Reviews for E Portland Mall #4013

Nice store! Feels safe, helpful staff.

EXCELLENT STORE FIVE STAR.

Josh and Emily in the back of the store where all the supervisors work at the weird standing up computers in the back really helped make my trip amazing!

I like this store. They were friendly and helpful

Every staff I encountered was helpful in the store

By far this is my favorite home improvement store. The store staff are very friendly, attentive, knowledgeable, helpful and professional. I never leave disappointed.

Excellent customer service! Not everyone bothers with customer service these days but your staff does and it's definitely appreciated.

Very happy with Home Depot. Great products, great prices and excellent customer service. My son needed a new washer and dryer for his family. We went to the Home Depot at 10120 SE Washington St., Portland, OR to check availability. Big Kudos to two Home Depot employees who were of tremendous help to my son and I. Joshua Nasseri and Maggie both provided excellent customer service and help. Thanks to Home Depot for taking great care of their customers.

I stopped in the Home Depot on my lunch break today and was in somewhat of a hurry. I needed to return an item and pick up a Ring Doorbell for my mother. Miriam helped me with my return. She was pleasant and made the process very quick and smooth. Gabriel saw me at the smart home display and asked if I needed any help. He was knowledgeable about the products and explained the different models and accessories. Both Miriam and Gabriel were very helpful and made my lunch time shopping experience an efficient positive one. Big thanks to Miriam and Gabriel, keep up the great work!

If you are lucky enough to get Patrick in the lumber section to help you, you will be very pleased. He went above and beyond in every way to help me out during a recent trip to the store. The level of customer service that he gave me is very rare in this day and age.

I would not recommend the store especially if you’re a pro trying to keep track of your purchases the employee Sheila at the door refuse to put in my job name when I put in my pro account number so how the heck am I supposed to keep track of all my purchases per job if the employee here is so lazy that she doesn’t want to put in the job information for the job name ridiculous I can’t stand the store

Joshua Nasseri, the Appliance Specialist, was friendly and helpful.

This store gives me a great experience every time I come in! The associates always greet me, always have masks on and just make the overall time easier. Would definitely recommend.

Wasn't even done ringing myself up in self checkout before this way over agressive security guard lady started acting like I was pushing the cart out the door! I am highly offended as I was double checking my accuracy at that exact moment. Would have understood if I had hit the pay now button but I was scrolling up the screen when she rushed at me. I'm a contractor who goes to home depots all over town on an almost daily basis. I have never been treated like I was a theif before like I was treated today. There are ways to do these things and that woman did not know how to do them. Will not be back unless I am forced to.

Sandy, a cashier and the gentleman who helped me with a drill on 1/17/2021 around 2:45 were excellent! Thank y'all so much.

Clean, friendly people. Overall my go to hardware store

Store managers, Kelly and Ben, were amazingly helpful.Took the time to LISTEN to my issue and then took steps to problem-solve and support me! Also, w/respect to Homedepot.com, and the issue Dreamline shower doors, both Melody and Kayla were WONDERFUL! I was upset feeling horrible and dreading all the phone calls I'd have to make, but Melody took ALL of that off my plate! She recognized the critical nature, made calls, checked in w/me gave me updates, and important phone #'s Same w/Kayla. Thank you SO much!

I like Home Depot but I hate that someone is keeping sending a e-mails of purchase wend I haven’t buy anything!! I don’t like getting the e-mails to my account

Store allows people without masks to shop during the pandemic, putting the rest of us at risk. Unacceptable.

Employees are knowledgeable and friendly and the store is well stocked

Super friendly and knowledgeable associates. The cashier I had - Julian - was incredibly helpful and attentive. I ordered online, and they had everything I needed ready to go when I got there. He also double checked yo make sure I had everything I ordered and packed it up nicely so it was easier to get to my car. I'm do excited to use everything I bought in my new apartment! :-)

Jennifer at the pro desk was a Rockstar in helping me on a very time sensitive project.

Found everything I was looking for and everyone that works there is friendly and helpful as usual

Alex is a Great Store Manager! He goes above and beyond for his customers!

I had such a helpful and genuinely good experience at this Home Depot! From the two men that helped load a vanity from high up on the aisle shelfs, to manager Cody and sales cashier Irene. Everyone was so helpful, kind, and just seemed to enjoy their job and environment. It really showed and in turn, that positivity spread to my and my family's experience. This will definitely be my first choice of hardware store to return to. Thanks all!

Very clean, employees were very helpful

I always find the store neat and clean, when shopping for my project I usually have a good idea of the product I want to use and can find them in a timely and organized matter. I usually require some sort of help locating products or need assistance of some type or another and find an associate who takes some interest in my project and they may offer another way to do the same thing. I appreciate that the associate may offer some advice. Even when the store is really busy it seams like you can always find someone to help and if they don't know the answer they are willing to find someone who does.

Store is neat, clean, and easy to locate desired products. When help is needed, they offer friendly, knowledgeable, professional associates to assist with building supplies for your project, often catching supplies and/or tools overlooked. Cannot ask for better people to do business with.

Easy to find and very helpful and friendly!

Very happy with Home Depot. They provide excellent merchandise, products and great prices. Again - very happy with the customer service work at Home Depot. Thanks to Home Depot for doing a great job taking care of both their customers and staff. I came to the Mall 205 Home Depot to try to get a new refrigerator for my daughter and her family. I was helped by Maggie, Home Depot customer service/cashier who helped me with the refrigerator request. I ordered the refrigerator for my daughter and her family thanks to the help from Maggie and Home Depot.