#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(801)461-2302
Tool & Truck Rental(801)461-2308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3398 S Highland Drive
Salt Lake City, UT 84106
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Customer Store Reviews

  • 4.7 out of 435 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (435)
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Showing 1-30 of 435 reviews
Paint service above and beyond!
I was helping a friend get her hundred-year-old bungalow spiffed up to host a book-club party that she was anxious about. Being an old house, there are always plumbing and wiring issues, so she had collected several holes in the wall that were made to get access for repairs. The walls were all very custom colors that were painted about twenty years ago, so we relied on the paint department (Brady, Scott and Neil were the ones that helped on this) to try to color-match the paint so we could make spot repairs, since painting the whole house was out of budget and schedule. I brought paint chips in for scanning, and each time when I put the paint on the wall it was close but there was a noticeable difference. Each time I brought in photographs of the results, and whether it was Brady, Scott, or Neil, they warned me that what I was asking for might not be possible, but they would try their best. And each time the colors matched perfectly! My client was thrilled that her house looked so good for the party and the repairs were literally invisible!
by
    • Recommended
    E SALT LAKE CITY Store #4413
    Amazing Store // great location // helpful staff always! Alarica is amazing - so helpful & kind
    by
      • Recommended
      My review is I like shopping at Home Depot
      I am very happy to have the item on order.
      by
        • Recommended
        Thank you
        Linda and Gerald were very helpful in my big purchases. Pleasure to shop at this location.
        by
          • Recommended
          Great staff
          Good stock of product and Juanita and Suzanne were very friendly
          by
            Friendly and best customer service.
            Juanita at the self-checkout was so helpful. She made my day on Christmas Eve helping me complete my order so that I could meet a deadline and purchase what I needed to complete a job before the Christmas break.
            by
              • Recommended
              Installation Suggestion!!
              I purchased a garbage disposal and had Home Depot arrange for the installation. "Superior Water and Air" called me and arranged to have the installers to my home on 11-29-23 between 8:00AM and 12:00PM. Superior never called me to confirm the appointment the day/s before and arrived after 2:00PM. The installers were polite and completed the job, but Superior charged me $400.00. This was way too much money and Home Depot should evaluate finding other qualified installers, who would be willing to conduct installations at a reasonable price.
              by
                Best Customer Service
                Go see Richard in the garden department Home Depot - Highland Drive. So smart!
                by
                  Great help
                  Richard was beyond helpful and sound solutions for everything that came up. He took the time and save me a ton of time. I won’t go to any other Home Depot after this experience.
                  by
                    Ask for Ray or Mike!
                    Great location, and if you get the right employees to help you it can be quick and painless. Ray (in electrical) and Mike (in management) are a good place to start. They were awesome and sincere.
                    by
                      • Recommended
                      Best Home Depot store
                      The cashiers greeted me and asked if they could help me find something. They even offered to get me a cart! You should definitely give all the cashiers a raise, especially Eric.
                      by
                        • Recommended
                        customer satisfaction guaranteed
                        I brought in my broken pressure washer wand with the intentions of buying an entire new one and to my amazement an employee showed me how it came apart and directed me to the specific piece i needed saving me money.
                        by
                          • Recommended
                          Fast Friendly service
                          I appreciate the fast, friendly service when I shop at HD. I have a pro-account, and working on a big project. No hassle returns, product availability, and knowledgeable employee's are important to efficient time management. I appreciate Leon at the So Salt Lake store who went out of his way to help me find a needed product.
                          by
                            • Recommended
                            Great Service at a very busy location
                            Went looking for several items that local store didnt have and found them here. Lana was great in helping me find everything I needed with the friendliest accent.
                            by
                              • Recommended
                              Truly Sucks!
                              Hard to find anyone to help. Once they took our money, they REFUSE to help with issues with the machine. They say it's Samsung's responsibility. Still can't use our washer. Service at this Home Depot doesn't exist. If you go here, lube up your butt before you go in.
                              by
                                1 found this review helpful
                                Too Many Dogs - Aisles Often Blocked
                                Always seems to be restocking in many aisles when ever I visit. Unless I go very early there are too many dogs.
                                by
                                  Macky is the best Home Depot employee ever!
