Associates Loaded My Truck... This ...
The Store Associates Provided A Valuable Service... The Store Associates Loaded My Truck... This Act Of Service Was Much Appreciated...
by
  • Verified Purchase
  • Recommended
recently isles have been blocked or cluttered too many dogs
recently isles have been blocked or cluttered too many dogs
by
  • Verified Purchase
  • Recommended
Home Depot is the closest to my home, about a mile away. I would call my shopping experience at H...
Home Depot is the closest to my home, about a mile away. I would call my shopping experience at Home Depot as “hit or miss”. Sometimes you can find what you need and other times not so much. At this store, I usually come away with a good feeling. The checkout personnel are always nice and helpful. The other employees that help in the aisles are usually to busy to be of any help for an older lady.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
My Dad was a craftsman when I was growing up. He's elderly and disabled now. Some of my fondest m...
My Dad was a craftsman when I was growing up. He's elderly and disabled now. Some of my fondest memories with him are taking trips to HomeDepot. This particular store is clean, easy to locate items and the staff is friendly. Shopping here is like a bit of coming home to me.
by
  • Verified Purchase
  • Recommended
A great place to get Saturday projects planned with knowledgeable employees.
A great place to get Saturday projects planned with knowledgeable employees.
by
  • Verified Purchase
  • Recommended
Great!!!
Great!!!
by
  • Verified Purchase
  • Recommended
This East Millcreek branch store is close and stocks ALMOST as much as the huge mid-city stores (...
This East Millcreek branch store is close and stocks ALMOST as much as the huge mid-city stores (21st So). Always leave thinking I can complete this project that came in for.
by
  • Verified Purchase
Parking and traffic flow is nuts! Be careful there.
Parking and traffic flow is nuts! Be careful there.
by
  • Verified Purchase
  • Recommended
Everything was awesome today. Got help replacing a circuit breaker at home that was hissing. Exce...
Everything was awesome today. Got help replacing a circuit breaker at home that was hissing. Excellent help on the Electrical Aisle and Lindsey gave me great help on the self-checkout. Great work everyone!
by
  • Verified Purchase
  • Recommended
An employee, Diego, went out of his way to help me load my truck.
An employee, Diego, went out of his way to help me load my truck.
by
  • Verified Purchase
  • Recommended
I received outstanding service from Frankie - I had to return a product and Frankie was so helpfu...
I received outstanding service from Frankie - I had to return a product and Frankie was so helpful and friendly. She also made sure that I got the help (from the store manager Chris) I needed in the Electrical Department. Thank you Chris, store manager, for assisting me find the light fixture I needed. Tonya helped me earlier last week find a product I couldn't locate. :The staff at the Millcreek Home Depot are friendly, eager to assist and most of all knowledgeable - within their specialty area. Great customer service.
by
  • Verified Purchase
  • Recommended
EXCELLENT
EXCELLENT
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 435 reviews

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