#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)585-1012
Tool & Truck Rental(509)585-1020
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3910 W 27th Avenue
Kennewick, WA 99337
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Customer Store Reviews

  • 4.7 out of 353 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (353)
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Showing 1-30 of 353 reviews
Excellent store to shop. Prices are excellent and staff is friendly and knowledgeable.
Excellent store to shop. Prices are excellent and staff is friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Paint made simple. I had colors to match - done! I needed 6 different 5 gal buckets - done! I got...
Paint made simple. I had colors to match - done! I needed 6 different 5 gal buckets - done! I got nothing but smiles and help - it was awesome!!!
by
  • Verified Purchase
  • Recommended
Customer for many years, the service, products and employees, have never let me down.
Customer for many years, the service, products and employees, have never let me down.
by
  • Verified Purchase
  • Recommended
I am at this store almost daily. The employees are exceptional. On a few occasions I have talked ...
I am at this store almost daily. The employees are exceptional. On a few occasions I have talked to the store manager. A great guy who takes pride in his team. I especially love the return policy and the ease it takes to return product.
by
  • Verified Purchase
  • Recommended
Home depot is friendly ,Carol was great .She is helpful and always makes me and my grandson Colto...
Home depot is friendly ,Carol was great .She is helpful and always makes me and my grandson Colton feel at home and welcome.
by
  • Verified Purchase
  • Recommended
Awesome associates! Say hello to Les, he goes above and beyond!
Awesome associates! Say hello to Les, he goes above and beyond!
by
  • Verified Purchase
  • Recommended
Very impressed with "Faith" in appliances. She thought everything through, had things ready when...
Very impressed with "Faith" in appliances. She thought everything through, had things ready when I came in, knew what local rebates were there (that others in other stores had missed). Prepared my paperwork, made copies, stapled them so they were ready to send in for rebates (and have a backup copy to show). Literally, it was like Nordstrom except for appliances. New experience for me in this area.
by
  • Verified Purchase
  • Recommended
The employee's are very nice and helpful and the store is always clean and really appreciate that...
The employee's are very nice and helpful and the store is always clean and really appreciate that there not shopping carts loose out in the parking lot.
by
  • Verified Purchase
  • Recommended
Easy access, nice people and are very helpful.
Easy access, nice people and are very helpful.
by
  • Verified Purchase
  • Recommended
Great store great employees
Great store great employees
by
  • Verified Purchase
  • Recommended
I was in a hurry to find a new refrigerator. I called the Kennewick Home Depot to get information...
I was in a hurry to find a new refrigerator. I called the Kennewick Home Depot to get information on available stock and delivery timing. Trista cheerfully checked on everything for me, which included multiple trips to the warehouse! She got me all set up with everything I needed, including delivery within 48 hours. She's a miracle worker!
by
  • Verified Purchase
  • Recommended
Ken R was the most helpful person I have ever had the assistance of at any home improvement store...
Ken R was the most helpful person I have ever had the assistance of at any home improvement store. He was extremely knowledgeable and helpful; he took the time to listen to what I was looking for, and even though the specific item I was looking for is no longer available, he helped me find something that will work and helped me find the item manufacturer information so I can call them directly and see if they still have the exact product. That is fantastic customer service!!!
by
  • Verified Purchase
  • Recommended
As always, great price and high quality
As always, great price and high quality
by
  • Verified Purchase
  • Recommended
love this store they staff is more than friendly and helpful. Dakota gave me excellent service.
love this store they staff is more than friendly and helpful. Dakota gave me excellent service.
by
  • Verified Purchase
  • Recommended
people were helpfull
people were helpfull
by
  • Verified Purchase
  • Recommended
The Home Depot is always clean associates are friendly and knowledgeable about items. The items ...
The Home Depot is always clean associates are friendly and knowledgeable about items. The items that I'm looking for are always there and the prices are fair.
by
  • Verified Purchase
  • Recommended
"You have gem of employee named Sally Huber who went against all the store return policies and r...
"You have gem of employee named Sally Huber who went against all the store return policies and returned the money. Corp was no help, actually quite unhelpful in every way possible, and told me it was entirely up to store Mngr what to do next. I'm content knowing she did the right thing for the right person for the right reasons. District Mngr should be glad you have such a caring employee when it comes to right and wrong. Handled it with grace, respect and understanding.
by
  • Verified Purchase
  • Recommended
I've been in a lot of Home Depot stores in several states, however I don't know what the manageme...
I've been in a lot of Home Depot stores in several states, however I don't know what the management of this store feeds his/her employees, but they pectically greet you at the door. And they seem to know by the puzzling look on your face you need help. Thanks to all at the Kennewick, Wa. Home Depot.
by
  • Verified Purchase
  • Recommended
Awesome store filled with everything that helps me to manage and improve my home!
Awesome store filled with everything that helps me to manage and improve my home!
by
  • Verified Purchase
  • Recommended
The store is conveniently located for a remodel/rental I am working on. The store is clean, well...
The store is conveniently located for a remodel/rental I am working on. The store is clean, well organized and the aisles are well labeled. I can generally find someone to help me and they go out of their way to make sure I have gotten all the assistance I need. The selection is very good and pricing is comparable to other large hardware chains.
by
  • Verified Purchase
  • Recommended
The store was clean, well stocked, and filled with employees ready to be helpful.
The store was clean, well stocked, and filled with employees ready to be helpful.
by
  • Verified Purchase
  • Recommended
Great environment people are very nice
Great environment people are very nice
by
  • Verified Purchase
  • Recommended
Your associates in appliances (Faith) was very friendly and very helpful. We really appreciative ...
Your associates in appliances (Faith) was very friendly and very helpful. We really appreciative with her knowledge and kindness.
by
  • Verified Purchase
  • Recommended
You always have what I need. I think that is why so many builders and contractors use this stor...
You always have what I need. I think that is why so many builders and contractors use this store.
by
  • Verified Purchase
  • Recommended
Exceptional stock and customer service.
Exceptional stock and customer service.
by
  • Verified Purchase
  • Recommended
The Kennewick Home Depot always has the merchandise that I need. The hours of operation meet my ...
The Kennewick Home Depot always has the merchandise that I need. The hours of operation meet my needs. I can even take my dog in on a leash when it is extremely hot and I don't want to leave her in the car. The employees are friendly and always there to help/
by
  • Verified Purchase
  • Recommended
They are always friendly and helpful
They are always friendly and helpful
by
  • Verified Purchase
  • Recommended
My Home Depot has served my needs for many years. Whether we are remodeling or we buy things for ...
My Home Depot has served my needs for many years. Whether we are remodeling or we buy things for The Chimney Guy, LLC
by
  • Verified Purchase
  • Recommended
The staff know everything and the store is stocked well. I can find everything I need and know it...
The staff know everything and the store is stocked well. I can find everything I need and know it is good quality items.
by
  • Verified Purchase
  • Recommended
Employees are always nice and friendly greet you when you come in and the store is clean
Employees are always nice and friendly greet you when you come in and the store is clean
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 353 reviews

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