                                  Today was my worst and best experience at Home Depot! Thanks to Macky saving the day and making up for the worst customer service I received from another employee! Jakob at check out was great too! Because of both Macky and Jakob, I will return to this Home Depot! All employees should give everyone the same service I received from Macky and Jakob today!
                                  by
                                    • Recommended
                                    Great Staff
                                    I was planting a garden and didn't know how or what I needed. The Home Depot employees, in the garden area, were so helpful. I spoke with different ones explaining my goal and the information they gave me about different products was wonderful. It's been a few weeks and the garden looks amazing. Thank you Home Depot Garden Center Employees you are fantastic with your gardening and landscaping knowledge.
                                    by
                                      • Recommended
                                      Great Customer Service
                                      I wanted to call out excellent customer service I received from Alyssa at the Millcreek Home Depot
                                      by
                                        Great location, a little smaller
                                        This location seems a bit smaller than other Home Depot locations I've been to, but everyone was nice and helpful.
                                        by
                                          • Recommended
                                          Great store!
                                          This location is the best! Always friendly and competent service and they have a very good inventory. Their staff always seems on a mission to make your shopping experience stellar! This is the only place we shop for all our home improvement projects.
                                          by
                                            • Recommended
                                            mr
                                            I needed to replace some locks. Two separate employees offered to assist and one in particular spent several minutes crafting a solution. This was a very good experience up to this point, but it got better. The second employee didn't quit when the sale was made, but went on to search inventory to find me a better solution, which she proposed and I accepted before checking out. The solution was not only more perfect for me mechanically, it saved me time and money. Then when I got home, I couldn't find some duplicate keys, which I also had made, so I called the store to see if they had been left behind or found in the parking lot. When no keys could be found, the store offered to replace them for free. There's not a single thing they could've done more to make this a better shopping experience. Every employee genuinely wanted to help and put my needs first.
                                            by
                                            • DIY
                                            • Recommended
                                            Super friendly associates in a very inviting store
                                            Walking into Home Depot the other day was a great experience as I was treated by all associates of walked past me ask me if I needed anything or if they could help me find me anything when I did make a purchase Jennifer was the cashier who helped me and she was awesome she greeted me with a smile and prayed enthusiasm as she seemed to really love her job. She thanked me and asked me if there was anything else she could do for me and invited me back.
                                            by
                                              • Recommended
                                              Helping me measure my carpet runner and ringing it up correctly
                                              SueLi did a fantastic job of making sure that my carpet runner was ringed up correctly, and she answered all of my questions very well.
                                              by
                                                • Recommended
                                                Great employees
                                                The people were so nice and helpful
                                                by
                                                  • Recommended
                                                  Home Depot - ALWAYS a Good Experience
                                                  Today, I purchased a Toro 1-stage Snowblower. I dealt with two employees and, from start to finish, I was treated with attention, care, and respect. Both employees were very personable and willing to answer any questions I had and, to their credit, candidly, which I have always come to expect and admire about Home Depot employees. By the time I made my purchase, I was fully informed and confident about my choice. Home Depot has never let me down throughout the 30+ years of my patronage. Will I return? Of course. Will I recommend Home Depot to friends and acquaintances? No question.
                                                  by
                                                    • Recommended
                                                    Paint area: USELESS, Bob in electric: AMAZING
                                                    I asked for help from the bald man in paint and he REFUSED to help me. HE WAS CONDESCENDING AND MEAN. Now the real superstar is BOB IN ELECTRIC. I had to seek out someone to freaking help me find another can of spray paint (cause you know you want the colors the same!!!) and Bob helped me look for 10 mins. Talk about a person who has a soul and actually RESPECTS people. He reminded me of my dad and why I used to love Home Depot so much. Shout out to him! Screw the fat @ $ $ bald man in Painting.
                                                    by
                                                      Excellent service
                                                      This Home Depot always has what I need and employees are ready and willing to help when I need assistance.
                                                      by
                                                        • Recommended
                                                        Great selection of plants this summer!
                                                        This summer was a pleasure to shop for plants at our favorite Home Depot on Highland Drive, Salt Lake City, Utah. The selection was amazing. If you get cashier Linda, you have hit the jackpot!
                                                        by
                                                          • Recommended
                                                          Awesome check out experience
                                                          Linda my checkout cashier made my day sharing her smile and kind words. She cares about helping people and loves what she does.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 435 reviews

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