Reviews for E Montgomery #813

The employees are very friendly and helpful.

Always people around to help you find what you need. Friendly people and the store is well staffed. You don't have to go looking for people to take your request.

A person self-identified as Kelly, the manager, demanded we wear a mask when the state health order says 6' apart or mask if cannot. Ms Kelly was aggressive and belligerent toward a senior citizen and Viet Nam vet with health issues who presented a card stating this and why he did not wear a mask. Ms Kelly became argumentative and told him he did not need to shop there (Chantilly Road, Montgomery) anymore. This location is convenient to our church and learning center. We may not be back.

Great store to shop at. Always friendly and helpful staff.

This particular HOME DEPOT is the best above all the rest in every aspect.

Very helpful, great customer service.

Best customer service!

Staff sent me to the wrong location twice. Cashier was in a rush and closed my transaction before I could email myself the receipt.

No one knows anything about plumbing, or any other questions you may ask. One employee I heard saying how no one stays to work there. They leave first chance they get. Sounds like poor management.

This store has product availability. I went to other stores in area and could not find an affordable lawn mower. Once I arrived here...jackpot! Then I received great customer service from an associate named Lisa. Store was very clean. Thanks Home Depot!

the employees very nice and doing well distancing

I buy alot of products from homedepot..Grills, Patio sets , Garage doors, doors, washer and dryer and Scott's turf and wood chips because of polite and good customer service

This store has the nicest, happiest, most helpful employees of any Home Improvement store I've visited in recent memory.

I had a wonderful shopping experience!

The only complaint I have is last year or earlier this year I tried ordering some things for pick up, but air filters were to be delivered, but never were. I'd wanted 2 delivered every 3 months. I never received any.

It only takes one employee to sink a business. The one I'm talking about had her mask around her neck not over her mouth and nose. She was placing me, and herself, in danger. And no, she wasn't behind a checkout shield during the entire transaction. The store manager needs to get out on the floor and see what his/her employees are doing and/or not doing. It would also be nice if every now and then one of the numerous employees that are walking around would ask if they could help.

Thorough, individual service.

I wrote the employee name from the wrong store. The store Beth is in is Alexander City, Alabama. Although the Montgomery store is great also but very far away and I was just visiting this day. I usually go to Alex City and this is where Beth works. Both stores are great and I recommend either.

I'm very disappointed in my local store. I placed a large special order and the items were sold to other customers after I purchased them, leaving me no items for my scheduled delivery. The manager on duty, Kelly, was not the one to contact me. The delivery driver did very apologetically. I had to call the store to track her down and she informed me that the store was aware the night before my order that the items were missing, and she was aware nearly 3 hours before the delivery driver called. When I asked for an explanation she said she was busy. Then when I said I was going to speak to my husband about it she hung up on me. I'm out $500+ and my pavers. I still have not heard from the store.

Floor and tile department need improvement in customer service..Overall my shopping experience was great..

We returned a defective lawn mower battery. Was charged core charge, shouldn't have been, because we had a return battery, . Customer service guy was rude......

Great job of installing a new water heater and saved me between $400.00 to $800.00 from other estimates. Highly recommend calling Home Depot for all your needs. Great courteous and professional representative did a super job in a timely manner.

I enjoy this store because everyone is friendly and usually speaks. On occasion you may need to search for help (a female always has questions). I love the selection of items ....I found light bulbs for a ceiling fan that I could not find after visiting many other stores! The greenhouse area has a wonderful selection of plants and flowers and I always seem to purchase something.

Love HomeDepot, all WAYS Speak to you in every station area and very nice and all WAYS willing to help.God Bless them during this terrible time our world is going through.

This store was very clean and organized. The employees were all very polite and professional. And I was able to find what I needed very easily.

I am very pleased with my experience at Chantilly Home Depot

assistance readily available, friendly and helpful associate!

Great store, clean, friendly service, excellent customer service

I found the employees friendly, knowledgeable, and helpful. The store is conveniently located near other stores I shop. Handicap parking is conveniently located and adequate. The store has several electric carts necessary for me.

This store is always clean. The entire staff of employees smile and help you right away. They are knowledgeable. I enjoy going to this store because you feel welcomed, respected and always so inviting.